How To Know Youre On A Winner
The catchword today for business is flexibility.With changes in suppliers, customers, and the processes connecting them altering almost daily (or so it seems) the future clearly belongs to the organisations which can adjust to change quickly and effectively.The good news for Call Centres is that, unlike more traditional sales organisations,... Read More
How to Make Sales with Noisy Kids in the House
Kids play hard, and sometimes that means they play really loud in the midst of exploring their worlds and role playing with siblings and friends.I know with my kids, if I'm not hearing some degree of noise; [i.e. play], from them, it probably means one of them is not feeling... Read More
Conference Calling Evolved
Originally the conference call was limited to businesses paying exorbitant fees to the telcos. For business, it still made sense economically because the costs were less than the travel costs involved in bringing the people together. Additionally, significant time savings are involved, both in terms of travel time and in... Read More
Get Instant Rapport On Sales Cold Calls
Immediately establish rapport on cold-calls by matching your prospect's voice qualities - tone, pace, and emotion. Matching the emotion, or mood, of your prospect is key. If you begin your call sounding excited when she is not, you will be immediately branded as a salesperson, and the prospect's guard will... Read More
The Dos and Donts of Cold Calling
Having your fingernails removed!Many salespeople would rather have their fingernails removed slowly than make a cold call. And it's no wonder; with the abundant number of resistance-inducing techniques out there, salespeople set themselves up for failure. However, New Business Development is a major key to a company's long term survival.... Read More
Phone Tips To Get Things Done: Professional Phone Skills
It happens all the time, you hear someone over the telephone and you make a generalization about the person you are speaking with. It may not be fair and it is akin to judging a book by its cover, but it's true nevertheless.Within 60 seconds, people will make assumptions about... Read More
Feel the Fear
It sometimes surprises people when I tell them I get slightly nervous before a speaking or training event. They seem to think that because I've been doing it for years, nervousness would no longer be an issue.However "nerves" is a normal human emotion and as I often say - "I'd... Read More
Stop Selling and Make More Sales
A few months ago I spent time training some telephone sales agents who were new to selling. They'd mainly been involved with handling incoming calls but now their company needed them to do some out bound sales calls. I spent two days running a sales workshop for them and another... Read More
Cold Calling Does Not Generate Sales Leads
It is a fact of life for most new sales people; they get the dream sales job with unlimited earning potential and expect to earn so much money that they can now enjoy the fruits of their coming wealth. Everything seems perfect until they realize that before closing a sale... Read More
Telsales Just Got Easier!
Your sales structure for outbound calls can be summarised using the well know acronym AIDA (Attention, Interest, Desire, Action) we will explore at a high level what should be happening during a telemarketing call.Open The Call Then Set Your AgendaThe opening minutes of any sales call are vital. You must... Read More
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Conference Calling Evolved
Originally the conference call was limited to businesses paying exorbitant... Read More
Cold Calling Does Not Generate Sales Leads
It is a fact of life for most new sales... Read More
Telephone Sales Basics for Start-ups
Everyone picks up the telephone to do business. Yet the... Read More
Telemarketing Tips for Direct Sales Success
Unfortunately, the DNC legislation has many small businesses that use... Read More
Cold Calling for Introverts
In her book, The Introvert Advantage, Marty Olsen Laney talks... Read More
Telesales
HEADSETS & TELEPHONESThe equipment your personnel use is important. Don't... Read More
Overcoming Objections Over the Telephone
In sales, one of the things you will be doing... Read More
How To Get Your Phone Call Returned
When selling your product face to face with a customer,... Read More
Sales Call Success - Turbo Charge Your Sales Calls
Do you want to be a sales champion? There are... Read More
Control Your Sales Calls From The Start
Sales calls that you control are what all salespeople want.... Read More
Feel the Fear
It sometimes surprises people when I tell them I get... Read More
Stop Selling and Make More Sales
A few months ago I spent time training some telephone... Read More
High Phone Bills Can Affect More Than Your Expenses
I got a phone call today from a gentleman in... Read More
10 Tips for Telephone Success
The telephone is an often under-appreciated and much maligned piece... Read More
7 Ways to Jump Start Your Cold Calls
Cold calling has to be one of the most feared... Read More
Get Instant Rapport On Sales Cold Calls
Immediately establish rapport on cold-calls by matching your prospect's voice... Read More
Telemarketers May Have Ruined Everything
I had to really look at things a little different... Read More
The Cold Calling Conspiracy
A consipiracy exists in the world of selling. A cold... Read More
How To Be A Cold Calling Superstar!
