The largest sale that I ever closed was negotiated over hot dogs and a soft drink at a refreshment stand, just off the exhibit floor, at a Superintendent of School Convention in Atlantic City, New Jersey. I met an educator who was interested in the summer study abroad programs that... Read More
WHY ARE YOU WRITING THIS BROCHURE OR SALES LETTER? A great deal of money is wasted each day putting out useless sales and marketing material. Material that was written for the wrong reason or the writer forgot its purpose after he started writing it or fell in love with his... Read More
On an introductory call, your voice is your instrument. During a face-to-face meeting, you have visual cues and body language available to add layers of meaning. On the telephone, you have only your voice and the words that you use. The way that you use your voice can make or... Read More
Offering gift certificates is an excellent way of increasing sales by solving your customers' gift-giving problems. Often people would like to give your products as gifts, but are hesitant to choose a specific item for someone.I'm a jewelry artist, and when I realized I was losing sales to these potential... Read More
Sales letters, sent via e-mail or snail mail, are an effective and inexpensive way to get your message out. Even if your letter goes out to thousands of people, it can give the feel of a personal communication - IF you write it in a direct and conversational tone.To get... Read More
Color psychology is the biggest question I receive on a regular basis. The reason being is it's importance. Color is a trigger that is associated with traditions and used in marketing over the years so well that they must be honored or sales are lost.Color will also trigger reactions. It... Read More
My new job was to sell Commercial Service Agreements. It was a fine company. They were growing. They wanted to expand their Service Base. I had a territory that no one wanted. It was the farthest away from the office. "There is no business there!" was all I heard from... Read More
There's a direct correlation between sales experience and prejudging. The more sales and marketing experience you have the greater the tendency to prejudge your customers and prospects. Do not put labels on people. "All purchasing agents expect . . ." Don't assume you know anything if you haven't ask... Read More
In my opinion, one of the biggest skills of being able to sell well is developing your listening skills. Most sales companies and sales people talk about being consultative but they don't really know what consulting is! No-one can consult if they cannot listen first. You cannot sit around a... Read More
Could this be the worst moment in your selling cycle?You've done all the right things with your prospect:? You've identified a real need and developed a reasonably solid relationship.? You've determined that your prospect is interested in your solution.? You've had a couple of great meetings or conversations that let... Read More
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How many times have you heard that you gotta get... Read More
The Importance of setting appointments is crucial to running a... Read More
Female mannequins are very common in clothing stores. They are... Read More
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For two winters I heated my house with an old... Read More
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When Dr. Frankenstein exclaimed "it's alive... it's alive," he thought... Read More
Steps - it is unrealistic for most salespeople to expect... Read More
It is fairly common for real estate companies and mortgage... Read More
Anyone that works in sales knows just how important it... Read More
Hello Everyone: Here's a unique look at learning how tosell:... Read More
It's early January 2004. The Green Bay Packers are just... Read More
I've been training in countries outside the U.S. recently, and... Read More
You may not realize this, but when if you are... Read More
Ask any salesperson, "At what point in the selling process... Read More
When you are in the business of sales, among the... Read More
In the course of my career, I've had to deal... Read More
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Normally in this column I dispense highly-intelligent small business advice... Read More
If Chicken Little were alive today he wouldn't be running... Read More
Could casual Friday be undermining your leadership ability?One of the... Read More
Why should you describe your business to others in 5... Read More
Yesterday I received a call from a financial planner named... Read More
Could this be the worst moment in your selling cycle?You've... Read More
I am sure you are familiar with the phrase, "I... Read More
What comes to mind when you think of networking --... Read More
I know, don't groan. You have to do them if... Read More
HANDLING OBJECTIONSSales presentation is not always going to be plain... Read More
Selling is just a whole lot easier when you know... Read More
When I first started out as a loan officer, one... Read More
A sales letter is a document designed to generate sales.... Read More
An area that can become profitable for many businesses in... Read More
A mobile auto detailer and their profits are tied to... Read More
Many pressure washing companies try to stay away from the... Read More
Recently I was out trail running along the South Fork... Read More
Hello everyone, hope your day is going well! I know... Read More
A few days ago, I was signing copies of my... Read More
Sales is a critical part of any business, including non-profits.... Read More
Instilling urgency in a prospective customer can make the difference... Read More
BackgroundThere's a conundrum that currently exists between the customer and... Read More
One of the top brewing companies in America is a... Read More
I am often reminded of the following true story whenever... Read More
A closing question asks for a final decision. A trial-closing... Read More
Barter is becoming an increasingly popular method of commerce. The... Read More
Why would a prospect buy from you rather than from... Read More
No matter how big or small your business is and... Read More
Sales is all about negotiating. You are negotiating from the... Read More
There are hundreds of books available to teach you how... Read More
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For many of you the Fear of Selling is a... Read More
Testimonials are all-important to sell anything. You may already have... Read More
"Hello, is (pause) puh-TREE-shuh home?"So started my weekend lesson in... Read More
You have a great product, but it's not flying off... Read More
Imagine you just met someone new. The formalities of names,... Read More
A key method of our survival in the business and... Read More
It is vital that insurance salespeople have a steady stream... Read More
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