Bolster Credibility with Investors--Avoid These Phrases in Your Business Plan
Remember Papa John's commercial on TV with the slogan "Better Ingredients, Better Pizza"? Well its nothing more than puffery: general, non-provable, inane claims. The problem is puffery is not only acceptable it's often expected. Phrases like "the biggest," "the best," "the cheapest," and so forth are so over used most... Read More
Its a Training Issue!
There's a common phrase used by Organizational Development and Human Resource professionals, when identifying kinks in the growth of an organization or company - "It's a training issue." The same phrase can be applied to almost any group of human beings that are working together to achieve a common goal.... Read More
Turbo Charge Your Career With The Most Powerful Leadership Tool Of All: The Leadership Talk Part 3
To develop and deliver a great Leadership Talk, you must understand that every Talk has three important parts. (1) Audience Needs. (2) Strong Belief. (3) Action.(1) Audience needs: The first step in putting together a Leadership Talk is to understand the needs of your audience. As I explained in Part... Read More
Behavioral Interview Questions You Can Use Monday Morning
If past behavior is the best way to determine future behavior then behavioral interviewing is a requirement for anyone serious about hiring top talent. This skill isn't something that should be taken lightly, but everyone's got to start somewhere. Keep in mind that you're looking for specific examples rather than... Read More
The Communications Myth
Living in the 21st Century is truly marvelous, isn't it? We live in a world of instant communications where everything we need to know is right at our fingertips. The moment anything of significance occurs it is instantly transferred around the globe making us the most well informed generation in... Read More
Teamwork Training: Learning to Build a Successful Team
Teamwork is a process that can be experienced outdoors and well as in the workplace. A lesson learned in one environment can be applied equally well in another. Teamwork: We Have Met the Enemy and They Are Us, a book by Dr. Steven Stowell and Matt Starcevich, describes actual teams... Read More
Think Twice Before Selling ROI
When we're selling to business people, our value proposition has to show a good return. Solid, credible Return On Investment (ROI) calculations are supposed to prove this for us. But if we don't think twice, calculating ROI can sabotage our sale.Lots has been written about various ROI methods -- return... Read More
Give Yourself a Boss? Day Gift
Become a better boss and reap the benefitsAnother interesting study was done. One that should really catch our attention. It reveals that employees who are happier and treated well, produce better results than those who are unhappy. And most frontline workers are unhappy and are looking elsewhere for work.No, it... Read More
Delegate Tasks to the Right Person
SELECTING THE RIGHT PERSON: To whom should tasks be delegated? Selecting the right subordinate to do the work is an evaluative process, and managers must be able to identify individuals both capable and willing to handle responsibility.DETERMINING EMPLOYEE RESPONSIBILITY: A careful review should be made of past assumptions about personnel.... Read More
What To Do When Your IT Project Is Late, Over Budget, and Looks Like It?s Never Going To Work
Here's a scary statistic. According to four prominent research firms, only around 20% of all IT projects are finished in a timely manner. By "timely" the researchers mean without loss of quality or being over budget. They go on to say the average project runs approximately 200 percent late, roughly... Read More
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Classifying Motivational Needs
While there exist several useful definitions of motivation, for our... Read More
Turbo Charge Your Career With The Most Powerful Leadership Tool Of All: The Leadership Talk Part 3
To develop and deliver a great Leadership Talk, you must... Read More
Innovation Management ? Time to Market or Time to Success?
Creativity can be defined as problem identification and idea generation... Read More
Have You Always Thought That The Best Ideas Come From Research Or Management? Think Again
Many entrepreneurs and chief executive officers are unaware that there... Read More
Creativity and Innovation Management: Incubation and Insight
Creativity can be defined as problem identification and idea generation... Read More
The Most Important Thing Youll Ever Do
The wellspring of confidence is belief. When you believe in... Read More
Terrible Meetings - Ten Ways to Spot Them!
Sometimes, better than giving advice about how to run things... Read More
Avoid These Seven Deadly Dangers Of Outsourcing
Here are seven dangers of outsourcing your software development. They... Read More
How to Meet Quality Standards with ISO 9001
In today's hectic business environment, it is vital that we... Read More
Learn to Assert Yourself
Pinpoint your own blocks to assertiveness: fear of disapproval, need... Read More
Knowledge Management: More Than Just Know-how!
People sometimes interchange the terms "know-how" and "knowledge", but there's... Read More
Customer Focus - Just 5 SimpleThings You Need to Think About
You can boil down the difference between successful businesses and... Read More
30 Ways to be a Butt-Head Boss
1. Trust no one. Not your superiors and not your... Read More
How to Use an HR Consultant
Bringing an HR consultant into your organisation can often be... Read More
Can What Someone Does Off-hours Affect Your Business?
Q: How much do I have to worry about what... Read More
Get More Impact From Your Annual Conference
How can you get more attention for your conference and... Read More
Keeping Team Meetings Vibrant
Meetings can be the life-blood of an organisation or the... Read More
Enhancing the Motivational Climate of Your Workplace
It has been well documented that employees' productivity and job... Read More
When Business Becomes A Battlefield
"We have to be careful it's like a minefield out... Read More
The Ten Keys to Maximizing Employee Performance
1. Let people know what you expect. If people know... Read More
ISO 9001 and Total Quality Management
Total Quality ManagementTotal Quality Management, or TQM, has become one... Read More
Are you NICE or do you CARE?
