Budgets that Damage - The Downsides of Making the Numbers

In my organisational career, I had budgets from the age of 22 to 47. I lived and breathed them and many times, budgets, the gospel that they were, caused havoc, albeit within the corporate retailer framework that I worked.Here are two examples of the damage caused.Example OneTypically budgets were initially... Read More

Creative People, Innovative People

The title implies that some people are and others not.This is a myth.First, creativity can be described as problem identification and the generation of a quantity of ideas, a number of novel ideas and a number of diverse ideas. Innovation can be described as idea selection, development and commercialisation. Therefore... Read More

How to get an Audiences Attention

A trainer dryly discussing how to motivate people in an organization basically has just another "point-by-point" presentation. But suppose that he mounts the podium and begins to speak. Suddenly, a phone on the lectern rings. He ignores it at first, trying to continue. Finally he gives up, excuses himself and... Read More

Are Your Meetings Smart?

Soon after I finished a brief seminar on how to accomplish more in less time every day, Roger shook my hand and said, "I can use what you said. But there is one thing you didn't talk about. It is something that drives me crazy. I can't get anything done... Read More

People Literacy

Every Manager has experienced the frustration of not understanding why one management approach that works beautifully with one employee is ineffective with another. That's because what we think would be motivating isn't always motivating to someone else.The same principle applies to client and co-worker relationships. We "click" or connect with... Read More

When Being A Facilitator DOESNT Help

I talked with a group of internal consultants last week - they felt they had to wear too many hats in their work. They had to be consultants, facilitators, coaches and trainers - sometimes in the same one-hour session. They weren't always sure what role to be in and they... Read More

Increasing the Return on Your Training Investment

Insightful leaders and organizations recognize that training is a valuable tool for personal and professional development and therefore set some sort of an annual training budget.Most everyone I've ever talked to has been to both excellent training (hopefully ours!) and training that was, well, not so good. In a perfect... Read More

Innovation, Idea Selection, Valuation

There is no sure fire route to commercial success, but one can maximize the chances of selecting those ideas that are most likely to succeed. Organizations short of R & D resources must implement such processes. The Economist (2003) states that 3000 bright ideas result in 100 worthwhile projects, which... Read More

Leading Bad Actors To Be Good Performers

A successful leader told me, "The biggest challenge I've had in my career is dealing with bad actors. Brent, do you have tips on how to do it?"First, before we can deal with "bad actors", we must define the term bad actors. You already have a general idea of what... Read More

3 Innovation Keys - Do Your Innovative Efforts Need More Power?

Recently, I attended a webinar with nearly 400 other Chief Learning Officers - during one polling period, we were asked what primary driving force pushes organization-wide or individual innovation - the majority agreed that leadership is that force.Indeed, those CLOs agreed innovation was the most important quality their organizations desire... Read More

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Using Employee Opinions Effectively When Designing HR Programs

Using Employee Opinions Effectively When Designing HR ProgramsEmployee opinion is... Read More

The ?Better Product? fallacy

Another fallacy ingrained in the minds of most marketing managers... Read More

2 Steps For Increasing Company Profits or Performing Business Turnarounds

1. Eliminate wasteEliminate reports, habits, products, duplicate input, and processes... Read More

The Comfort Zone

The Comfort Zone I... Read More

How To Decrease Profits Without Really Trying

Hurting your sales efforts can be accomplished easily with the... Read More

The Fairness of Office Politics... Integrity and Political Motivation!

I hear many complaints daily about the "unfairness" of politics... Read More

Five Days to More Effective Inventory Management

The litany of headaches related to the implementation and on-going... Read More

Squeezing the Blood Out of that Old Turnip

I suspect all of you out there have someone that... Read More

Dividing The Loot

It is when the going gets better, that the going... Read More

Oasis in a Cash Flow Desert - Four Resources That Increase Small Business Capital Streams

For small business owners, an enthusiastic vision for smooth, steady... Read More

Leadership Skill: How to Handle Difficult Conversations

A good leader has the ability to empower others. It... Read More

Sweet Parting Of Ways

Why settle for bad feelings when your employee leaves the... Read More

Leadership Skills

Recent studies have shown that industrial supervisors are working at... Read More

Work Environment Tidbits

Color is a big factor effecting all indoor... Read More

Smart Hiring: What Makes the Right Employee?

Good hires do not happen by accident or luck. In... Read More

One Simple Idea to Grow Your Business

Perhaps the most common theme I've heard in working with... Read More

The Seven Cs: Partnership Danger Signs - Communication Breakdown

An ongoing series of articles exploring the seven critical areas... Read More

How to Enhance Quality in Your Business

Every business must strive to provide quality products and services... Read More

You Didnt Use Brainstorming to Select Your Measures, Did You?

IntroductionWhen Alex Osborn invented the creativity technique called brainstorming, I... Read More

Hold Your Applause!

It's amazing what you can accomplish if you don't care... Read More

Importance of Just-In-Time Inventory System

In today's competitive world shorter product life cycles, customers rapid... Read More

Supervisor-Employee Relations: Tips For Managers

Supervisor-employee relations are a critical part of a work place... Read More

The High, High Price of Distrust

A paper manufacturer with over 300 employees once announced that... Read More

Commercial Collections Billing Practices Advice

Swiftness is the key to collecting past due commercial accounts... Read More

Build Rapport Fast! - Eight Easy Steps

Building rapport is all about creating a relationship, in the... Read More

Business Fails When We Do Not Talk

You may remember being told as a child, "Keep quiet!"... Read More

Why People Resist Us

There's a one-word reason most ideas never see the light... Read More

Ten Steps to Take the Work out of Work ? Replicate Yourself!

They say that management can be a lonely place. A... Read More

Auditing Improves Effective Planning

Speak of operations assessment, and we'll hear its significant value.... Read More

Developing Your Mission

"The best Leader is one who knows how to pick... Read More

Increasing the Return on Your Training Investment

Insightful leaders and organizations recognize that training is a valuable... Read More

Office Politics

Office politics! It's just another way of saying: "The employees... Read More

How to Save Money on Training

1) Use a live instructor. Adults learn best by doing,... Read More