Meetings and Road Trips
Managing a meeting is like setting off on a long car trip with friends or family. You need to plan your route, pay attention to the rules of the road, consider what will keep your passengers engaged and occupied, and always remember you have to get back home at the... Read More
The Dog That Didnt Bark
A few weeks ago, after consultations with others in an association I represent, I made a partnership pitch to another organization with similar interests. If the idea comes to fruition, it will radically change our organization.So, you can imagine my impatience when I didn't hear back from the person to... Read More
Corporate Governance for Business Owners
It is clear that good Corporate Governance is in the best interests of shareholders of public companies, but how can it benefit shareholders of private companies and other business owners?Will a good system of corporate governance increase the bottom line?One of the elements of a good system of corporate governance... Read More
Productive Meetings: How to Make Your Meetings More Productive
There's one simple secret to effective meetings: set an agenda and stick to it. The agenda drives the content and outcomes of the meeting and, where appropriate, should reflect the needs of all attendees so everyone has a buy-in and an interest in the outcomes. Follow these simple steps for... Read More
Why Businesses Fail - And What You Can Do About It!
Have you unintentionally set your business up for failure?No one sets out to fail! Most business owners read all the statistics (maybe more than once) before they open their doors. Many know the reasons why businesses fail. But some businesses operate under this paradigm: "failure can never happen to me... Read More
What Your Employees Want You to Know (But You Might Be Afraid to Ask)
This is a challenge for every company owner and manager. You have tremendous plans for growth and expect a lot of your employees. But do you know if the company is meeting your best employees' expectations? Are you providing the type of environment that supports high productivity and high quality?... Read More
Tales From the Corporate Frontlines: An Unexpected Benefit
This article relates to the Compensation and Benefits competency, commonly evaluated in employee satisfaction surveys. It tells the story of a company that offered a new benefit to its employees, solved the problem of lagging productivity, and boosted morale at the same time. The Compensation and Benefits competency focuses in... Read More
Why Training Fails
Sometimes when I conduct my workshop on Effective Meetings, one of the participants will ask, "Where's my boss?"And I say, "Your boss claimed to be an expert on holding effective meetings."Then the person laughs. "My boss needs to attend your workshop more than anyone in our company. And without our... Read More
ISO 9001 Compliant Program: Steps to Build
Implementing an ISO 9001 system represents a major effort. However, all of that effort can represent a significant shift for a business - from quantity to quality. And this could make sure your business gets the desired results.Shift Focus to PerformanceDeveloping, implementing and maintaining your ISO 9001 program can be... Read More
Unravelling the Data Mining Mystery - The Key to Dramatically Higher Profits
Data mining is the art of extracting nuggets of gold from a set of seeminngly meaningless and random data. For the web, this data can be in the form of your server hit log, a database of visitors to your website or customers that have actually purchased from your web... Read More
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Interviewing Applicants Can Be Hazardous to Your Wealth
1st Fact: Interviewing applicants is the most common way companies... Read More
Taking on Six Sigma Programs - Guidelines for In-House and Outsourcing Decisions
Based on a wild guess by a close associate of... Read More
Turbo Charge Your Career With The Most Powerful Leadership Tool Of All: The Leadership Talk: Part 1
Leaders speak 15 to 20 times daily. You speak at... Read More
Saying ?No? Gracefully to Customers and Colleagues
Envision the scenario: You've just been asked at the last... Read More
The Three-category Approach to Performance Management: Effort, Ability, or Environment
Performance Management is the act of managing personal or organizational... Read More
How Your Business Can Pick A Software Developer
Eventually, your business is going to need to have some... Read More
When Politics Prevent Innovation - Or? Still Fighting Battles and Losing Wars
The objective is to beat the competition and make money.... Read More
The 3rd Plan Missing from your Business
If you're like most people, you probably started with wonderful... Read More
Employee Orientation: Get New Hires Off To a Great Start
The good news is that a new hire orientation program... Read More
Managing Performance: Don?t Let Slackers Bring Down Your ?A? Players
As a manager, it is your job to ensure that... Read More
Leadership Style: What Makes A Good Boss?
In today's competitive environment, companies realize that a good boss... Read More
Having Your Phil
February 2nd, at approximately 7:30 a.m. local time on Gobbler's... Read More
25 Super-Practical Steps to Build Your Business!
For the past several weeks, we have focused on some... Read More
Create Your Methodology Based on a Standard Framework - Part One
OK. So you have decided that your organization has to... Read More
How To Write Commercial Collections Letters
It is sometimes valuable to bring the sales manager into... Read More
Keep Your Good Workers by Building Good Leaders
A recent report from the American Hospital Association's Commission on... Read More
Innovation Management ? Good Leadership
Creativity can be defined as problem identification and idea generation... Read More
Why Business Owners Need Security
The main reason is to stop any potential lawsuits from... Read More
Sexual Harassment Policy Guidelines Part II
SEXUAL HARASSMENT COMPLAINT INVESTIGATION PROCEDUREEvery complaint will be thoroughly investigated.... Read More
Diversity in the Workplace
As you look around your office, is everyone just like... Read More
Influencing Change - A Guide for Sellers, Coaches, and Supervisors
When people or groups make a decision to purchase something,... Read More
Understanding How Change Has Changed
There seems to be an assumption that change is a... Read More
A Checklist for Organized Executives
I could begin this article by providing a checklist of... Read More
Top Ten Tips About People Management
To get the best results you have to be very... Read More
Hold Your Applause!
