Another fallacy ingrained in the minds of most marketing managers is the belief that the better product will win the marketing battle.Behind the thinking of many marketing managers is the thought that "truth will out."In other words, if you have the "facts" on your side, it's only necessary to find... Read More
The reason jobs are often not done right and employees are fired is because of lack of skill. Right? Wrong! Poor communication and ineffective human relations are the major causes. Remember: Communication is a "meeting of meanings." It's getting through to the other person what you mean in a way... Read More
My mechanic has me trained. When I take my car in for an oil change, he places a sticker in the upper left hand corner of my windshield to remind me what date and mileage I should have my next maintenance completed. But every once in a while, he forgets... Read More
In 1987 I sold my business, South Mountain Company, to my employees (and myself). My sole proprietorship became an employee-owned cooperative corporation. It was a hinge point in the history of the company. Ownership has become available to all employees, enabling people to own and guide their workplace. The responsibility,... Read More
The ability to solve complicated problems quickly is more important than ever in today's tough economy.From the time we're little kids, we're taught to solve problems by trial and error. That's fine if the problem is as simple as a burned out light bulb. When the problem is a muddle... Read More
Did you know there are 5 types of communication that lead to conflict? Let's look at them... Definition of 'Conflict' It helps if we first define what we mean by 'conflict' Conflict is an expressed struggle between at least two parties, both of whom perceive interference... Read More
How do you get everyone on board the change train that is gaining speed and heading out of the station? How do you get your people to, not only go through the motions, but also actually "buy into" the changes that are necessary? People's resistance to change is not entirely... Read More
The world has always been mixed with the rich, the poor and the middle ground. Should we assume that if you make more and more money, that you are more and more successful? Perhaps not.....looking at ourselves and life that way just keeps us trapped in our animal/primate... Read More
If one does not understand a person, one tends to regard him as a fool. Carl Jung Sadly, public discourse today seems to have degenerated into warring parties spitting epithets at one another. With little inclination to see the other's point of view, the parties are reduced to name calling,... Read More
Creativity and Innovation is essential for competitive advantage, yet the role of Creativity and Innovation Manager is often not viewed as essential. Organizations without such a role will simply not perform as competitively as their rivals.People within and outside of an organization see problems all the time, but rarely are... Read More
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Creativity can be defined as problem identification and idea generation... Read More
I hear many complaints daily about the "unfairness" of politics... Read More
As a recent employee to your job, you are becoming... Read More
When we want to hire people for a corporation or... Read More
Many kinds of interferences or disturbances can confuse a message.... Read More
When I was first initiated into Corporate America, I had... Read More
The use of cultural awareness training has increased rapidly in... Read More
What really amazes me, with all the personal and professional... Read More
Budgets! There I've said it. For some the most hated... Read More
I heard this back a few years ago. The boss... Read More
How we feel is really more important than what we... Read More
Succession Planning provides many valuable assets to your business. Yet... Read More
There is every chance that elements of this article may... Read More
Part Two of Creating Well-Defined Processes SeriesNext Week: ImplementationLast week,... Read More
It seems incongruous that good idea generation can be a... Read More
When the stock market crashed in 1929, there were a... Read More
Does being managed by others smack more of "Survivor" than... Read More
About a year ago, I had an opportunity to have... Read More
The annual performance review.Stating this phrase guarantees some reaction for... Read More
So, you survived the downsizing. Your company did something that... Read More
"I'm in an abusive relationship," sighed Andrew. "My bookkeeper annoys... Read More
Creativity can be defined as problem identification and idea generation... Read More
Ever feel that all the lawyers in thh Country need... Read More
There is a growing movement in the spiritual... Read More
There are some very simple guides for delegation.Most people delegate... Read More
Mary Poppins describes a style of management which has for... Read More
For many companies, procuring the right packaging, such as Poly... Read More
In 1987 I sold my business, South Mountain Company, to... Read More
Most of us have found ourselves working on a team... Read More
Shaky FoundationsWhilst over 60% of businesses will be looking to... Read More
According to a Gallup Poll, 80 percent of employees said... Read More
Yet there is a place for those external 'raft-build's', 'away... Read More
For example, in a small, two-person company, there is often... Read More
Do you know how many customers you have that are... Read More
"It is not the strongest species that survives, nor the... Read More
Seduced by the publicity surrounding the impact of Lean on... Read More
The Comfort Zone I... Read More
Whether you run your own business or manage a team,... Read More
Picture the scene. Anthony pops down to the guardhouse, partly... Read More
Creativity can be defined as problem identification and idea generation... Read More
At first blush, it would appear there is no shortage... Read More
If there is someone nearby as you read this look... Read More
This article relates to the Training competency, commonly evaluated in... Read More
Creativity can be defined as problem identification and idea generation... Read More
There's a great little article ('Business Lifeforms') on... Read More
Much of the literature and advice on implementing business change... Read More
People sometimes interchange the terms "know-how" and "knowledge", but there's... Read More
Management guru Tom Peters says white collar workers and managers... Read More
The point of a quality improvement program should not only... Read More
Are your people consistently following your procedures? Each year, organizations... Read More
Have you ever hired the wrong person? If so, perhaps... Read More
Swiftness is the key to collecting past due commercial accounts... Read More
You're on your organization's diversity committee. You have the best... Read More
This article relates to the Work/Life Balance competency, which investigates... Read More
Envision the scenario: You've just been asked at the last... Read More
Speak of operations assessment, and we'll hear its significant value.... Read More
Solving a big problem is a project: you're far more... Read More
We all spend time on planning vacations. If it's not... Read More
Researchers have undertaken numerous studies to look at the connection... Read More
Is building your own inventory management solution really your best... Read More
Answer: Starting one.Most of us realize that there is probably... Read More
One of the most important of all motivators at work... Read More
You need to secure money for your project. You visit... Read More
What is document management: When we think about "Document Management"... Read More
I suspect all of you out there have someone that... Read More
I bet you can't tell me how leadership training and... Read More
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