Several years ago I worked with a CPA who wanted 20 new clients. We came up with a great direct marketing campaign that brought in 10 leads per 1,000 letters. His closing rate was 10%, so after his first few clients came on board, we calculated that acquiring new clients... Read More
When it comes to effective selling, one simple fact never changes: Selling is a relationship business. You already know all about your company's products and services ? and you've learned the fundamental aspects of the sales cycle.But have you ever asked yourself ? What helps one salesperson develop immediate rapport... Read More
Instead of giving your customers or potential customers a choice between you and your competition and having them choose the other guy, have them choose you.Michelle Dunn's new book" Become the Squeaky Wheel," says creating a credit policy can have surprising results.According to Dunn, a leader in the debt collection... Read More
Smart buyers will always ask for a better price. Unfortunately, too many sales people and business owners automatically think that reducing their price is the most effective way to respond to this request.However, negotiating is not always about price. Although price is a factor in virtually every sale it is... Read More
One disadvantage of selling by telephone is the lack of face to face contact.When you are sitting with a prospect it is much easier to read there body language. You can see the look on their face when they are confused about something you said. You can see the delight... Read More
Keeping the 80/20 rule in mind; that is that 80% of your business comes from 20% of your client base, there are a lot of missed opportunities to keep your clients coming back again and again and yet again. Having worked six years in the hospitality industry, particularly the hotel... Read More
For two winters I heated my house with an old fashioned woodstove. I learned the art of reviving a bed of dying coals each chilly winter morning, adjusting the kindling, firewood and dampers just right so that the stove would heat my turn-of-the- century farmhouse for the longest period possible.I... Read More
Yesterday I received a call from a financial planner named Richard doing a cold call. My policy is to always return those calls which help me to understand why I would personally benefit from doing business with a sales person. This one didn't, so it ended up getting deleted.This is... Read More
What can strike terror into the heart of even the most successful sales professional or entrepreneur? Cold Calling. What can crush self-confidence, destroy self-esteem and leave even the most seasoned sales professional quivering with humiliation and defeat? Cold Calling. But why? Every culture has its myths and stereotypes, and... Read More
While working with a new coaching client, I asked to hear her sound bite. Everyone needs a good sound bite. A sound bite, sometimes also called an "elevator speech," is a 10- to 15-second commercial on what your company does, offers or stands for. Use it when you meet someone... Read More
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Along with having an innovative supply chain, there's another reason... Read More
Why should you describe your business to others in 5... Read More
Any company in today's global economy must eventually face the... Read More
WHY ARE YOU WRITING THIS BROCHURE OR SALES LETTER? A... Read More
If Chicken Little were alive today he wouldn't be running... Read More
A few weekends back, the Brobdingnagian Bards performed at the... Read More
(Objection handling tips excerpted from Objections! Objections! Objections!)People buy people.... Read More
Normally in this column I dispense highly-intelligent small business advice... Read More
Knowing what to do when meeting a prospective client forlunch,... Read More
How many sales opportunities have you lost to competitors who... Read More
A reader recently asked me the following: "I enjoyed the... Read More
This week's article is my response to a question by... Read More
A sales letter is a document designed to generate sales.... Read More
To be more effective at developing relationships, one should always... Read More
Saturday morning, I sat in my pajamas, sipping strong, black... Read More
Selling "-abilities": Reliability (Part 1 of 4) Most salespeople... Read More
Hello Everyone: Here's a unique look at learning how tosell:... Read More
It may sound funny, but honestly, if you're opening up... Read More
Awhile back you had a great idea. An idea that... Read More
An attractive woman has a decided advantage as sales representative... Read More
The multi million pound cosmetics industry is acutely aware of... Read More
Use Bundling To Increase Your Profits And Sales An effective... Read More
Would you like an easy way to track the performance... Read More
1. Make your reader visualize they have already bought your... Read More
Several years ago I worked with a CPA who wanted... Read More
Recently I was out trail running along the South Fork... Read More
A mobile auto detailer and their profits are tied to... Read More
Barter is becoming an increasingly popular method of commerce. The... Read More
Selling your products at shows can be difficult when you... Read More
Long-term sales success has less to do with skills or... Read More
"Open-source" is typically found in the Information Technology area as... Read More
The above quote, "Eighty percent of success is showing up."... Read More
Over the years, I have been amazed at... Read More
I've written previously about how to attract customers and how... Read More
How much extra money could you make by closing just... Read More
All customers have a choice to make. Sometimes that choice... Read More
Depending upon how much you enjoy writing, writing sales proposals... Read More
Products for sale need to be displayed in a manner... Read More
If you are in Sales, you have probably heard these... Read More
The other day, I received the last issue of a... Read More
American consumers have spoken and have done so loudly registering... Read More
ReferralsA substantial part of your business can come from referrals.... Read More
I've recently been hearing sales companies talk about how they... Read More
No matter what you sell--products, services, or causes--one of the... Read More
VOICEThe Image the customer has of the Salesperson is vital.... Read More
How many times have you heard that you gotta get... Read More
The question: "When should a growing company slow down its... Read More
The topic of this issue's article is a response to... Read More
Obtaining merchant status will help to increase your sales. Consumers... Read More
The Importance of setting appointments is crucial to running a... Read More
I can remember the first time that I had to... Read More
A Simple TruthDo you have the right stuff?Are you consistent... Read More
How do you respond when an absolute stranger calls, at... Read More
Robert Louis Stevenson said 'Everything in Life is Selling' and... Read More
Selling a service isn't the same as selling a product.... Read More
While living in the technology age where everything is computerized,... Read More
The headline that appears over the salutation in a fundraising... Read More
A sales letter is a document designed to generate sales.... Read More
Color psychology is the biggest question I receive on a... Read More
It's early January 2004. The Green Bay Packers are just... Read More
Back in the days when I sold for CTV and... Read More
Linda felt like she had reached a plateau in her... Read More
An attractive woman has a decided advantage as sales representative... Read More
If Chicken Little were alive today he wouldn't be running... Read More
As I become more successful with my internet business I... Read More
At-ti-tude, n.One of Webster's dictionaries describes the word attitude as:a... Read More
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