It's amazing what you can accomplish if you don't care... Read More
Focus and Shoot
One of my earliest childhood memories is watching Lew Alcindor... Read More
Delegate, Dont Abdicate
One of the key skills for the leaders of growing... Read More
Show Me the Money!
Are you ready to raise money for your startup?Leslie Mitts,... Read More
The Punitive Approach to Marginal Performers
MANAGING A MARGINAL PERFORMER: Often a marginal performer, even after... Read More
Key Control ? Who Has the Keys to Your Kingdom?
Key control, or more accurately the lack of key control... Read More
Déjà Vu MCI to Qwest International Inc: Can this Corporate Marriage Survive?
Current Situation:As of this writing, the MCI Board of Governors... Read More
When Business Becomes A Battlefield
"We have to be careful it's like a minefield out... Read More
Goodwill is an Intangible Asset
'Goodwill' is regarded as an intangible asset in a business.... Read More
Why Businesses Need to Start Nurturing Collective Wisdom
COLLECTIVE WISDOM CAN BE AN effective tool for solving the... Read More
Quality Staffing: Stop Placing the Wrong People in the Wrong Jobs
You can possibly teach a turkey to climb a tree... Read More
Your Company Without Training - Any Questions?
Okay, be honest!Are you guilty of sticking in a few... Read More
Results of Poor Cross Cultural Awareness
Results of Poor Cross Cultural Awareness. Having a poor understanding... Read More
The Challenges of Human Resource Management
IntroductionThe role of the Human Resource Manager is evolving with... Read More
Getting to Consensus
The need to get people in an organization to pull... Read More
Project Management - The Traveling Product Manager
Various studies ? and common sense ? indicate that involving... Read More
Protect Your Computer System with a Comprehensive Security Policy
The most difficult part of creating a Security Policy for... Read More
A Winning Way to Handle New Ideas
Janet DiClaudio, who was charge of medical records at two... Read More
Internal Communication: 12 Essential Elements
There are 12 essential elements of a successful internal communications... Read More
Knowing versus Doing - Execution In The Workplace
Have you ever worked with someone who always seemed to... Read More
Innovation Management ? forced into it!
Creativity can be defined as problem identification and idea generation... Read More
Forget The Sandwich Technique
Do you remember being told to use the "sandwich" technique... Read More
Delegate Tasks to the Right Person
SELECTING THE RIGHT PERSON: To whom should tasks be delegated?... Read More
Behavioral Interview Questions You Can Use Monday Morning
If past behavior is the best way to determine future... Read More
CEO: The Key To Fix ingThe Marketing/Sales Collaboration Problem
We all know that achieving better alignment, synergy and cooperation... Read More
Auditing Improves Effective Planning
Speak of operations assessment, and we'll hear its significant value.... Read More
Leaders Versus Cheerleaders
Everyone wants to describe themselves as a leader. Everyday, new... Read More
Resistance - How to Handle It
Do you ever meet with resistance from other people -... Read More
Influencing the Organisation
There is a saying about management that suggests some managers... Read More
How To Own A Business... Instead Of A Job
Every business is run by someone who took on a... Read More
The Dark Side of Help Desk SLAs
You just signed a Help Desk Service Level Agreement (SLA)... Read More
Look Good on Voice Mail
Your use of voice mail tells others a lot about... Read More
Bullying and the Not for Profit Organisation
Where there is people there is politics! Bullying is now... Read More
Its All About The Customers, Baby
If you want to ensure a steady stream of customers... Read More
Unravelling the Data Mining Mystery - The Key to Dramatically Higher Profits
Data mining is the art of extracting nuggets of gold... Read More
Relationship Building - 5 Tips and 5 Questions
And is isn't hard - it's more about focusing on... Read More
Make a Difference - Sweat the Small Stuff First
My background is in retail management - yes, running stores,... Read More
The Seven Cs: Partnership Danger Signs - The 4th C: Cumulative Money Problems
A series of articles exploring the seven critical areas that... Read More
Managing Change in the Workplace
Change is exhilarating. Change is terrifying. Change is badly needed... Read More
Business Opportunity - Leverage Your Employees!
As a business asset, they don't sit well on the... Read More
Managing Motivation
"Without the chance to meaningfully participate in steering one's own... Read More
Employee Retention: Keeping the People Who Keep You in Business
The retention of highly skilled knowledge workers is one of... Read More
Business Management |