As a business owner, I receive my share of sales calls in a given month. More often than not, I'm away from my desk or out of the office which means I end up listening to the messages instead of speaking directly with the sales person. Here are a few... Read More
"THE ANSWERS (1 - 5) ARE HERE!!!"Question 1) List the top five most important steps in the selling process?Answer: 1. Rapport. Help me, the customer, feel comfortable with you. The more comfortable I feel the more information I provide.The more information I provide the more you understand my needs and... Read More
You know that word of mouth can grow your business. You hear your customers say nice things about your company all the time. So why don't they tell people? And, why don't they write it down?Because you don't ask.Your customers are busy people. They don't think about your business day... Read More
The success of a small business depends upon a steady stream of good customers. To build that stream of customer a business owner must examine five critical points in their business operations. This is the first in a series of five articles that examines those critical points.Target Your Customers---The Key... Read More
Color psychology is the biggest question I receive on a regular basis. The reason being is it's importance. Color is a trigger that is associated with traditions and used in marketing over the years so well that they must be honored or sales are lost.Color will also trigger reactions. It... Read More
Obtaining merchant status will help to increase your sales. Consumers are becoming creatures of convenience; when dealing with businesses-large or small-they desire ease of transaction. That most frequently translates into the ability to pay for services rendered or product purchases via credit card. Small businesses are often denied merchant status... Read More
The leads marketing delivers to the sales team never seem good enough. Either the leads are "bad" and are wastes of a salesperson's time, or there are just not enough "good" ones. If sales had more good prospects, the company would have more sales. Perhaps sales and marketing could work... Read More
I've recently been hearing sales companies talk about how they are 'helping their buyers buy' with a system that is the 'next thing' after Consultative Selling. After becoming familiar with their concepts and methods, I've come to believe they are correct: they are definitely on to the next iteration. But... Read More
The headline that appears over the salutation in a fundraising letter is known as the overline. Overlines have one goal: to persuade your donor to read your letter.According to direct mail copywriter and author Hershell Gordon Lewis, the best kind of overline to use in a one-to-one piece of communication... Read More
Many pressure washing companies try to stay away from the restaurant pressure washing business, while other specialize in it. One reason some do not like it is due to the all the grease, which gets on their hoses and equipment, which in itself is difficult to clean off. Another reason... Read More
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If you have competitors, then you should have at least... Read More
At 21 years, just out of Business College, I went... Read More
Doing business over meals is a ritual that has existed... Read More
When it comes to effective selling, one simple fact never... Read More
I am sure you are familiar with the phrase, "I... Read More
Ever had a party online or offline, and had guests... Read More
First, recognize that motivation is an inside job. The word... Read More
It may sound funny, but honestly, if you're opening up... Read More
Why should you describe your business to others in 5... Read More
You may not realize this, but when if you are... Read More
After our first half-hour telephone coaching session, when asked what... Read More
A key method of our survival in the business and... Read More
Testimonials are all-important to sell anything. You may already have... Read More
Not all mannequins are made to look like full-grown adults.... Read More
Does your Sales Pipeline leak? If you answered no, you... Read More
When I write sales letters for my clients, one rule... Read More
Cold calling can be a great way to generate quality... Read More
While working with a new coaching client, I asked to... Read More
Along with having an innovative supply chain, there's another reason... Read More
You stand there, in front of your great presentation material,... Read More
Many participants in my programs ask how to deal with... Read More
You are the productWe're all in the selling business whether... Read More
Have you ever run DOWN an escalator that was going... Read More
You can have your cake and eat it.What is it... Read More
For many of you the Fear of Selling is a... Read More
When you think about ways to gain repeat business from... Read More
Any selling approach that lacks a proven strategy, a practiced... Read More
There are many ways to sell and have fun doing... Read More
Who likes cold calling? Most salespeople don't like cold calling,... Read More
Smart buyers will always ask for a better price. Unfortunately,... Read More
Normally in this column I dispense highly-intelligent small business advice... Read More
You've polished your sales page over and over againuntil it's... Read More
Several weeks ago, I conducted a "Mastering the Cold Call"... Read More
Why do we get into sales? Typically it is two... Read More
How many of you have a corporate web site? Everybody... Read More
It's early January 2004. The Green Bay Packers are just... Read More
The difference between antique or vintage store fixtures and used... Read More
"If you do anything foolish or try to get out... Read More
How many sales opportunities have you lost to competitors who... Read More
1. Make telephone callsFew things are more terrifying than the... Read More
Hello, do you have a website and sell something on... Read More
Speak to almost any self employed professional and most of... Read More
This week's article is my response to a question by... Read More
Could casual Friday be undermining your leadership ability?One of the... Read More
Direct sales can be your ticket to a profitable home-based... Read More
"Value-added." That word is used so much it has become... Read More
A sales letter is a document designed to generate sales.... Read More
The most effective prospecting techniques were revealed in the August... Read More
There are many tactics and techniques that go into converting... Read More
Hypnosis has been a taboo word for far too long.... Read More
First - being before all others. Fast - moving or... Read More
I am sure you are familiar with the phrase, "I... Read More
Long-term sales success has less to do with skills or... Read More
I've been training in countries outside the U.S. recently, and... Read More
Your proposal is selling for you when you're not there,... Read More
How many of you made as much money as you... Read More
"Sales Letter"... that's your web site's sales page. The page... Read More
Sales letters, sent via e-mail or snail mail, are an... Read More
Many times in the process of making a sales presentation... Read More
After completing a workshop on personal productivity or time management,... Read More
We all know that you can't earn your commission until... Read More
You can have your cake and eat it.What is it... Read More
If you are in the mortgage business, the very first... Read More
I've written previously about how to attract customers and how... Read More
The March, 2004, issue of Psychology Today reports on an... Read More
Have you ever run DOWN an escalator that was going... Read More
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