You've probably heard of focus groups. It's a tool that the big guys use to quickly test a new product or service or to get fast feedback from potential customers. Focus groups do not provide real, actionable information but are great for what I call "clue hunting." For example, I... Read More
The way we do business has changed dramatically over the past 10 years. More products and services are now being offered outside traditional premises. You no longer have to go to a bank to complete your transactions or home loan applications. Insurance brokers visit your home or office; retailers deliver... Read More
In today's 24/7 driven business word, accountability is becoming a more critical issue for every business owner, manager, executive and salesperson. The challenge is to realize that accountability is just not a single issue, but an issue with many supporting elements. To maintain and thrive as an accountable individual first... Read More
This article may be reprinted in its entirety with express written permission from Nicki Weiss. The reprint must include the section "About the Author".Quote of the month: "A leader is the relentless architect of the possibility that others can be." Benjamin Zander, Conductor of the Boston PhilharmonicSales organizations have access... Read More
Coaching is about finding out the cause of poor performance or behaviour and discussing with the team member how to put it right.The team member might respond immediately to coaching and improve the situation. However the improvement wont always be permanent and you may have to do further coaching.When I... Read More
Standard metrics and KPI's (Key Performance Indicators) are created usually between The Sales Director, The Financial Director and The Managing Director. These KPI's tell the sales teams what they should be doing. For example, 'Your pipeline should be at least three times of your annual sales target'; 'Your conversion ratio... Read More
Good sales people can close, but few "step up" for even more sales from that close. Yet stepping up should be one of the easiest accomplishments in sales - that is if you know how to build the staircase.Do it by applying a leadership tool I have taught thousands of... Read More
I don't even like saying the word d---------g. I have literally obliterated it from my dictionary with a black marking pen. I'll bite my tongue until it bleeds, before I say the word.Earlier this week Bernadette, my wife, and I went shopping . . . something I love to do.... Read More
How you prioritize your sales territory management activities depends upon whether you are managing a territory that has existing customers, or whether you are building your customer base from scratch.If you manage a territory that has existing customers, your first priority should be to introduce yourself to every single one... Read More
I recall a heated discussion with a sales director some time ago where I proposed that the long-term effect of setting activity targets for salespeople would eventually lead to failure. He vehemently made the point that he had systematically imposed activity targets on his sales force and that the result... Read More
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Do you know anyone who regularly wins bids? Or can... Read More
Selling. Cold calls, introductions, interviews, appointments, proposals, referrals, call cycles,... Read More
The Cash to Cash Cycle Part Three of SeriesWe're sprinting... Read More
I recently began doing training in the banking industry. Across... Read More
In a classic business-to-business print ad from the late 50's... Read More
The objective of an incentive is to incite action within... Read More
Seeing the results of advertising your business can be like... Read More
This is a quandary not unlike the chicken or the... Read More
How you prioritize your sales territory management activities depends upon... Read More
I remember moving my family to Argentina as Vice President... Read More
A Highly Conscious Approach To Business Management. For more on... Read More
I have received a number of requests for advice from... Read More
There are four primary activities that successful salespeople engage in... Read More
It is very easy to fall into a trap with... Read More
Exactly what is CRMThe idea itself is nothing new; its... Read More
How high is your sales trust factor?Is it higher than... Read More
Many people believe that the main reason for representatives leaving... Read More
The temptation to use straight (100%) commission plans never goes... Read More
Generous Donor RefusedPicture this. You are a fund development director... Read More
I recently attended the monthly Italian language Meetup here in... Read More
So everyone thought you were crazy when you announced 6... Read More
I just got off the phone with Susan. She is... Read More
Business can be like war sometimes.You may have to fight... Read More
There are really only two types of competitor:1. Obvious2. HiddenThe... Read More
Imagine increasing your business earnings by 30, 40, or 50%.... Read More
Many people today simply prefer the convenience of paying by... Read More
In the past, if you said the word "plan" to... Read More
What are you and your company's services and products worth... Read More
Seminars and events have always been implemented as a holistic... Read More
Sales managers frequently approach me for advice on how to... Read More
Design and Implementation of a new Sales & Marketing campaign... Read More
I don't know about your business but in my experience... Read More
Twiddling your thumbs and waiting for some business to come... Read More
I have received a number of requests for advice from... Read More
I was in the depths of a major depression. As... Read More
Good sales people can close, but few "step up" for... Read More
The objective of an incentive is to incite action within... Read More
I don't even like saying the word d---------g. I have... Read More
In part two we will discuss overcoming objections, which credit... Read More
Sex, Drugs & Rock-n-RollHere's the Scenario...You're at a trade show.... Read More
Here's the Scenario...You're at a trade show. Out of town.... Read More
There are several types and sub types of people in... Read More
Every dollar you discount is a dollar of pure profit... Read More
Corporate videos are an important sales tool that can often... Read More
One marketing technique may work wonders for someone, but that... Read More
I recently began doing training in the banking industry. Across... Read More
When your product is market ready and has a good... Read More
TIME, MONEY, HASSLE - You can make a sale on... Read More
How you prioritize your sales territory management activities depends upon... Read More
Business executives and sales managers frequently bemoan "80/20" performance on... Read More
Trust.One word.One very powerful word that can increase both first... Read More
Compounding the problem are two myths regarding measures of competency... Read More
Business development is important for every business and refers to... Read More
Recently I stumbled across some notes that I had kept... Read More
Coaching is about finding out the cause of poor performance... Read More
These 4 marketing myths can cause you to lose sales... Read More
Microsoft has used this online sales secret to become a... Read More
Help buyers discover the answers they need to understand and... Read More
Does the competition drive you crazy? Are they relentless about... Read More
In 2000 a computer distributor hired me to help them... Read More
The Federal Trade Commission has rule that are supposedly in... Read More
How well do you know your community? As business owners... Read More
Are your people consistently following your procedures? Each year, organizations... Read More
You've heard this before: There were four people named Everybody,... Read More
In the last issue I shared with you a technique... Read More
If you have a small business and you are looking... Read More
Sales Management |