One of the top brewing companies in America is a consulting client of mine. However, during a seminar for a brewery management team, we were jolted by a "communication wake-up call." We discovered that even though co-workers speak the same words, they don't attach the same meanings. Here's what happened.... Read More
Like the legendary search for the Holy Grail, the cup that Jesus drank from at the Last Supper, the same "holy crusade" goes on today by veteran and newly anointed business owners for the perfect wholesale, surplus, and drop-shipping resource. They believe that divine intervention will lead them to suppliers... Read More
The largest sale that I ever closed was negotiated over hot dogs and a soft drink at a refreshment stand, just off the exhibit floor, at a Superintendent of School Convention in Atlantic City, New Jersey. I met an educator who was interested in the summer study abroad programs that... Read More
Use Bundling To Increase Your Profits And Sales An effective way to increase your profits and sales is to bundle many products or services together into one package. This gives people more reasons to buy your products and services. People also have come to believe package deals... Read More
ReferralsA substantial part of your business can come from referrals. The key is to provide extraordinary customer service and educate your clients and influencers to this fact. You must actively cultivate referrals; otherwise you're just leaving it to chance.Referrals Start with Great ServiceThe foundation of great referrals is great customer... Read More
Products for sale need to be displayed in a manner which best presents them in the customers' eyes. For example, clothing needs to be folded on shelves, hung from racks or displayed on mannequins. Books need to be displayed in shelves, spinning racks and organized bins. Videos need shelving and... Read More
One disadvantage of selling by telephone is the lack of face to face contact.When you are sitting with a prospect it is much easier to read there body language. You can see the look on their face when they are confused about something you said. You can see the delight... Read More
I just got off the phone with a friend of mine. Business is up he said, but he didn't know why. I asked him a few questions, but more we spoke about it the more concerned I became."What do you mean, you don't know why they're buying?""We never know why... Read More
On an introductory call, how do you gather all of the information that you need from a prospect? An introductory call is usually fairly short, just a few minutes. You generally do not have the time to thoroughly question your prospect and then also move on to your next step,... Read More
Its official. The news just came out. Yes, we are now in a recession! Duh. As if you didn't know. Companies big and small have been laying off their employees right and left all year. The stock market sucks. And now they tell us we are in a recession. Big... Read More
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Selling "-abilities": Reliability (Part 1 of 4) Most salespeople... Read More
Instilling urgency in a prospective customer can make the difference... Read More
I was sitting at my desk last week when my... Read More
Could this be the worst moment in your selling cycle?You've... Read More
When a request for proposal (RFP) comes in, you get... Read More
Ready to put your Web pages up? Ready to sell... Read More
There are many tactics and techniques that go into converting... Read More
"If you don't think well of yourself, no one... Read More
A few weekends back, the Brobdingnagian Bards performed at the... Read More
A challenge facing many businesses is how to maintain a... Read More
Would you pay $12,500 to discover the keys to great... Read More
You may not realize this, but when if you are... Read More
This week's article is my response to a question by... Read More
Any time a clothing store opens or expands, they must... Read More
Successful salespeople have the ability to turn the customers they... Read More
I learned something very interesting this week. Thankfully, what I... Read More
Have you wasted valuable time and money on promotion that... Read More
Authors/publishers are great at getting their books written. Entrepreneurs know... Read More
Have you ever run DOWN an escalator that was going... Read More
Value is in the Eye of the BeholderSales today is... Read More
I am sure you are familiar with the phrase, "I... Read More
Have you ever stepped your way through the sales process... Read More
There are hundreds of books available to teach you how... Read More
When it comes to effective selling, one simple fact never... Read More
Zig Ziglar use to say in seminars and on tapes... Read More
After careful consideration, we have chosen our vendor, and it's... Read More
? Go through the "no's" to get to "yes." ?... Read More
You've polished your sales page over and over againuntil it's... Read More
No matter how big or small your business is and... Read More
Britney Spears has recently caused controversy with suggestions that the... Read More
Strategies to help produce your brochure, advertisment or direct mail.... Read More
The Importance of setting appointments is crucial to running a... Read More
Sales is a critical part of any business, including non-profits.... Read More
I just bought six square pieces of spongy fabric for... Read More
In the course of my career, I've had to deal... Read More
Imagine you just met someone new. The formalities of names,... Read More
Can you say who you are and what you do... Read More
Your prospect is in the market for a widget, just... Read More
John Di Lemme on "Miracles are your responsibility"Miracles are your... Read More
Your business is making profits, but where is the cash?... Read More
How many times have you heard that you gotta get... Read More
Even in this day of websites, many customers want to... Read More
Going into your workday and waiting for things to happen,... Read More
How many of you made as much money as you... Read More
As a business owner, I receive my share of sales... Read More
"If you do anything foolish or try to get out... Read More
A challenge facing many businesses is how to maintain a... Read More
There are many ways to sell and have fun doing... Read More
Let me tell you about my friend Peter who has... Read More
It is a basic tenet of behavioral psychology that people... Read More
I know, don't groan. You have to do them if... Read More
Several weeks ago, I conducted a "Mastering the Cold Call"... Read More
The most effective prospecting techniques were revealed in the August... Read More
Web sites exist for essentially two purposes. The first is... Read More
I've recently been hearing sales companies talk about how they... Read More
I wonder when we decided to become a sales person.... Read More
Manufacturers and distributors are rolling out more sales incentive programs... Read More
The above quote, "Eighty percent of success is showing up."... Read More
Everywhere I turn, I'm being asked to weigh in on... Read More
Awhile back you had a great idea. An idea that... Read More
When you think about ways to gain repeat business from... Read More
1. Make your reader visualize they have already bought your... Read More
They say if you wait long enough, a style you... Read More
A reader recently asked me the following: "I enjoyed the... Read More
Telephone canvassing, or cold calling, is the practice of sitting... Read More
1. Animate your window display.How often do you change your... Read More
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