Innovation Management ? idea selection, development and commercialisation, what are the differences?

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Whilst there is no sure fire route to... Read More

Compensation and Six Sigma Black Belts

One of the more ambiguous elements of a Six Sigma project is the level and type of compensation the organization should give to its Six Sigma leaders and team members. On the one hand, setting compensation is not an integral part of any stage of a Six Sigma project; on... Read More

Managing Dickheads

"We are so different and individualistic that we can't work together." Subroto Bag chi, a senior executive in wipro technologies and Indian Technology MNC, said to his chairman in a straight talk. But Premji, the chairman, simple reply to the statement was, "That's because we should work together."High performers are... Read More

Managing Workplace Conflicts

Kinds of Workplace ConflictsLet's start by identifying where conflicts happen. Think about the kinds of conflicts that happen around your workplace.? Disagreements over turf (who should do what)? Disagreements over policy (how things should be done)? Conflicts of personality and styleCommon Ways of Dealing with ConflictThese are some of the... Read More

What 80% of Businesses Don?t Know: Tips for Improving Your Working Capital Management

What is the number one way to prevent failure in business? Take a minute to really think about your answer. What comes to mind? Increasing patients or customers served? ? Effective marketing? ? Location, location, location? ? Improving patient or customer care? ? Being the best in your industry?Although these... Read More

What To Do When Your IT Project Is Late, Over Budget, and Looks Like It?s Never Going To Work

Here's a scary statistic. According to four prominent research firms, only around 20% of all IT projects are finished in a timely manner. By "timely" the researchers mean without loss of quality or being over budget. They go on to say the average project runs approximately 200 percent late, roughly... Read More

Turbo Charge Your Career With The Most Powerful Leadership Tool Of All: The Leadership Talk Part 3

To develop and deliver a great Leadership Talk, you must understand that every Talk has three important parts. (1) Audience Needs. (2) Strong Belief. (3) Action.(1) Audience needs: The first step in putting together a Leadership Talk is to understand the needs of your audience. As I explained in Part... Read More

Organizing The Information

Putting a piece of paper in a file folder is easy; finding it again is the hard part. There are ways to make your files easier to use and your papers easier to find. Invest in a sturdy, four or five-drawer file cabinet. Spend the extra money it takes to... Read More

Performance Evaluation: How To Create Change

STEPS TOWARDS GIVING A GOOD APPRAISAL INTERVIEW: Give specific feedback. Statements such as, "You're doing a good job" and "You'd better shape up" are almost without value unless accompanied by specific feedback on what the employee is to continue doing or to stop doing. If you evaluate with the word... Read More

Hiring Great People And How to Be One Yourself: Five Secrets

Bad news.Your senior vice-president, your marketing director or your accounting department head has decided to retire, move to Okinawa or start his own business??and you're left staring, horrified, at a polite letter of resignation. The timing couldn't be worse. You've now got a vacancy to fill, and you need to... Read More

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Create Your Methodology Based on a Standard Framework - Part One

OK. So you have decided that your organization has to... Read More

Once Upon a Conflict

Once upon a time there lived an innocent, hardworking manager.... Read More

5 Management Decision Making Lessons from a Long Shot. A Heartening Belmont Victory

Like many, I watched the 134th Belmont Stakes hoping to... Read More

The Retailers Calendar

The Julian calendar we use to pass the time every... Read More

Setting Direction Within an Organization

FINDING DIRECTION: An organization can't succeed without direction. Direction means... Read More

Service Level Agreement (SLA) Boot Camp

Service Level Agreements, or "SLA's" are tricky but useful mechanisms... Read More

Seven Cs to Avoid Procedure Writing Errors

You do your best to make sure your organization is... Read More

To Outsource or Not to Outsource

In these days of restricted head count and tight budgets,... Read More

Dialogue vs. Discussion

Have you ever sat in a meeting where everyone is... Read More

7 Steps To Hire The Best

You can use this step-by-step method to hire applicants who... Read More

The Power of ?Ask?

For Call Center managers, it is not a pipe dream... Read More

Popular Business Misconceptions Cost You Money!

Faulty information costs you money! Which of these popular business... Read More

How to do SWOT Analysis for your Business

SWOT analysis is needed for all business to understand how... Read More

The Art of Motivation and Need Fulfillment

Industrial/clinical psychology and applied psychiatry have made tremendous strides in... Read More

MANAGING CRISIS; when you?re too good at it

When you are acclaimed for excellence during times of crisis... Read More

Forget The Sandwich Technique

Do you remember being told to use the "sandwich" technique... Read More

The Comfort Zone

The Comfort Zone I... Read More

The Crisis of Modernity

Since the beginning of the industrial era our world has... Read More

Organizing The Information

Putting a piece of paper in a file folder is... Read More

Improving Your Inter-Company Communications At No Cost

It's all very well having a flashy (and expensive) advertising... Read More

You Cant Not Communicate

Most of us would like to be better communicators. As... Read More

Are Your Meetings Smart?

Soon after I finished a brief seminar on how to... Read More

Work Environment Tidbits

Color is a big factor effecting all indoor... Read More

Lets Make Training More Interesting!

Many HR managers believe that by sending their workers to... Read More

Four Employee Behaviors That Can Kill Your Business

I found it important to clarify for employees what "deal-breaker"... Read More

Disaster Prevention Tips For Hiring A New Manager

It happens over and over in businesses every day.Within large... Read More

How To Conduct Effective Meetings

Before you call your next meeting, the FIRST step is... Read More

What Every Manager Should Know About How to Become An Effective Executive

In his book, The Effective Executive, Peter Drucker pointed out... Read More

Downsizing in Organisations - The Real Truth

I've met and worked with many people in all sectors... Read More

Check Your Communication Skills

Use this check list to assess your communication skills.Focus* Do... Read More

10 Steps When You Need Help in Your Business

If you think ahead and plan, many nightmare panic and... Read More

Motivating Employees - Ten Ways to Start You Off

Yet there is a place for those external 'raft-build's', 'away... Read More

Team Motivation - Tough Enough to Care

Sir Alex Ferguson has just celebrated his 1000 game in... Read More