Predictive Dialers - Human Interaction Maximized

Predictive dialers are many steps removed from their predessors, the automatic dialers of the past. Whereas automatic dialing allowed callcenter agencies to dial numbers quickly and efficiently, predictive dialing also processes and makes use of a whole range of information, linking callers to live voices every single time. In fact,... Read More

Telsales Just Got Easier!

Your sales structure for outbound calls can be summarised using the well know acronym AIDA (Attention, Interest, Desire, Action) we will explore at a high level what should be happening during a telemarketing call.Open The Call Then Set Your AgendaThe opening minutes of any sales call are vital. You must... Read More

3 Simple Rules For Your Next Sales Call

The other day I received a call from a telemarketer selling a website "starter kit" for small businesses. If you are reading this right now, then you undoubtedly know that I have a website. Normally, I would quickly get the telemarketer off the line so I could get back to... Read More

Overcoming Objections Over the Telephone

In sales, one of the things you will be doing a lot of, is making phone calls. You can't escape it. It just comes with the territory.Making phone calls is really not all that bad. The thought of having to do it, is actually much worse than having to physically... Read More

Sales Call Success - Turbo Charge Your Sales Calls

Do you want to be a sales champion? There are a few small secrets that will help you achieve these goals.Commit to your goals. Write down your sales goals for this week, this month, this quarter and this year. I urge you to use specific numbers that challenge you, but... Read More

Telesales

HEADSETS & TELEPHONESThe equipment your personnel use is important. Don't let others tell you any different. Like the Sales Representative who looks forward to his or her new car every two years, so the telesales person deserves to enjoy good equipment. Good, practical equipment does make a difference. The Sales... Read More

Get Instant Rapport On Sales Cold Calls

Immediately establish rapport on cold-calls by matching your prospect's voice qualities - tone, pace, and emotion. Matching the emotion, or mood, of your prospect is key. If you begin your call sounding excited when she is not, you will be immediately branded as a salesperson, and the prospect's guard will... Read More

Conference Calling Evolved

Originally the conference call was limited to businesses paying exorbitant fees to the telcos. For business, it still made sense economically because the costs were less than the travel costs involved in bringing the people together. Additionally, significant time savings are involved, both in terms of travel time and in... Read More

How To Be A Cold Calling Superstar!

Our emotions and feelings are changing all of the time based on our interpretation of events. Does this mean that even a sales superstar feels bad if they lose a big deal? Of course they do. They wouldn't be human if they didn't. It's natural for your feelings to fluctuate... Read More

Proven Two Minutes Magic Exercise to Conquer the Fear of Phone

I got a confession to make! The little communication device used to scare me to death!I would pick ip up and dial a prospect and when the phone rings my heart would start pounding wishing that the recipient does, to pick the phone up. When the phone is picked, guess... Read More

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How To Know Youre On A Winner

The catchword today for business is flexibility.With changes in suppliers,... Read More

Stop Selling and Make More Sales

A few months ago I spent time training some telephone... Read More

No More Cold-Calling? Well, Almost...

We do not advocate cold calling in High Probability Selling.... Read More

3 Simple Rules For Your Next Sales Call

The other day I received a call from a telemarketer... Read More

This is a Sales Call: How to Begin Prospecting Calls with Integrity

"Hello. I'm looking for Sharon Morgen?" "Sharon DREW Morgen." "What?... Read More

Telemarketing Tips for Direct Sales Success

Unfortunately, the DNC legislation has many small businesses that use... Read More

Closing That Big Sale With Conference Calling

So you're in business. Whether it is micro, small, medium,... Read More

Sales Therapy 101: Breaking Your Fear of Cold Calling

Almost every day, visitors to my Unlock The Game? website... Read More

Telemarketers May Have Ruined Everything

I had to really look at things a little different... Read More

Overcoming Objections Over the Telephone

In sales, one of the things you will be doing... Read More

Feel the Fear

It sometimes surprises people when I tell them I get... Read More

Cold Calling Does Not Generate Sales Leads

It is a fact of life for most new sales... Read More

Generating Leads Through Telemarketing

Telemarketing is one of the most common ways that a... Read More

How to Make Sales with Noisy Kids in the House

Kids play hard, and sometimes that means they play really... Read More

10 Tips for Telephone Success

The telephone is an often under-appreciated and much maligned piece... Read More

What Level Of Telephone Sales And Customer Service Do You Provide?

Using the telephone as an effective sales and customer service... Read More

How To Get Your Phone Call Returned

When selling your product face to face with a customer,... Read More

7 Ways to Jump Start Your Cold Calls

Cold calling has to be one of the most feared... Read More

Cold Calling for Introverts

In her book, The Introvert Advantage, Marty Olsen Laney talks... Read More

Telesales

HEADSETS & TELEPHONESThe equipment your personnel use is important. Don't... Read More

The Cold Calling Conspiracy

A consipiracy exists in the world of selling. A cold... Read More

K.A.R.M.A. of Phone Prospecting

Do you ever wake up on the wrong side of... Read More

Sales Call Success - Turbo Charge Your Sales Calls

Do you want to be a sales champion? There are... Read More

The Dos and Donts of Cold Calling

Having your fingernails removed!Many salespeople would rather have their fingernails... Read More

Proven Two Minutes Magic Exercise to Conquer the Fear of Phone

I got a confession to make! The little communication device... Read More

Choosing a Phone Dialer that Works

If you own or operate an outbound call center, you've... Read More

How To Be A Cold Calling Superstar!

Our emotions and feelings are changing all of the time... Read More

High Phone Bills Can Affect More Than Your Expenses

I got a phone call today from a gentleman in... Read More

Phone Tips To Get Things Done: Professional Phone Skills

It happens all the time, you hear someone over the... Read More

Predictive Dialers - Human Interaction Maximized

Predictive dialers are many steps removed from their predessors, the... Read More

Get Instant Rapport On Sales Cold Calls

Immediately establish rapport on cold-calls by matching your prospect's voice... Read More

Control Your Sales Calls From The Start

Sales calls that you control are what all salespeople want.... Read More

Conference Calling Evolved

Originally the conference call was limited to businesses paying exorbitant... Read More