Few businesses keep tabs on competitors, yet such knowledge can give you a distinctive competitive edge. Building a file on them, looking at everything from the customer's viewpoint and asking suppliers and employees what they know about them can be worthwhile. Keeping a jump ahead of the competition means knowing... Read More
Imagine you run a pizza parlour. You have all these neighbourhood families that pop in at least once a week for some pizza, garlic bread and Coke. On an average, one customer spends about $30 per week. But let's assume they spend just $20. Imagine you did something that bugged... Read More
When attending a Chamber of Commerce breakfast networking get-together, I'm always perplexed by the lack of thought and preparation many business owners display when giving a 60-second overview of their business. These people have spent enormous amounts of time, money, and energy on their businesses. Yet, when asked to give... Read More
In the last issue I shared with you a technique for getting permission to follow up with people who have seen you speak on stage. This was just one example of a tactic for filling your pipeline.In these next two issues we'll look at one of our favourite and most... Read More
Every dollar you discount is a dollar of pure profit you're giving away. Therefore, your efforts to remove discounts will be richly rewarded.When buyers see list price, they expect discounts to follow. By changing the way you address the relationship between pricing and discounts, you can stop giving away heavy... Read More
"We're in the relationship business?...airplanes are what we use to provide a service." remarked Colleen Barrett, President and COO Southwest Airlines remarked,Are you in the relationship business? Of course you are. Everyone who has to work with, deal with, sell to, convince, etc. is! Unless you're on a deserted island,... Read More
This month I want to share a success from a friend and customer of mine. You'll find in this story two important sales tactics for beating your competition. From Chris Chalmers of Quova Inc: "We sell a commodity product (geographic data) that is available from a variety of competitors and... Read More
You've probably heard of focus groups. It's a tool that the big guys use to quickly test a new product or service or to get fast feedback from potential customers. Focus groups do not provide real, actionable information but are great for what I call "clue hunting." For example, I... Read More
1. LOOKING for a "quick fix" to close more sales ? sales aren't closed, they're opened.Solution: You must learn how to open the sale; build rapport with your prospective customer and develop an understanding of their business or of their lifestyle first. Only when you have some understanding of where... Read More
That we live in a time of relentless and pervasive change is no longer news to anyone. There is one important implication of this situation that continues to be a challenge. That is that our employees need to continually change their behavior to adapt to the world around them.My work... Read More
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Exactly what is CRMThe idea itself is nothing new; its... Read More
Money is the only thing that motivates a salesperson, right?... Read More
Budget Guidelines for Trade Show MarketingB'techa didn't know - Trade... Read More
About 2 years ago, I participated in a training program... Read More
How high is your sales trust factor?Is it higher than... Read More
Inspiration and Management from Within ? Part 2.The more you... Read More
I recently attended the monthly Italian language Meetup here in... Read More
This is a quandary not unlike the chicken or the... Read More
The old adage in selling has always been, "Find out... Read More
This article may be reprinted in its entirety with express... Read More
In the last issue I shared with you a technique... Read More
Microsoft has used this online sales secret to become a... Read More
When attending a Chamber of Commerce breakfast networking get-together, I'm... Read More
One of the most asked questions I get is how... Read More
Be clear about where you are now. Audit your strengths... Read More
If you really want to secure government contacts at the... Read More
Everybody thinks that the businesses will slow down a bit... Read More
Generous Donor RefusedPicture this. You are a fund development director... Read More
There are several types and sub types of people in... Read More
I recently began doing training in the banking industry. Across... Read More
Because of corporate downsizing, many people have been laid-off or... Read More
Last week I got a call from Jose, who was... Read More
Sales forecasting is the process of organizing and analysing information... Read More
In a classic business-to-business print ad from the late 50's... Read More
In 2000 a computer distributor hired me to help them... Read More
I was in the depths of a major depression. As... Read More
You may have heard about the "summer slowdown". You may... Read More
This week's article is my response to a question by... Read More
How you prioritize your sales territory management activities depends upon... Read More
Many people today simply prefer the convenience of paying by... Read More
We all agree one of the most important parts of... Read More
The temptation to use straight (100%) commission plans never goes... Read More
Things to watch out for when selling your product in... Read More
Good sales people can close, but few "step up" for... Read More
In a classic business-to-business print ad from the late 50's... Read More
The old adage in selling has always been, "Find out... Read More
I recently began doing training in the banking industry. Across... Read More
Many people believe that the main reason for representatives leaving... Read More
1. LOOKING for a "quick fix" to close more sales... Read More
In 2000 a computer distributor hired me to help them... Read More
Here's the Scenario...You're at a trade show. Out of town.... Read More
Recently I stumbled across some notes that I had kept... Read More
As a group of sales trainees took a break from... Read More
As a previous owner of a Franchise I know the... Read More
Small to medium companies that want to increase sales or... Read More
Every dollar you discount is a dollar of pure profit... Read More
I recently attended the monthly Italian language Meetup here in... Read More
Do you need help overcoming sales objections? Do you sell... Read More
Sex, Drugs & Rock-n-RollHere's the Scenario...You're at a trade show.... Read More
A recent study of 2,663 sales organizations by Think Training,... Read More
Your sales are down and leads are rare. The phone's... Read More
Budget Guidelines for Trade Show MarketingB'techa didn't know - Trade... Read More
There are four primary activities that successful salespeople engage in... Read More
Standard metrics and KPI's (Key Performance Indicators) are created usually... Read More
In the 30-plus years I spent working in advertising and... Read More
You've heard this before: There were four people named Everybody,... Read More
I don't know about your business but in my experience... Read More
The objective of an incentive is to incite action within... Read More
Money is the only thing that motivates a salesperson, right?... Read More
Are you involved in projects that seem to go nowhere... Read More
Last week I got a call from Jose, who was... Read More
I just finished a phone call with a potential client... Read More
Imagine increasing your business earnings by 30, 40, or 50%.... Read More
Business can be like war sometimes.You may have to fight... Read More
If you really want to secure government contacts at the... Read More
I was in the depths of a major depression. As... Read More
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