Are you NICE or do you CARE? ... Read More
Planning For Growth
Are you planning your business or are you... Read More
The ?Better People? Fallacy
It's easy enough to convince your own staff that better... Read More
Smart Staffing Practices: Don?t Confuse Activity with Results
Does your hiring process consist of proven practices or just... Read More
The Significance of the Mundane
This article begins with a tip of the hat to... Read More
Creativity Management ? Quality from Quantity
Creativity can be defined as problem identification and idea generation... Read More
Driving of work trucks
Each time you or one of your work crews cruises... Read More
3 Ingredients of Highly Profitable Organizational Change
As waves of organizational change sweep across the business landscape,... Read More
You Cant Not Communicate
Most of us would like to be better communicators. As... Read More
Pricing Strategy for Retail Flower Shops
When you create your profit and loss statement to assess... Read More
Relationship Building - 5 Tips and 5 Questions
And is isn't hard - it's more about focusing on... Read More
Hire Winners: Ask the Right Questions
How do you as a manager, supervisor or team leader... Read More
Setting a Pitiful Example: Twenty-six Warnings to Heed *
TO: All Parents [and Employers and Managers]From: Your Child and/or... Read More
Satisfied Employees, A Powerful Marketing Strategy
Even in today's still uncertain economic times, there are companies... Read More
What You Should Know if People Dont Buy From You and People Dont Visit Your Web Site
It is essential to understand what work and what do... Read More
Executive Humor at Meetings
I don't encourage managers to wear funny hats, appear in... Read More
Don?t Get Down ? Manage Up!
"Experience is not what happens to a man; it is... Read More
Does Your Management Style Remind People Of Something They Read In Dilbert?
With thanks to Jeff Foxworthy, the comedian who does the... Read More
Tales From the Corporate Frontlines: Managerial Influence
This article relates to the Manager/Supervisor competency, commonly evaluated in... Read More
Top Ten Tips About Communicating with Your Employees Effectively
Communication is the basis of who you are as a... Read More
Managing Motivation
"Without the chance to meaningfully participate in steering one's own... Read More
Communicating with Case Studies
A few weeks ago, a couple of colleagues and I... Read More
To Outsource or Not to Outsource
In these days of restricted head count and tight budgets,... Read More
The Boss Didn?t Understand Why His Staff Wasn?t Reading His Mind
Many people believe that everyone sees the world exactly the... Read More
Indecent Proposal in the Workplace ? An Overview of Workplace Harassment & Employer Liability
An allegation of harassment in the workplace is a growing... Read More
Problem-Solving Success Tip: Look For Sponsors And Solution Owners
Look for sponsors and solution owners rather than problem owners.Everyone... Read More
Running Successful Meetings - The Key Steps To Getting It Right
We all complain about meetings which are a waste of... Read More
I Cant Use This Approach Unless My Boss Does - Power, Accountability, and Consequences
People who work with us often struggle with this dilemma:... Read More
Help Your Employees Prepare for a Performance Appraisal
PREPARING EMPLOYEES FOR THE PERFORMANCE APPRAISAL INTERVIEWS: Remind employees to... Read More
Working with Hearing Impaired Employees - Giving Them a Fair Go
Hearing impaired people often encounter difficulty at work because their... Read More
Data Delivers Credibility
Over the past couple of days I've been setting up... Read More
Once Upon a Conflict
Once upon a time there lived an innocent, hardworking manager.... Read More
Hiring Your First Business Personal Assistant: Some Guidelines for Successful Hiring
Hiring the first personal business assistant is an exciting time... Read More
I Am Not A Number - Why Too Many Change Projects Fail
Many of you will recognise this quote from the 1960s... Read More
You Cant Not Communicate
Most of us would like to be better communicators. As... Read More
Downsizing in Organisations - The Real Truth
I've met and worked with many people in all sectors... Read More
One Crazy Cookie
In order to survive, you have to be happier than... Read More
Juggling Demands in an Organization
JUGGLING DEMANDS: All leaders constantly juggle a multifarious array of... Read More
Tales from the Corporate Frontlines: A New Managers Tale
This article relates to the Manager/Supervisor competency, commonly evaluated in... Read More
Einstein - Definition of Insanity
Insanity in the Sign & Graphics IndustryEinstein's DefinitionAlbert Einstein once... Read More
Designing Your Healthy Administration - A Management Overview
Management or Leadership?Simply stated, management ensures that things get done,... Read More
Let the Professionals Help You Out - Outsource
As your website grows in terms of attracting more footfalls,... Read More
Document management : A dream of paperless office
What is document management: When we think about "Document Management"... Read More
Make Them GLAD Youre Their Boss
Criticism has the power to do good when there is... Read More
Do You Really Care What People Think?
You had better care! Because what people think usually leads... Read More
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