Managing Employees Is A Little Like Herding Cats
Q: I started my small business about a year ago and it's grown steadily. I like having my own business, but I'm having a tough time managing people. I have 5 employees now and it seems like I spend half my time making sure they are doing what they're supposed... Read More
Is Your Employee Newsletter Management Propaganda?
It should not be. If it is an effective newsletter, it will serve the needs of readers (employees) as much as it serves the needs of the publisher (management).Let me explain how to ensure it serves employees as well as management, by reviewing four key points I make in A... Read More
Telephone Techniques: Boost Your Productivity With Effective Phoning
One of the things that most impacts people's productivity is not being able to focus on completing one task at a time ? we are so overloaded with tasks and interruptions that it requires great discipline to avoid spending the entire day responding to other people's agendas. Telephone calls, both... Read More
Measuring Creativity, DIY style
Creativity measurement is often required in order to benchmark existing competencies, monitor improvement, increase output and generally provide tangible and useable processes and structures for clients.Individuals can measure their own creativity, the creativity levels of their group, department or organisation.However, a fundamental lack of understanding of creativity and innovation seems... Read More
Business & Family Safety and Health Rating
For good reason, practically every endeavor in life is rated. I've seen ratings on who or what's #1 in business, industry, NFL, NBA, MLB, person of the century, athlete of the century, technology, restaurants, university, neighborhoods, travel destination, best looking, best movie, best book, etc. It doesn't stop. In fact,... Read More
The Red Phone - Management Consulting in 30 Seconds or Less
Modern business faces complex problems; management often calls upon highly-specialized consultants to help them address these difficult problems. If you're ever called to help identify these most pressing issues, one of the easiest and quickest ways to start is to talk about the "Red Phone".You know which phone I'm talking... Read More
Dont Wait for Tax Time to Look at the Bottom Line
A curious thing happens to entrepreneurs in the spring of every year. They wake up one day and realize they had better figure out how much money they made last year so they can pay their taxes. But wait, shouldn't a business owner already KNOW how much money he or... Read More
Quality Staffing: Stop Placing the Wrong People in the Wrong Jobs
You can possibly teach a turkey to climb a tree ? but it is a lot easier to hire a squirrel. Quality staffing means selecting the right people with the right skills for the right jobs and at the right time. A good hire can take the weight of the... Read More
Indecent Proposal in the Workplace ? An Overview of Workplace Harassment & Employer Liability
An allegation of harassment in the workplace is a growing phenomenon facing companies across the U.S. The following is an article derived from a 2003 seminar I attended at the National Business Aviation Association {NBAA} Convention in Orlando, FL. The full name of the seminar was ? Indecent Proposal in... Read More
10 Ways New Managers Become Great Leaders
"It is a terrible thing to look over your shoulder when you are trying to lead and find no one there." - Franklin D. Roosevelt Persons accepting promotion from individual contributor to leader often do not realize the extent of the change. All too often they assume that they... Read More
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Year 2010: Permanent Employees No Longer Required
Jack Welch joined a conference that was held in Duke... Read More
Assertive Communication - 6 Tips For Effective Use
What IS assertive communication? Assertive communication is the... Read More
Innovation Management ? Innovation or Profit?
Creativity can be defined as problem identification and idea generation... Read More
Increasing Employee Retention Through Employee Engagement
You've seen it happen many times. An organization that provides... Read More
The Survey Feedback Process for Organizational Development and Change
THE PURPOSE OF SURVEY FEEDBACK:In globally competitive environments, organizations are... Read More
6 Steps to Effective Communication
Effective leaders are known for being excellent communicators. Here's what... Read More
The Myth Of Relationship Selling Revealed At Last
The second you quit being the 'best deal' for your... Read More
How Businesses Can Stop Wallowing in Bad Debt and Prevent It in the Future
"Become the Squeaky Wheel", a new book just published, explains... Read More
Managing Creativity
Creativity Starts Here!The ability of an organisation to create new... Read More
Performance Appraisals: Nightmares or Sweet Dreams
Some managers think of performance appraisal meetings and recollections of... Read More
Create Your Methodology Based on a Standard Framework - Part One
OK. So you have decided that your organization has to... Read More
Five Defining Characteristics of Great CEOs
1. Personal insight. Great CEOs are great leaders. They know... Read More
How Managers Can Turn Failures Into Successes
Although there are real, external reasons for managerial difficulty ?... Read More
Service Level Agreement (SLA) Boot Camp
Service Level Agreements, or "SLA's" are tricky but useful mechanisms... Read More
Dont Wait for Tax Time to Look at the Bottom Line
A curious thing happens to entrepreneurs in the spring of... Read More
Quality Improvement is Free
The point of a quality improvement program should not only... Read More
You Cant Not Communicate
Most of us would like to be better communicators. As... Read More
Effective Meetings: Why Most Meetings are a Waste of Time
Whether your company holds one meeting a week or dozens... Read More
How Bad Communication Can Hold You Back and How to Break Free of It
The reason jobs are often not done right and employees... Read More
Dialogue: the Four Dialogic Principles For Successful Communication
"But you don't understand!" exclaimed the manager, "this new initiative... Read More
Innovation Management ? what are the practical impediments?
