Time Management and Team Development - The Yes and No of It
Sometimes.In fact making some small changes to the circumstances when we use these two little words, can make all the difference. And it takes practice.Saying 'Yes' More......brings help when we are offered it. How often have you turned down support, because it felt easier to say 'No thanks. I'm fine'?... Read More
Important Communication Tips For Managers
The following tips will help you communicate more effectively with your employees:1. Let employees know that having feelings is okay. Feelings are facts and need to be dealt with.2. Praise in public, criticize in private. Nothing improves a person's behavior better than well-timed, sincere, and justified praise. Nothing builds resentment... Read More
Is Your Business A Dysfunctional Family?
The other day I brought my mother into an appliance store to purchase a television. By the time we left with her new television, she was completely disgusted. Unlike most of us, she comes from an older generation that actually expects salespeople and store employees to think of customers as... Read More
Tales From the Corporate Frontlines: Diversity in the Workplace: Ethnic Considerations
This article relates to the Diversity in the Workplace Competency, commonly evaluated in employee satisfaction surveys. This competency explores whether your organization provides understanding and supports interaction among diverse population groups while respecting individuals' personal values and ideas. Research shows that by fostering a climate where equity and mutual respect... Read More
Service Level Agreement (SLA) Boot Camp
Service Level Agreements, or "SLA's" are tricky but useful mechanisms for managing the risk of an on-going relationship with IT service providers. Unfortunately, most SLA's that show up in service contracts as worthless, cosmetic paper additions. SLA's can be extremely powerful tools to help you and your service provider get... Read More
Why Do Managers Create Low Morale? Or Does My Bum Look Big In This?
Why do managers create low morale as a product of their management and what can we do about it?The answer to the initial question is easy.We all know what managers do to the workforce that causes the workforce to feel the way they do about their jobs.The managers never listen... Read More
Before You Head Off, Make Sure You Know Where You Are Going - The Importance of Clear Objectives.
The title of this article sounds like simple advice, but so often we undertake activities and projects without really understanding how they are going to help us to achieve our aims. I have outlined below some of the causes of this cavalier (and costly) approach to business improvement along with... Read More
Meetings and Road Trips
Managing a meeting is like setting off on a long car trip with friends or family. You need to plan your route, pay attention to the rules of the road, consider what will keep your passengers engaged and occupied, and always remember you have to get back home at the... Read More
Where Businesses Fall Short
1. No vision. Successful businesses have a clear vision or picture of their business purpose and mission. Your vision serves as a roadmap to help you see where you are today in relationship to where you want to be tomorrow. Your business plan serves as the mechanism that will help... Read More
Show Me the Money!
Are you ready to raise money for your startup?Leslie Mitts, Managing Practice Leader at the Wharton SBDC and Lead Advisor for the Wharton Venture Initiation Program, tells us that most entrepreneurs coming through her programs are focused on raising capital, even though there are higher priorities in many of their... Read More
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Close the Performance Gap
One of the most difficult and emotionally draining situations you... Read More
Is A Bad Attitude Permanent
Today there is great weight put on a person's attitude.... Read More
Performance Expectations - 5 Tips and 5 Questions
People want to understand their role - they want to... Read More
First Things First -- Process BEFORE Technology
Here's a brief story I encountered while leaving Newark International... Read More
Does My Bum Look Big in This?
If a good manager asks his workforce for their opinion... Read More
What Every Manager Should Know About How to Enhance the Motivational Climate of the Workplace
It has been well documented that employees' productivity and job... Read More
Know the Source of Business
One of the first questions we ask a prospect or... Read More
Why I always Keep my Promises
Integrity is very important to me, and I try hard... Read More
Jewelry Use by Employees
Many companies have dress codes, which include jewelry. Some companies... Read More
Selecting A Collection Agency
If you run a business, you are sure to have... Read More
Meetings: Don?t Just Show Up, Stand Out and Shine
Meetings, whether they're regularly scheduled routines in your company or... Read More
10 Fool Proof Ways To Intensify Your Profits
1. Create benefit intensifiers for your list of ad copy... Read More
Want to Manage Your Time? Get Real!
