On an introductory call, your voice is your instrument. During a face-to-face meeting, you have visual cues and body language available to add layers of meaning. On the telephone, you have only your voice and the words that you use. The way that you use your voice can make or... Read More
Most consultants I've talked to don't spend any time trying to recover inactive clients and it's a big mistake. We tend to magnify the problem we had or just want to move on, but sometimes a simple apology and offering to make things right will bring you back a client... Read More
How do you respond when an absolute stranger calls, at work or at home, and begins to ask questions? "Are you the person who??" "What is your marketing strategy?" "Do you own or rent?" Even, "How are you today?" Are you annoyed and put off by these questions? Do you... Read More
Remember those school exercises that started "Compare and contrast....yada yada yada". Well, here's an exercise to get your sales brains moving.There are major differences between how you sell in a Regular Sales Call versus at a Trade Show. In other words, just because you can sell well, doesn't mean you... Read More
If you need to hold a fundraiser and don't know where to begin there is help out there for you. It is time for you to seek fundraising consulting advice especially if your fundraising event is going to be on a larger scale. Fundraising consulting will help you organize and... Read More
Still more discoveries from the recent studies in behavioral economics:Over-Valuing "Mine"People consistently place a higher value on things they own, even if their "ownership" is temporary. The research is interesting, and I often saw this phenomenum used by salesmen on busses in Ecuador. A product is thrust into your hands,... Read More
A completed communication consists of a sender and a receiver. If there is just a sender - like in a pitch, or a lecture, or a commercial, or advertisement, or even a newsletter - it's not a communication, but an assertion, or a monologue, or an opinion.Sometimes, when we have... Read More
Knowing what to do when meeting a prospective client forlunch, or going to lunch with the boss or colleague can beconfusing at times. Here is a quick list of items toremember: 1. Be in the present moment with whoever you are with.Limit glancing around the room. It's a sign that... Read More
Neil Rackham turned the world of high-ticket salesmanship on its ear. By observing over 35,000 actual sales calls, he scientifically isolated & identified the specific behaviors exhibited by successful salespeople. He called it SPIN selling.Situation, Problem, Implication, Need Pay-off.It should come as no surprise that one of the things that... Read More
Why would a prospect buy from you rather than from your competitor?How do you outsell your competitors?Your unique selling proposition (USP) is very important as part of your business planning. This is especially so if you decide to set up a home business in the highly competitive internet arena. What... Read More
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This week's article is my response to a question by... Read More
Steps - it is unrealistic for most salespeople to expect... Read More
The multi million pound cosmetics industry is acutely aware of... Read More
Let me tell you about my friend Peter who has... Read More
Occasionally EGOPOWER readers send me questions or topic suggestions that... Read More
Selling your products at shows can be difficult when you... Read More
Once you have added a new customer to your book... Read More
"Accepting the consequences, good or bad, will free you; take... Read More
Recently I wanted a new lawn mower as we have... Read More
On an introductory call, how do you gather all of... Read More
Back in the days when I sold for CTV and... Read More
TELEPHONE TECHNIQUESSelling face to face is different from selling on... Read More
When a request for proposal (RFP) comes in, you get... Read More
Have you wasted valuable time and money on promotion that... Read More
"I was at your site for all of two minutes... Read More
Here are four simple things you can do to take... Read More
"Hello, is (pause) puh-TREE-shuh home?"So started my weekend lesson in... Read More
A Simple TruthDo you have the right stuff?Are you consistent... Read More
Ever feel like you were "just a salesperson"? I think... Read More
This article is meant to inform. Please don't construe this... Read More
I went shopping for clothes today.My plan was to buy... Read More
You have all seen them,the sales letters that never ends.... Read More
Its official. The news just came out. Yes, we are... Read More
Myth 1: Sales People are all Shady!In the Broadway play... Read More
I wonder when we decided to become a sales person.... Read More
As I become more successful with my internet business I... Read More
Selling a service isn't the same as selling a product.... Read More
Here's a chilling thought. If you were to die tomorrow,... Read More
When I ask salespeople to define what a gatekeeper is,... Read More
How many of you have a corporate web site? Everybody... Read More
So, you are taking your products and heading to a... Read More
The headline that appears over the salutation in a fundraising... Read More
You've met a new prospect, accurately assessed their needs and... Read More
1. Settle On The Right Way ForwardThe purpose of your... Read More
The main reason for buyer resistance and selling stalls boils... Read More
Still more discoveries from the recent studies in behavioral economics:Over-Valuing... Read More
Value is in the Eye of the BeholderSales today is... Read More
They say if you wait long enough, a style you... Read More
There are seven major reasons why adults continue their pursuit... Read More
A lot of people are very intrigued by the idea... Read More
My new job was to sell Commercial Service Agreements. It... Read More
Strategies to help produce your brochure, advertisment or direct mail.... Read More
One of my first internship jobs as a college student... Read More
Telephone canvassing, or cold calling, is the practice of sitting... Read More
Where many marketing conversations get off-track are the ones you... Read More
After reading and researching thousands of books, articles and other... Read More
When you think about ways to gain repeat business from... Read More
Sales letters, sent via e-mail or snail mail, are an... Read More
Freebees--Freebees--FreebeesWHY PAY, WHEN "YOU CAN HAVE IT FOR FREE?"There are... Read More
Who likes cold calling? Most salespeople don't like cold calling,... Read More
Do you hang up on telemarketers? 9 times out of... Read More
Its official. The news just came out. Yes, we are... Read More
"Hello, is (pause) puh-TREE-shuh home?"So started my weekend lesson in... Read More
When buying something, you can buy in one of two... Read More
* Are you sending e-mails to prospects instead of calling... Read More
(Objection handling tips excerpted from Objections! Objections! Objections!)People buy people.... Read More
Cold calling can be a great way to generate quality... Read More
In the course of my career, I've had to deal... Read More
It may sound funny, but honestly, if you're opening up... Read More
There are many ways to sell and have fun doing... Read More
On an introductory call, how do you gather all of... Read More
The other night I was watching a classic western from... Read More
To be effective your sales letter must be opened, read,... Read More
Do you know why your customer won't buy? You've given... Read More
Have you ever met with, or talked to a prospect... Read More
Ever feel like you were "just a salesperson"? I think... Read More
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