Neil Rackham turned the world of high-ticket salesmanship on its ear. By observing over 35,000 actual sales calls, he scientifically isolated & identified the specific behaviors exhibited by successful salespeople. He called it SPIN selling.Situation, Problem, Implication, Need Pay-off.It should come as no surprise that one of the things that... Read More
Recently I wanted a new lawn mower as we have an acre of land and we have to keep it mowed pretty regular in the spring and summer and the riding lawn mower from Wally World had fallen apart and had to have something repaired every year for the short... Read More
The leads marketing delivers to the sales team never seem good enough. Either the leads are "bad" and are wastes of a salesperson's time, or there are just not enough "good" ones. If sales had more good prospects, the company would have more sales. Perhaps sales and marketing could work... Read More
When I ask salespeople to define what a gatekeeper is, I generally hear: "Someone who keeps out people who will waste the boss's time."But gates are two-sided - they open as well as close: a gatekeeper's job is actually to make sure the boss gets to spend his/her time efficiently.I've... Read More
Selling your services to corporations is an attractive proposition. The contracts are larger than with small businesses and individuals, and often longer-term. There's the possibility of repeat business worth many billable hours at respectable rates.But the best clients are not always the easiest to get. If you don't grasp the... Read More
Prospecting is the engine that propels anyone in sales. Without consistently initiating contact with prospective customers to talk with, your sales will plummet and everybody loses. Studies confirm that 80% of all salespeople fail in their first year because of the fears associated with prospecting. 40% of veteran producers with... Read More
Junk mail. We all get it. And it goes straight to the trash can. How do you make sure your marketing piece doesn't end up in the round file?Give it the 'who cares' test. You have approximately five seconds to get your prospect's attention. Make those five seconds count! ... Read More
For centuries ? at least since the serpent convinced Eve to eat the apple ? sellers have assumed that getting the right information about a product into the right hands would offer a good chance of a sale.But if you look at the numbers over the years, the success rate... Read More
We use this method to find new cleaningcustomers, and it is virtually free. Included is a link you can change the search parameters to what ever you wish, in any town or city you wish. In this example we are using Real Estate Agents in Chicago.So heres how it works,... Read More
It is a basic tenet of behavioral psychology that people engage in behavior that takes the least effort and provide the highest payoff. If someone see's a product as being very valuable but the effort to purchase that product is large it will decrease the value of the product and... Read More
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Whether you're a conventional sales person, a professional ? such... Read More
* Are you sending e-mails to prospects instead of calling... Read More
Selling a service isn't the same as selling a product.... Read More
Have you wasted valuable time and money on promotion that... Read More
The question: "When should a growing company slow down its... Read More
After completing a workshop on personal productivity or time management,... Read More
A Simple TruthDo you have the right stuff?Are you consistent... Read More
To be more effective at developing relationships, one should always... Read More
I learned something very interesting this week. Thankfully, what I... Read More
When Dr. Frankenstein exclaimed "it's alive... it's alive," he thought... Read More
Here are four simple things you can do to take... Read More
"Hello, is (pause) puh-TREE-shuh home?"So started my weekend lesson in... Read More
Smart buyers will always ask for a better price. Unfortunately,... Read More
Your job as an event planner doesn't stop with the... Read More
Any selling approach that lacks a proven strategy, a practiced... Read More
Color psychology is the biggest question I receive on a... Read More
Have you ever met with, or talked to a prospect... Read More
I just bought six square pieces of spongy fabric for... Read More
You stand there, in front of your great presentation material,... Read More
Ever have a prospect start out your sales call by... Read More
If you are in the mortgage business, the very first... Read More
First - being before all others. Fast - moving or... Read More
Sean works for a major telecom company.During one of our... Read More
The difference between antique or vintage store fixtures and used... Read More
Selling is not talking. It's listening. You may have heard... Read More
When buying something, you can buy in one of two... Read More
Still more discoveries from the recent studies in behavioral economics:Over-Valuing... Read More
A mannequin head is a life-size head that includes all... Read More
When I ask salespeople to define what a gatekeeper is,... Read More
Let me tell you about my friend Peter who has... Read More
Wherever you turn these days you'll find articles covering every... Read More
Saturday morning, I sat in my pajamas, sipping strong, black... Read More
Sales is all about negotiating. You are negotiating from the... Read More
As a professional service provider you face special challenges promoting... Read More
This article is meant to inform. Please don't construe this... Read More
"How do you create a perceived value to differentiate yourself... Read More
Former General Electric CEO and legendary manager, Jack Welch, nailed... Read More
One of my first internship jobs as a college student... Read More
There are many fund raising ideas on the market today... Read More
Virtually every business you contact has this question in their... Read More
Want to build a successful incentive program for your company?... Read More
Sean works for a major telecom company.During one of our... Read More
Imagine you just met someone new. The formalities of names,... Read More
Some trainers and sales managers teach that there are prospects... Read More
Recently I was out trail running along the South Fork... Read More
Last issue we talked about what motivates people to buy... Read More
There are thousands of books and seminars on how to... Read More
It is a basic tenet of behavioral psychology that people... Read More
On an introductory call, how do you gather all of... Read More
Hi, I'd like to discuss the most powerful words you... Read More
They say if you wait long enough, a style you... Read More
Selling is not talking. It's listening. You may have heard... Read More
Just about every clothing store uses mannequins. There are many... Read More
Who likes cold calling? Most salespeople don't like cold calling,... Read More
1. When you make your first sale, follow-up with the... Read More
As I prepare this issue of this Newsletter, at 37,000... Read More
Female mannequins are very common in clothing stores. They are... Read More
It is vital that insurance salespeople have a steady stream... Read More
Once you have added a new customer to your book... Read More
Writing good sales copy is not an art, it is... Read More
We would all like to think that our product or... Read More
BackgroundThere's a conundrum that currently exists between the customer and... Read More
GIVING Vs "SELLING"Never lose sight of the importance of providing... Read More
In my opinion, the most overrated topic in sales training... Read More
Offering gift certificates is an excellent way of increasing sales... Read More
Selling "-abilities": Reliability (Part 1 of 4) Most salespeople... Read More
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