Predictive dialers are many steps removed from their predessors, the automatic dialers of the past. Whereas automatic dialing allowed callcenter agencies to dial numbers quickly and efficiently, predictive dialing also processes and makes use of a whole range of information, linking callers to live voices every single time. In fact,... Read More
Your sales structure for outbound calls can be summarised using the well know acronym AIDA (Attention, Interest, Desire, Action) we will explore at a high level what should be happening during a telemarketing call.Open The Call Then Set Your AgendaThe opening minutes of any sales call are vital. You must... Read More
The other day I received a call from a telemarketer selling a website "starter kit" for small businesses. If you are reading this right now, then you undoubtedly know that I have a website. Normally, I would quickly get the telemarketer off the line so I could get back to... Read More
In sales, one of the things you will be doing a lot of, is making phone calls. You can't escape it. It just comes with the territory.Making phone calls is really not all that bad. The thought of having to do it, is actually much worse than having to physically... Read More
Do you want to be a sales champion? There are a few small secrets that will help you achieve these goals.Commit to your goals. Write down your sales goals for this week, this month, this quarter and this year. I urge you to use specific numbers that challenge you, but... Read More
HEADSETS & TELEPHONESThe equipment your personnel use is important. Don't let others tell you any different. Like the Sales Representative who looks forward to his or her new car every two years, so the telesales person deserves to enjoy good equipment. Good, practical equipment does make a difference. The Sales... Read More
Immediately establish rapport on cold-calls by matching your prospect's voice qualities - tone, pace, and emotion. Matching the emotion, or mood, of your prospect is key. If you begin your call sounding excited when she is not, you will be immediately branded as a salesperson, and the prospect's guard will... Read More
Originally the conference call was limited to businesses paying exorbitant fees to the telcos. For business, it still made sense economically because the costs were less than the travel costs involved in bringing the people together. Additionally, significant time savings are involved, both in terms of travel time and in... Read More
Our emotions and feelings are changing all of the time based on our interpretation of events. Does this mean that even a sales superstar feels bad if they lose a big deal? Of course they do. They wouldn't be human if they didn't. It's natural for your feelings to fluctuate... Read More
I got a confession to make! The little communication device used to scare me to death!I would pick ip up and dial a prospect and when the phone rings my heart would start pounding wishing that the recipient does, to pick the phone up. When the phone is picked, guess... Read More
|
|||||
|
|
|
The catchword today for business is flexibility.With changes in suppliers,... Read More
A few months ago I spent time training some telephone... Read More
We do not advocate cold calling in High Probability Selling.... Read More
The other day I received a call from a telemarketer... Read More
"Hello. I'm looking for Sharon Morgen?" "Sharon DREW Morgen." "What?... Read More
Unfortunately, the DNC legislation has many small businesses that use... Read More
So you're in business. Whether it is micro, small, medium,... Read More
Almost every day, visitors to my Unlock The Game? website... Read More
I had to really look at things a little different... Read More
In sales, one of the things you will be doing... Read More
It sometimes surprises people when I tell them I get... Read More
It is a fact of life for most new sales... Read More
Telemarketing is one of the most common ways that a... Read More
Kids play hard, and sometimes that means they play really... Read More
The telephone is an often under-appreciated and much maligned piece... Read More
Using the telephone as an effective sales and customer service... Read More
When selling your product face to face with a customer,... Read More
Cold calling has to be one of the most feared... Read More
In her book, The Introvert Advantage, Marty Olsen Laney talks... Read More
HEADSETS & TELEPHONESThe equipment your personnel use is important. Don't... Read More
A consipiracy exists in the world of selling. A cold... Read More
Do you ever wake up on the wrong side of... Read More
Do you want to be a sales champion? There are... Read More
Having your fingernails removed!Many salespeople would rather have their fingernails... Read More
I got a confession to make! The little communication device... Read More
If you own or operate an outbound call center, you've... Read More
Our emotions and feelings are changing all of the time... Read More
I got a phone call today from a gentleman in... Read More
It happens all the time, you hear someone over the... Read More
Predictive dialers are many steps removed from their predessors, the... Read More
Immediately establish rapport on cold-calls by matching your prospect's voice... Read More
Sales calls that you control are what all salespeople want.... Read More
Originally the conference call was limited to businesses paying exorbitant... Read More
A few months ago I spent time training some telephone... Read More
If you own or operate an outbound call center, you've... Read More
In her book, The Introvert Advantage, Marty Olsen Laney talks... Read More
It sometimes surprises people when I tell them I get... Read More
When selling your product face to face with a customer,... Read More
So you're in business. Whether it is micro, small, medium,... Read More
Do you ever wake up on the wrong side of... Read More
Having your fingernails removed!Many salespeople would rather have their fingernails... Read More
Almost every day, visitors to my Unlock The Game? website... Read More
Cold calling has to be one of the most feared... Read More
Unfortunately, the DNC legislation has many small businesses that use... Read More
A consipiracy exists in the world of selling. A cold... Read More
"Hello. I'm looking for Sharon Morgen?" "Sharon DREW Morgen." "What?... Read More
Predictive dialers are many steps removed from their predessors, the... Read More
It is a fact of life for most new sales... Read More
More and more e-mails are arriving in my in-box from... Read More
Cold calling. Most people hate to do it and there... Read More
I got a confession to make! The little communication device... Read More
Sales calls that you control are what all salespeople want.... Read More
The catchword today for business is flexibility.With changes in suppliers,... Read More
Immediately establish rapport on cold-calls by matching your prospect's voice... Read More
Everyone picks up the telephone to do business. Yet the... Read More
The telephone is an often under-appreciated and much maligned piece... Read More
It happens all the time, you hear someone over the... Read More
We do not advocate cold calling in High Probability Selling.... Read More
I had to really look at things a little different... Read More
Telemarketing is one of the most common ways that a... Read More
HEADSETS & TELEPHONESThe equipment your personnel use is important. Don't... Read More
Your sales structure for outbound calls can be summarised using... Read More
Using the telephone as an effective sales and customer service... Read More
The other day I received a call from a telemarketer... Read More
Originally the conference call was limited to businesses paying exorbitant... Read More
Do you want to be a sales champion? There are... Read More
Sales Telemarketing |