10 Ways New Managers Become Great Leaders

"It is a terrible thing to look over your shoulder when you are trying to lead and find no one there." - Franklin D. Roosevelt Persons accepting promotion from individual contributor to leader often do not realize the extent of the change. All too often they assume that they... Read More

Making Assumptions - A Critical Communication Mistake In Business And In Your Personal Life!

We draw conclusions about people through observation, their behavior, past experiences, other people's comments, etc. We assume who people are, what they think/need/want with such speed we fail to recognize how our own viewpoint colors the way we connect with and relate to people and situations. We even hold assumptions... Read More

The Rise of Corporate Chair Massages

Employers have rapidly begun to understand the importance of stress relief in the workplace. Stress free employees have a higher retention rate and higher rates of productivity. It is no wonder, given these facts, that many corporations have been encouraging chair massages in the workplace.Corporate chair massages involve the visit... Read More

Small Business Outsourcing: An Introduction

Outsourcing is the delegation of a business process to an external service provider. The service provider will then be responsible for the day-to-day running and maintenance of the delegated process.Before outsourcing an IT function, look at your firm's own goals and culture. Price might be a key consideration, but a... Read More

The Three-category Approach to Performance Management: Effort, Ability, or Environment

Performance Management is the act of managing personal or organizational performance. What can complicate this process are all the factors that can arise where a textbook process meets the situations and people that exist in your world. As an effective director, manager, or supervisor it is your job to ensure... Read More

Running Successful Meetings - The Key Steps To Getting It Right

We all complain about meetings which are a waste of our time and the truth of the matter is that so many are exactly that. We've also seen the "corridor" meeting that takes place afterwards where it seems the real decisions are taken, or the agreed decisions are overturned.You'll get... Read More

Paretos Law- Your Formula For Success

A 'dirt-world' retail business I used to manage had a large turnover, a very high profit, and less than 100 lines. Early in 2001, I was contracted to manage another business. This one carried over 800 different lines, yet had a turnover of only about a sixth of the other... Read More

Choices in Appointing International Managers

Globalization is requiring companies to make important choices about how to deploy international managers. The costs of making the wrong choice are heavy both economically and in the emotional and physical toll it can take on employees and the impact it can have on the overseas branch.Traditionally companies have required... Read More

Does My Bum Look Big in This?

If a good manager asks his workforce for their opinion of him he will receive their expressions of approval and be satisfied that he is doing a good job.If a bad manager asks his workforce for their opinion then he too will receive their expressions of approval because as we... Read More

Hire People For What They Do Best

I recently flew from Seattle to Atlanta, I realized, just as we began our taxi, that it takes hundreds of support personnel to maintain a flight. I saw the woman at the check-in desk, security, pilots, luggage handlers, flight crews, air controllers, and the various staff physically on the tarmac... Read More

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Managing Performance: Don?t Let Slackers Bring Down Your ?A? Players

As a manager, it is your job to ensure that... Read More

Time Management Tips for Managers

Late last year I was presenting a workshop for the... Read More

Running Successful Meetings - The Key Steps To Getting It Right

We all complain about meetings which are a waste of... Read More

Innovation Management ? The Need For Knowledge Managers

Creativity can be defined as problem identification and idea generation... Read More

The Seven Cs: Partnership Danger Signs - Conflict Becoming the Norm ? Part 1

A series of articles exploring the seven critical areas that... Read More

Human Resources: The Misidentified Subject

Interest in the field of human resources has exploded in... Read More

Effective Email Communication

Email, when used properly, can generate additional direct sales and... Read More

Must Project Managers Be Technically Savvy?

"Must Project Managers be technically savvy?" This topic always seems... Read More

Déjà Vu MCI to Qwest International Inc: Can this Corporate Marriage Survive?

Current Situation:As of this writing, the MCI Board of Governors... Read More

Your Biggest Problem in Business? Work Ethic

US Work Ethic Issues and Lack of serviceWell many... Read More

Dividing The Loot

It is when the going gets better, that the going... Read More

Creativity and Innovation Management :- Thought Leadership

Leadership is only sustainable when leaders consistently come up with... Read More

Magnificent Meetings - 5 Tips for Success

Your impact at meetings will determine in a big way... Read More

Knowledge Management: More Than Just Know-how!

People sometimes interchange the terms "know-how" and "knowledge", but there's... Read More

Designing Your Healthy Administration - A Management Overview

Management or Leadership?Simply stated, management ensures that things get done,... Read More

Improve Operations by Restructuring

Transitioning from Vertical Hierarchies to Decentralized / Flatter OrganizationsThe need... Read More

Never Punish Yourself or Others for Failures

If you want to find success in various ramifications, be... Read More

Managing Creativity - An Oxymoron! Not

Interrogated on a beach in Barbados by friends insistent that... Read More

Customer Focus - Just 5 SimpleThings You Need to Think About

You can boil down the difference between successful businesses and... Read More

Einstein - Definition of Insanity

Insanity in the Sign & Graphics IndustryEinstein's DefinitionAlbert Einstein once... Read More

Pricing Strategy for Retail Flower Shops

When you create your profit and loss statement to assess... Read More

CEO: The Key To Fix ingThe Marketing/Sales Collaboration Problem

We all know that achieving better alignment, synergy and cooperation... Read More

The Seven Cs: Partnership Danger Signs - The 5th C: Control Issues

A series of articles exploring the seven critical areas that... Read More

How to Meet Quality Standards with ISO 9001

In today's hectic business environment, it is vital that we... Read More

The Supervisors 14 Essential Truths For Communicating With Direct Reports

One amazing, but sadly true, fact of today's advances in... Read More

Recycling, Reverse Logistics and?..Candy

The candy box is a container for all your favourite... Read More

Allowing Employees Responsibility

Merely assigning a task with detailed instructions is not effective... Read More

10 Ways To Work Through A Business Slowdown

In running any kind of business, it's inevitable that sometimes... Read More

Having Your Phil

February 2nd, at approximately 7:30 a.m. local time on Gobbler's... Read More

Problem-Solving Success Tip: Test Your Assumptions About Everything

Test your assumptions about everything.Assumptions have a way of creeping... Read More

How To Decrease Downtime and Increase Productivity

All maintenance activities of the workforce must be documented, this... Read More

Faith is the LIFE-blood of Your ACTIONS before the Benefit -

Nothing has changed. Your ancestors lived by faith. Some planted... Read More

Delegating Responsibility

Too many managers waste both time and energy performing tasks... Read More