Does the competition drive you crazy? Are they relentless about taking your clients away? Are customer loyalties becoming a thing of the past?In our ever changing world, it seems securing business these days comes down to, who will provide the most services at the lowest possible price.To add insult to... Read More
The American Business Journals produces a Book of Lists each year in their many markets, it is wise for pressure washing companies to use this book of lists to find new clientele. The book of lists, lists the top companies in size in all industry sectors. Since pressure washing companies... Read More
Many people today simply prefer the convenience of paying by credit card. If you want their business, you must be able to accept their credit-card payments. In part one of this series we will discuss why you should accept credit cards, and the basics of getting merchant status. Part two... Read More
I recall a heated discussion with a sales director some time ago where I proposed that the long-term effect of setting activity targets for salespeople would eventually lead to failure. He vehemently made the point that he had systematically imposed activity targets on his sales force and that the result... Read More
I have received a number of requests for advice from salespeople and sales managers that sell "commodity" products and services. When I refer to commodities, I don't just mean pork bellies or frozen concentrated orange juice. A commodity is any product or service where the target prospect is likely to... Read More
In a small midwestern town, the local high school of 878 students recently produced its first state championship basketball team in over 90 years. The community has had an organized city basketball league for its younger boys for many years. But, this league, designed to spot talent early and then... Read More
Where is our success? Although there have been improvements, over 60% of projects/programs failed and many were canceled in 2003 (ref:The Standish Report CHAOS)! Our goal for 2004 and beyond is to contribute to a 60% and better, project/program success rate! STOP THE MADNESS-MANAGE AND CONTROL PROJECTSWITH THE FOLLOWING:Best Practice... Read More
Business executives and sales managers frequently bemoan "80/20" performance on their sales teams, where approximately 80 percent of sales are produced by approximately 20 percent of salespeople. Why do salespeople perform so differently? What is it about top sales performers that enables them to achieve such vastly superior results?Certainly there... Read More
In part two we will discuss overcoming objections, which credit cards to accept and using the check paying option. If your business is home-based or has been in operation for less than two years, you're likely to face objections from the bank. If yours is a home-based or a brand-new... Read More
The old adage in selling has always been, "Find out what they want, then, give it to them." The fundamentals of selling are clearly that elemental. The application thereof, however, continues to be the litmus test that quickly separates the skilled from the rest.In the past, the selling profession relied... Read More
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Are your people consistently following your procedures? Each year, organizations... Read More
You may have heard about the "summer slowdown". You may... Read More
As spring moves to summer, the forecast should be for... Read More
There are several types and sub types of people in... Read More
Few businesses keep tabs on competitors, yet such knowledge can... Read More
Your ability to write an effective and persuasive business proposal... Read More
Sales managers frequently approach me for advice on how to... Read More
In part two we will discuss overcoming objections, which credit... Read More
"We're in the relationship business?...airplanes are what we use to... Read More
I was in the depths of a major depression. As... Read More
I just got off the phone with Susan. She is... Read More
So everyone thought you were crazy when you announced 6... Read More
Where is our success? Although there have been improvements, over... Read More
There are really only two types of competitor:1. Obvious2. HiddenThe... Read More
Compounding the problem are two myths regarding measures of competency... Read More
When attending a Chamber of Commerce breakfast networking get-together, I'm... Read More
Because of corporate downsizing, many people have been laid-off or... Read More
I recently began doing training in the banking industry. Across... Read More
If you really want to secure government contacts at the... Read More
What are you and your company's services and products worth... Read More
That we live in a time of relentless and pervasive... Read More
What does it mean to be an "effective executive"? Well... Read More
I recall a heated discussion with a sales director some... Read More
In a classic business-to-business print ad from the late 50's... Read More
Seeing the results of advertising your business can be like... Read More
This is a quandary not unlike the chicken or the... Read More
How well do you know your community? As business owners... Read More
Twiddling your thumbs and waiting for some business to come... Read More
Small to medium companies that want to increase sales or... Read More
YIPPEE! Kendra won, or should I say, "She was hired,"... Read More
To put it mildly most companies sales forecasting just isn't... Read More
It's a fact - the online world dies down in... Read More
The way we do business has changed dramatically over the... Read More
TIME, MONEY, HASSLE - You can make a sale on... Read More
I remember moving my family to Argentina as Vice President... Read More
One of the major issues that arises in managing a... Read More
The objective of an incentive is to incite action within... Read More
Seminars and events have always been implemented as a holistic... Read More
Trust.One word.One very powerful word that can increase both first... Read More
I was in the depths of a major depression. As... Read More
Another key reason why companies suffer from 80/20 performance is... Read More
About 2 years ago, I participated in a training program... Read More
There are several types and sub types of people in... Read More
Many sales meetings are boring and a waste of salespeople's... Read More
Selling. Cold calls, introductions, interviews, appointments, proposals, referrals, call cycles,... Read More
I don't know about your business but in my experience... Read More
Many people believe that the main reason for representatives leaving... Read More
In part two we will discuss overcoming objections, which credit... Read More
The American Business Journals produces a Book of Lists each... Read More
So you have a boss who dumps all over you... Read More
This month I want to share a success from a... Read More
In a classic business-to-business print ad from the late 50's... Read More
In the past, if you said the word "plan" to... Read More
Your sales are down and leads are rare. The phone's... Read More
Last week I got a call from Jose, who was... Read More
For many years as a sales manager, I would only... Read More
Budget Guidelines for Trade Show MarketingB'techa didn't know - Trade... Read More
While heading home at day's end, you begin reflecting on... Read More
Small to medium companies that want to increase sales or... Read More
You've heard this before: There were four people named Everybody,... Read More
Seeing the results of advertising your business can be like... Read More
Few businesses keep tabs on competitors, yet such knowledge can... Read More
How high is your sales trust factor?Is it higher than... Read More
If your letter writing and phone calls have all failed... Read More
There's a new year beginning now - the school year.... Read More
Business development is important for every business and refers to... Read More
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