Creativity can be defined as problem identification and idea generation... Read More
Avoiding The Sheep Dip
It is a sad fact that many employees are still... Read More
Lessons From Innovative Companies
What do the companies 3M, Polaroid, and Walt Disney have... Read More
Business Relationship Germs
In management seminars I often compare debt to an infection.... Read More
Can Your Corporate Policy Pass the Monkeys, Bananas, and Water-spray Experiment?
Five monkeys were placed in a cage. A banana was... Read More
5 Questions Great Managers Ask (and they arent hard!)
However hard we try, we seem to make life more... Read More
Recruitment - Pick People Who Think
Old style management doesn't encourage personal mind control, employees aren't... Read More
The Fairness of Office Politics... Integrity and Political Motivation!
I hear many complaints daily about the "unfairness" of politics... Read More
Leadership in Troubled Times
Leadership in Troubled Times The... Read More
Project Heroes
Project heroes. We've all heard of them. Some of us... Read More
Getting to Consensus
The need to get people in an organization to pull... Read More
Lawyers With 2 Hands And Everything Else
I heard this back a few years ago. The boss... Read More
Document management : A dream of paperless office
What is document management: When we think about "Document Management"... Read More
The Power in Praising People
One of the keys to success is to have successful... Read More
Why Do Managers Create Low Morale? Or Does My Bum Look Big In This?
Why do managers create low morale as a product of... Read More
Basic Management Skills
Recent studies have shown that industrial supervisors are working at... Read More
Seeking Help
Where does the time go? Billable time. As a consultant,... Read More
Avoid These Seven Deadly Dangers Of Outsourcing
Here are seven dangers of outsourcing your software development. They... Read More
Your Biggest Problem in Business? Work Ethic
US Work Ethic Issues and Lack of serviceWell many... Read More
Bolster Credibility with Investors--Avoid These Phrases in Your Business Plan
Remember Papa John's commercial on TV with the slogan "Better... Read More
Are Your Marketing Pieces Up to Date?
The other day someone asked me for one of my... Read More
Innovation Management ? The Need For Knowledge Managers
Creativity can be defined as problem identification and idea generation... Read More
Are You Ready to Sell Your Business
Make Sure You Understand Your Motivation for SellingAre you thinking... Read More
The Professor Makes A Minus Power Move
If you think the power move has costs, consider the... Read More
Never Punish Yourself or Others for Failures
If you want to find success in various ramifications, be... Read More
Sending Documents Through Email? Dont Get Burned by Metadata!
During a recent seminar I gave located in the suburbs... Read More
Innovation Management ? some ideas are better than others
Creativity can be defined as problem identification and idea generation... Read More
The Dog That Didnt Bark
A few weeks ago, after consultations with others in an... Read More
Leaning Toward Change
Seduced by the publicity surrounding the impact of Lean on... Read More
Loyalty, Motivation And Work-Life Balance
Managers who aren't loyal to their people can't expect loyalty... Read More
What We Have Here Is A Failure To Communicate
Today's successful organizations are the ones which carry on open... Read More
A Facilitators Guide to Running a Stakeholder Analysis Workshop
This facilitator's guide to running a stakeholder analysis workshop is... Read More
Tales from the Corporate Frontlines: Training is in the Eye of the Beholder
This article relates to the Training competency, commonly evaluated in... Read More
Change or Die! To Change Your Organization, Hire a Business Coach
It is a common business axiom ? change or die.... Read More
Sweet Parting Of Ways
Why settle for bad feelings when your employee leaves the... Read More
Creative People, Innovative People
The title implies that some people are and others not.This... Read More
10 Fool Proof Ways To Intensify Your Profits
1. Create benefit intensifiers for your list of ad copy... Read More
How Managers Can Help Retain Their Best Employees
A major problem for employers today is attracting the best... Read More
What Consultants Want You to Know (But You Never Ask)
I've been both a CEO and a consultant, so I've... Read More
How to Enhance Quality in Your Business
Every business must strive to provide quality products and services... Read More
Setting Direction Within an Organization
FINDING DIRECTION: An organization can't succeed without direction. Direction means... Read More
Budgets that Damage - The Downsides of Making the Numbers
In my organisational career, I had budgets from the age... Read More
How to Fire an Employee
One of the most difficult tasks you will face as... Read More
Are You At The Mercy Of Computer Geeks?
Many business owners are sabotaging their business without even realizing... Read More
Creative and Innovative Culture, Change Management ? Three Easy Tests
Creativity can be defined as problem identification and idea generation... Read More
How Bad Communication Can Hold You Back and How to Break Free of It
The reason jobs are often not done right and employees... Read More
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