You know the drill - the ridiculous deadlines, the relentless... Read More
Knowledge Management - Lessons Learned and How To Identify Them
Many organisations use the term "lessons learned" to describe the... Read More
Take Your Firm to the Next Level
So you did such a good job in 2003 at... Read More
Creativity and Innovation Management ? Personality Testing
Whilst tests measuring the creative or innovative personality exist, there... Read More
10 Steps When You Need Help in Your Business
If you think ahead and plan, many nightmare panic and... Read More
Commercial Collections Billing Practices Advice
Swiftness is the key to collecting past due commercial accounts... Read More
Four Ways To Make the Case For Outsourcing
How do you convert outsourcing leads into clients? You may... Read More
MANAGING CRISIS; when you?re too good at it
When you are acclaimed for excellence during times of crisis... Read More
Ten Top Ways for Managers to Motivate Their People
So to help start the ball rolling, here are ten... Read More
Four Corners of a Triangle: Why Organizations Succeed or Fail
When we want to hire people for a corporation or... Read More
What Cross-cultural Training Can Do for You
International business is more complex than ever before. Success in... Read More
Data Delivers Credibility
Over the past couple of days I've been setting up... Read More
Sarbanes Oxley 404 Compliance - How Nov. 15, 2004 Deadline Affects You
Fast Relief for Sarbanes Oxley Section 404 ComplianceSection 404 of... Read More
Turning a Negative Employee Into a Positive Asset
Several years ago, I took over the supervision of a... Read More
Balance Your Managerial Life
We have only one life, but we live in three... Read More
Examining the Relationship Between Employee Satisfaction and Customer Satisfaction
Researchers have undertaken numerous studies to look at the connection... Read More
Doing More With Less
This is a bottom-line environment.Decreasing the downtime of revenue producing... Read More
Creativity and Innovation - Large Firms Versus Small Firms
There is a pervasive assumption that small firms are more... Read More
HRM: Contributing to Well-being or Ill-being at Work?
If you were to take the people out of an... Read More
More Computer Consulting 101 Hiring Tips (Part 2 of 2)
Does your company need to retain the services of a... Read More
Take the Easy Route - Delegate
It was 2.30 am. It was cold and dark and... Read More
HRM: Contributing to Well-being or Ill-being at Work?
If you were to take the people out of an... Read More
7 Tips for Growing Your Business You Do Not Want to Ignore: Business Strategies To Easily Implement
Growing companies must always be ready for the next challenge.... Read More
Benefits of Virtual Assistance
A virtual assistant is an individual who provides business services... Read More
Creating A Vision ? Bringing Your Dreams Into Reality
Do you have some goals you want to achieve or... Read More
Bringing Ideas to Life: Seven Principles for Pulling Together
You're so excited you're practically bouncing off the walls. This... Read More
Leading Meetings: The Top Three Challenges
What do people really find challenging about leading meetings? Here... Read More
Workplace Violence - People are Dying Going to Work
Workplace violence has become a tragic reality today. From minor... Read More
Don?t Get Down ? Manage Up!
"Experience is not what happens to a man; it is... Read More
Warning! Meeting In Progress; May Be Hazardous To Your Career
There ought to be a sign posted on every closed... Read More
Employee Motivation: It?s More Than A Paycheck
Managers often ask, usually with exasperation, "How can I keep... Read More
Inspirational Power ( Part 1 )
The Fundamentals of Strategic Marketing, Some Key Traits for Greater... Read More
Managers Who Spend PR $$ Wisely
If you are a department, division or subsidiary manager, your... Read More
Industry Analysis Section of Your business plan
Writing a Business Plan for your next entrepreneurial endeavor is... Read More
Why Your Business Needs an E-Mail Policy
Why is it imperative to have a company E-Mail Policy?... Read More
What to Ask When You?re Invited to a Meeting
1) Where is the agenda? A meeting without an agenda... Read More
Catch Your Staff Doing Something Right
A long time ago, I learned something about being a... Read More
Presenteeism: The Hidden Costs of Business
(prez.un.TEE.iz.um) nPresenteeism, a relatively unknown concept, is the complement of... Read More
The Seven Cs: Partnership Danger Signs - Conflict Becoming the Norm ? Part 1
A series of articles exploring the seven critical areas that... Read More
From Boring to Interesting - Making Training Effective
Being a good trainer requires experience and skill. Experience comes... Read More
The New Five Truths of Employee Motivation
Motivation is a term that is so widely used, yet... Read More
Selecting Top Talent: Improve Your Batting Average
I recently gave a presentation to a group of business... Read More
How to do SWOT Analysis for your Business
SWOT analysis is needed for all business to understand how... Read More
Partnering for Performance
"The difference between a boss and a leader: a boss... Read More
I Said Pareto Chart? Not Potato Chart!
Does this sound familiar? You were hired for the new... Read More
Tales from the Corporate Frontlines: Adapting Human Resource Functions
This article relates to the human resource functions competency, commonly... Read More
Is Busyness Affecting Your Business?
I'm too busy; I'd love to but I'm very busy;... Read More
5 Tips For Creating Great Jobs
1) Create A Powerful "Mission Statement"-When your business mission is... Read More
Leadership: Stoking The Success Train
Everyone wants to succeed yet everyone has a different perception... Read More
Million Dollar Support System For You and For Your Business
Whether you are a consultant, coach, business owner, doctor, professional,... Read More
Management Training: Are You Satisfied With The Results?
If you're not satfied with the results of your management... Read More
Creativity and Innovation Management: The Creative State
Creativity can be defined as problem identification and idea generation... Read More
Creativity and Innovation Management: The Value Of Due Diligence
Creativity can be defined as problem identification and idea generation... Read More
The Ivory Tower Syndrome
"His cardinal mistake is that he isolates himself, and allows... Read More
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