Imagine that you're a sports coach and you need a new player on the team. Would you walk up to someone in the street and say - "I want you to come and play for my team. I'll train you to become the best player in the country." Sounds a... Read More
By sharing how well you are doing and how well your expectations are met, your people get to understand better. So, frequent, realistic, objective feedback is not seen as criticism, more a way of each in your team helping each other get better, building on the success you already have.So,... Read More
Have you ever hired someone who did not live up to expectations? I'm sure many of us have at one time. The purpose of the interview is to obtain good information about an applicant to make a wise selection decision. It may sound simple but then why are there so... Read More
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of... Read More
Of the many areas in international business where cultural differences manifest is in the corporate meeting room. International meetings are an area where differences in cultural values, etiquette, interpretations of professional conduct and corporate rules are at their most visible and challenging to control.In international business meetings, cultural differences between... Read More
Information is the lifeblood of the economy. That's especially true for businesses, because the ability to identify current customers and locate new prospects makes the difference between boom and bust. So how do successful companies do it? Through targeted market research, which usually means arcane computer systems, large staffs, and... Read More
It was 2.30 am. It was cold and dark and I'd been in bed for just a half hour when the phone rang."Alarm Centre here, are you the keyholder at Balham Store, in a lively(!) south London suburb. Grumpily, I replied in the affirmative. My wife didn't even stir."The alarm... Read More
Good hires do not happen by accident or luck. In this economy, employers are finding a large pool of available workers. But finding the right employee for a position is still a challenge. Few managers, when asked, can describe "right." Others can't agree on what qualifies one to be qualified,... Read More
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Whilst there is no sure fire route to... Read More
1. Eliminate wasteEliminate reports, habits, products, duplicate input, and processes that waste time and money. These drain labor, money and energy from the business.Two-thirds of products or services sold incur more costs to produce than they are sold for. These are a drain on profits. These losers can be reduced... Read More
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You may remember being told as a child, "Keep quiet!"... Read More
Many retailers do not have good internal controls in place... Read More
Picture the scene. Anthony pops down to the guardhouse, partly... Read More
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"Experience is not what happens to a man; it is... Read More
This article relates to the Ethics in the Workplace competency,... Read More
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Business Management |