Using the telephone as an effective sales and customer service tool begins before you ever pick up the receiver to answer the telephone or make an appointment or sales call. When you reach for a ringing telephone, you need to put a smile on our faces and then greet people... Read More
Cold calling has to be one of the most feared aspects of every sales person's and business owner's day. With some important key tips, you can make cold calling painless and enjoyable and as easy as calling a friend.Here are 7 key ways to jump start your cold calls:1. Research... Read More
More and more e-mails are arriving in my in-box from people who hate cold calling. Here's what they're saying:? "Cold calling terrifies me."? "The phone feels like a 10,000-pound weight."? "Every time I have to make a cold call, I freeze up."? "I feel like a fraud when I'm cold... Read More
Immediately establish rapport on cold-calls by matching your prospect's voice qualities - tone, pace, and emotion. Matching the emotion, or mood, of your prospect is key. If you begin your call sounding excited when she is not, you will be immediately branded as a salesperson, and the prospect's guard will... Read More
Cold calling. Most people hate to do it and there is a cottage industry of people making a profit by selling ideas on how to generate business without cold calling. They're making money because they are using a basic marketing tactic that most of us have forgotten how to use... Read More
If you own or operate an outbound call center, you've probably heard quite a bit about various phone dialer systems. In fact, it's likely you're using one of the many systems currently on the market. While your current phone dialer may be adequate for your business needs today, you'll probably... Read More
Predictive dialers are many steps removed from their predessors, the automatic dialers of the past. Whereas automatic dialing allowed callcenter agencies to dial numbers quickly and efficiently, predictive dialing also processes and makes use of a whole range of information, linking callers to live voices every single time. In fact,... Read More
When selling your product face to face with a customer, they have no choice but to hear you out completely. Ask yourself this question, If they were listening to you describe your product on their personal voice mail, would they hear you out, or would they delete you?Never leave someone... Read More
Almost every day, visitors to my Unlock The Game? website click on my live instant-messenger chat button, which invites them to "Ask Ari a selling question."And do you know what their most common question is?Yes, you guessed it: "Is there any way I can break through or overcome my fear... Read More
A few months ago I spent time training some telephone sales agents who were new to selling. They'd mainly been involved with handling incoming calls but now their company needed them to do some out bound sales calls. I spent two days running a sales workshop for them and another... Read More
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When selling your product face to face with a customer,... Read More
A few months ago I spent time training some telephone... Read More
In her book, The Introvert Advantage, Marty Olsen Laney talks... Read More
Everyone picks up the telephone to do business. Yet the... Read More
Immediately establish rapport on cold-calls by matching your prospect's voice... Read More
Cold calling has to be one of the most feared... Read More
In sales, one of the things you will be doing... Read More
Almost every day, visitors to my Unlock The Game? website... Read More
Originally the conference call was limited to businesses paying exorbitant... Read More
It happens all the time, you hear someone over the... Read More
We do not advocate cold calling in High Probability Selling.... Read More
Your sales structure for outbound calls can be summarised using... Read More
Do you ever wake up on the wrong side of... Read More
Telemarketing is one of the most common ways that a... Read More
A consipiracy exists in the world of selling. A cold... Read More
Sales calls that you control are what all salespeople want.... Read More
The other day I received a call from a telemarketer... Read More
Having your fingernails removed!Many salespeople would rather have their fingernails... Read More
So you're in business. Whether it is micro, small, medium,... Read More
Using the telephone as an effective sales and customer service... Read More
I had to really look at things a little different... Read More
Do you want to be a sales champion? There are... Read More
If you own or operate an outbound call center, you've... Read More
Cold calling. Most people hate to do it and there... Read More
The catchword today for business is flexibility.With changes in suppliers,... Read More
Predictive dialers are many steps removed from their predessors, the... Read More
It sometimes surprises people when I tell them I get... Read More
Unfortunately, the DNC legislation has many small businesses that use... Read More
It is a fact of life for most new sales... Read More
Kids play hard, and sometimes that means they play really... Read More
I got a confession to make! The little communication device... Read More
Our emotions and feelings are changing all of the time... Read More
The telephone is an often under-appreciated and much maligned piece... Read More
I had to really look at things a little different... Read More
Having your fingernails removed!Many salespeople would rather have their fingernails... Read More
The catchword today for business is flexibility.With changes in suppliers,... Read More
Immediately establish rapport on cold-calls by matching your prospect's voice... Read More
I got a phone call today from a gentleman in... Read More
A few months ago I spent time training some telephone... Read More
Our emotions and feelings are changing all of the time... Read More
Do you ever wake up on the wrong side of... Read More
Everyone picks up the telephone to do business. Yet the... Read More
HEADSETS & TELEPHONESThe equipment your personnel use is important. Don't... Read More
Almost every day, visitors to my Unlock The Game? website... Read More
If you own or operate an outbound call center, you've... Read More
Telemarketing is one of the most common ways that a... Read More
In her book, The Introvert Advantage, Marty Olsen Laney talks... Read More
I got a confession to make! The little communication device... Read More
A consipiracy exists in the world of selling. A cold... Read More
Predictive dialers are many steps removed from their predessors, the... Read More
Using the telephone as an effective sales and customer service... Read More
In sales, one of the things you will be doing... Read More
Sales calls that you control are what all salespeople want.... Read More
Your sales structure for outbound calls can be summarised using... Read More
The telephone is an often under-appreciated and much maligned piece... Read More
When selling your product face to face with a customer,... Read More
"Hello. I'm looking for Sharon Morgen?" "Sharon DREW Morgen." "What?... Read More
Cold calling. Most people hate to do it and there... Read More
It is a fact of life for most new sales... Read More
So you're in business. Whether it is micro, small, medium,... Read More
Unfortunately, the DNC legislation has many small businesses that use... Read More
Originally the conference call was limited to businesses paying exorbitant... Read More
Kids play hard, and sometimes that means they play really... Read More
More and more e-mails are arriving in my in-box from... Read More
It happens all the time, you hear someone over the... Read More
We do not advocate cold calling in High Probability Selling.... Read More
Sales Telemarketing |