Our emotions and feelings are changing all of the time... Read More
How to Make Sales with Noisy Kids in the House
Kids play hard, and sometimes that means they play really... Read More
3 Simple Rules For Your Next Sales Call
The other day I received a call from a telemarketer... Read More
Choosing a Phone Dialer that Works
If you own or operate an outbound call center, you've... Read More
4 1/2 Steps for Doubling Your B2B Appointments
Cold calling. Most people hate to do it and there... Read More
7 Cold Calling Secrets Even The Sales Gurus Dont Know
More and more e-mails are arriving in my in-box from... Read More
No More Cold-Calling? Well, Almost...
We do not advocate cold calling in High Probability Selling.... Read More
Generating Leads Through Telemarketing
Telemarketing is one of the most common ways that a... Read More
Proven Two Minutes Magic Exercise to Conquer the Fear of Phone
I got a confession to make! The little communication device... Read More
How To Know Youre On A Winner
The catchword today for business is flexibility.With changes in suppliers,... Read More
Predictive Dialers - Human Interaction Maximized
Predictive dialers are many steps removed from their predessors, the... Read More
Closing That Big Sale With Conference Calling
So you're in business. Whether it is micro, small, medium,... Read More
This is a Sales Call: How to Begin Prospecting Calls with Integrity
"Hello. I'm looking for Sharon Morgen?" "Sharon DREW Morgen." "What?... Read More
K.A.R.M.A. of Phone Prospecting
Do you ever wake up on the wrong side of... Read More
Phone Tips To Get Things Done: Professional Phone Skills
It happens all the time, you hear someone over the... Read More
Telephone Sales Basics for Start-ups
Everyone picks up the telephone to do business. Yet the... Read More
Sales Therapy 101: Breaking Your Fear of Cold Calling
Almost every day, visitors to my Unlock The Game? website... Read More
What Level Of Telephone Sales And Customer Service Do You Provide?
Using the telephone as an effective sales and customer service... Read More
The Cold Calling Conspiracy
A consipiracy exists in the world of selling. A cold... Read More
3 Simple Rules For Your Next Sales Call
The other day I received a call from a telemarketer... Read More
Get Instant Rapport On Sales Cold Calls
Immediately establish rapport on cold-calls by matching your prospect's voice... Read More
No More Cold-Calling? Well, Almost...
We do not advocate cold calling in High Probability Selling.... Read More
How To Get Your Phone Call Returned
When selling your product face to face with a customer,... Read More
High Phone Bills Can Affect More Than Your Expenses
I got a phone call today from a gentleman in... Read More
How to Make Sales with Noisy Kids in the House
Kids play hard, and sometimes that means they play really... Read More
Overcoming Objections Over the Telephone
In sales, one of the things you will be doing... Read More
How To Know Youre On A Winner
The catchword today for business is flexibility.With changes in suppliers,... Read More
The Dos and Donts of Cold Calling
Having your fingernails removed!Many salespeople would rather have their fingernails... Read More
7 Cold Calling Secrets Even The Sales Gurus Dont Know
More and more e-mails are arriving in my in-box from... Read More
Stop Selling and Make More Sales
A few months ago I spent time training some telephone... Read More
How To Be A Cold Calling Superstar!
Our emotions and feelings are changing all of the time... Read More
Telemarketing Tips for Direct Sales Success
Unfortunately, the DNC legislation has many small businesses that use... Read More
Phone Tips To Get Things Done: Professional Phone Skills
It happens all the time, you hear someone over the... Read More
Conference Calling Evolved
Originally the conference call was limited to businesses paying exorbitant... Read More
Telesales
HEADSETS & TELEPHONESThe equipment your personnel use is important. Don't... Read More
Cold Calling for Introverts
In her book, The Introvert Advantage, Marty Olsen Laney talks... Read More
Sales Call Success - Turbo Charge Your Sales Calls
Do you want to be a sales champion? There are... Read More
Generating Leads Through Telemarketing
Telemarketing is one of the most common ways that a... Read More
Telsales Just Got Easier!
Your sales structure for outbound calls can be summarised using... Read More
K.A.R.M.A. of Phone Prospecting
Do you ever wake up on the wrong side of... Read More
Proven Two Minutes Magic Exercise to Conquer the Fear of Phone
I got a confession to make! The little communication device... Read More
Closing That Big Sale With Conference Calling
So you're in business. Whether it is micro, small, medium,... Read More
Cold Calling Does Not Generate Sales Leads
It is a fact of life for most new sales... Read More
This is a Sales Call: How to Begin Prospecting Calls with Integrity
"Hello. I'm looking for Sharon Morgen?" "Sharon DREW Morgen." "What?... Read More
Predictive Dialers - Human Interaction Maximized
Predictive dialers are many steps removed from their predessors, the... Read More
7 Ways to Jump Start Your Cold Calls
Cold calling has to be one of the most feared... Read More
10 Tips for Telephone Success
The telephone is an often under-appreciated and much maligned piece... Read More
Telemarketers May Have Ruined Everything
I had to really look at things a little different... Read More
Sales Telemarketing |