In 1987 I sold my business, South Mountain Company, to my employees (and myself). My sole proprietorship became an employee-owned cooperative corporation. It was a hinge point in the history of the company. Ownership has become available to all employees, enabling people to own and guide their workplace. The responsibility,... Read More
I often hear leaders from all types of organizations ask questions about hiring the right person. Their questions usually sound like these:? What if their resume looks great but they have a bad attitude?? What if they put on a good act and then don't work hard?? How can I... Read More
This article relates to the Work/Life Balance competency, which investigates how your staff feels with regard to the balance between work and personal life. It explores issues such as priority of family and hours on the job, also covered in this competency. Organizations that enjoy a high satisfaction level in... Read More
Following on from the last edition of The Organised Times where we spoke about developing the people in your business, this week we're focussing on the importance of the continual development of your managers.Leadership comes from the top down. Poor management skills is the cause of most employee dissatisfaction and... Read More
Imagine that you're a sports coach and you need a new player on the team. Would you walk up to someone in the street and say - "I want you to come and play for my team. I'll train you to become the best player in the country." Sounds a... Read More
This article relates to the Training competency, commonly evaluated in employee surveys. It comments on the value of training to both the company and its workforce. The Training competency investigates how your employees perceive the available training opportunities and quality of training. Growing an organization's internal knowledge base is crucial... Read More
Many people believe that they conduct effective meetings, when all they really do is host a party. Or worse, they deliver a monologue. In either case, their meetings produce little.Here's how to hold an effective staff meeting.1) In general. Keep them short. Most staff meetings should last less than an... Read More
FEAR! To what extent does fear rule your life? How is fear controlling or motivating you? Bring up the topic and watch people react. Our lives incorporate so many beliefs about fear- reinforced by what we tell ourselves and what we hear from others. Is it any wonder that finding... Read More
How do you, or would you, communicate in a chaotic environment?That question was put to me by a reader who works in big, frantically-paced telecommunications company. Many projects operate at the same time, and many connections exist among the project teams.In this environment, teams work independently, but at the same... Read More
E-mail, voicemail, "got a minute?" interruptions, multiple projects and competing priorities. Whether it is in work or in life, we all understand the importance of "seeing the forest for the trees." But with so many "trees" competing for your attention, it's tough to find the forest, never mind... Read More
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Human beings and the way they interact are extraordinarily Complex.... Read More
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TO: All Parents [and Employers and Managers]From: Your Child and/or... Read More
In my book "You're In Charge?What Now?" I use a... Read More
In these days of takeovers and mergers, of downsizings and... Read More
What IS assertive communication? Assertive communication is the... Read More
A series of articles exploring the seven critical areas that... Read More
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Here's a productivity tip that will save you a lot... Read More
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Bad hiring decisions cost organizations, both in dollars and lost... Read More
If past behavior is the best way to determine future... Read More
It has been well documented that employees' productivity and job... Read More
Merely assigning a task with detailed instructions is not effective... Read More
Modern business faces complex problems; management often calls upon highly-specialized... Read More
'I heard it on the grapevine' the old song goes.... Read More
A man drives down the highway each day on his... Read More
IntroductionThe aim of this document is to provide advice and... Read More
Many retailers do not have good internal controls in place... Read More
Surveys of executives reveal that many companies fall short of... Read More
You probably know this already, but there are generally held... Read More
"Jack" (not his real name) is a vice president of... Read More
'Goodwill' is regarded as an intangible asset in a business.... Read More
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In running any kind of business, it's inevitable that sometimes... Read More
Here's a brief story I encountered while leaving Newark International... Read More
COMPANY/ORGANIZATIONA South Florida hospital. The CEO of the hospital saw... Read More
This article relates to the Ethics in the Workplace competency,... Read More
Every small to mid-sized business owner would love to know... Read More
I was talking with first-line supervisors in a utility company... Read More
Here is a true story. My dentist did a "clinical"... Read More
As a result of consolidation of operations and significantly increased... Read More
Attitudes are more important than facts. Dr. Karl Menninger... Read More
An individual's ability to forge effective relationships across cultures is... Read More
Maybe it's the season or just a more buoyant job... Read More
Do you find yourself easily becoming bored or tired at... Read More
There seems to be an assumption that change is a... Read More
Having an agenda template that works well for you, week... Read More
INTRODUCTIONThe typical approach executive teams use to cascade, or roll... Read More
When you first take over a department, expectations are usually... Read More
1. No vision. Successful businesses have a clear vision or... Read More
Remember Papa John's commercial on TV with the slogan "Better... Read More
Have you been in this situation? One of your top... Read More
Using all of your senses, to help you test how... Read More
Creativity can be defined as problem identification and idea generation... Read More
Creativity can be defined as problem identification and idea generation... Read More
People in leading positions are often in a dilemma: on... Read More
Rejection hurts. No one likes to give it or to... Read More
Imagine the following scenario - you pay a visit to... Read More
During a recent seminar I gave located in the suburbs... Read More
Leadership is lifting a person's vision to higher sights, the... Read More
Whether you choose to do your own books and accounting... Read More
Are you planning your business or are you... Read More
There is no sure fire route to commercial success, but... Read More
Because of my work as a consultant, trainer and coach... Read More
Creativity can be defined as problem identification and idea generation... Read More
This article relates to the Human Resource Functions competency, commonly... Read More
How would you handle communication if your business or practice... Read More
Business Management |