To Thine Own Self Be True--Its Better for Business: What Arthur Andersen Would Say to His Company
As a child, you probably heard, "to thine own self be true." But what does that really mean? When the newspapers are full of cheating and lying business owners, politicians, and academics, does it really make sense to maintain your integrity?To me, the answer is a clear, unwaffling YES! Without... Read More
Productivity Through Positive Reinforcement
Most people just want to be appreciated. If you're a manager, that's something to seriously think about as you set the tone for maximum productivity.Ever work for someone who preferred a 'bullying and intimidation' managerial style? This type of bullying doesn't involve spitballs and shiners in the schoolyard, but it... Read More
The Silent Assassin - What to Do When They Visit You?
IntroductionThere are a group of people in the community that will some time in their career visit your business; the silent assassin.The silent assassin displays all the qualities of a serial killer as they silently wreck havoc in your business through unrest, sabotage, bullying and non-productivity.Modus OperandiThe silent assassin is... Read More
Involving People Gave Us the Improvements We Needed
We had a problem with handling materials in a production department. Our process required raw materials to enter the department, be processed, and leave the department. The raw material was placed on pods, delivered for production, removed from the pods, placed on a staging fixture, removed from the fixture and... Read More
Can Your Business Run Without You?
If you are a business owner or a business owner to be, let's examine this scenario.Like other people, you are so excited when you first started your own business. But after a few months, you come to realize that you work longer hours than what you expected...and you even have... Read More
Creativity and Innovation Management ? Competition versus Collaboration
There is much confusion as to whether competition or collaboration is most beneficial to creativity and innovation. Though there are negatives to collaboration and it is not easy separating the effects of time pressure and group activity, in general collaboration beats competition. This article will set out some of the... Read More
How Your Business Can Pick A Software Developer
Eventually, your business is going to need to have some software development. Your business is unique - you can't rely on a huge, faceless corporation to handle your unique needs with a shrinkwrapped, mass produced, production-line solution. You need custom software, and to get it, you'll need to pick an... Read More
ISO 9001 Okay Now You Have It How Do You Market It?
Marketing ISO 9001 2000.Lately we've been seeing a lot of press releases from wineries and suppliers touting their ISO certifications. "We've obtained ISO 9001: 2000," they trumpet. Great! But what exactly does that mean?In simple terms, ISO certification verifies a company's compliance to a set of globally accepted s tandards... Read More
Rapid Culture Change is Possible
Purpose: Show how immersion leadership training makes strategic initiative success possible.Adults learn through experience. We learn behaviors through experience. This is the flagpole fact of the educational world. This flag is visible for everyone to see, and it's where educators know they need to be whether they are training hard... Read More
First Things First -- Process BEFORE Technology
Here's a brief story I encountered while leaving Newark International Airport following a recent business trip. Hard to believe, but true.After a long flight home from the West Coast, I took a short train ride to the long term parking facility, located my car (which is becoming more difficult with... Read More
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Coaching Champions at Work
I saw Brian Kerr (the Irish national football coach) on... Read More
Performance Appraisal Checklist: Raise Not Just Appraise Performance
It's that time again! Perhaps the most dreaded management practice... Read More
Check Your Communication Skills
Use this check list to assess your communication skills.Focus* Do... Read More
Its All In The Systems
Have you ever noticed french fries taste the same at... Read More
Hire Winners: Ask the Right Questions
How do you as a manager, supervisor or team leader... Read More
Five Ways to Influence Change in Others
Because of my work as a consultant, trainer and coach... Read More
Einstein - Definition of Insanity
Insanity in the Sign & Graphics IndustryEinstein's DefinitionAlbert Einstein once... Read More
Seeking Help
Where does the time go? Billable time. As a consultant,... Read More
Magnificent Meetings - 5 Tips for Success
Your impact at meetings will determine in a big way... Read More
10 Resolutions For The New Year!!
Each year many people create a list of resolutions designed... Read More
Important Communication Tips For Managers
The following tips will help you communicate more effectively with... Read More
Why Your Company Needs An E-Mail Policy
Everyone at the office thought that using the company e-mail... Read More
Change or Die! To Change Your Organization, Hire a Business Coach
It is a common business axiom ? change or die.... Read More
Human Resources: The Misidentified Subject
Interest in the field of human resources has exploded in... Read More
Influencing the Organisation
There is a saying about management that suggests some managers... Read More
Managing After Downsizing
So, you survived the downsizing. Your company did something that... Read More
Business Innovation ? Organizational Culture
Creativity can be defined as problem identification and idea generation... Read More
The 20/60/20 Rule Of Leadership. Dont Go Solving The Wrong Problems
Several decades ago, a passenger jet approached a Florida airport... Read More
Is Your Company in Need of Family Therapy?
How Companies Are Like FamiliesLike a family, a company is... Read More
Using, Choosing, and Using an educational consultant
IntroductionThe aim of this document is to provide advice and... Read More
Delegation: When to Delegate, Who to Delegate to
There are some very simple guides for delegation.Most people delegate... Read More
The Devil We Know
"I'm in an abusive relationship," sighed Andrew. "My bookkeeper annoys... Read More
Gift Giving for Business a Major Headache
Corporate gifting is a big headache for most business owners;... Read More
5 Ideas To Leverage The 3 Stages Of Career Development In Your Organization
In most industrialized nations, the average age a student graduates... Read More
On The Job Training is Something You Canā??t Afford to Skip
Trained employees are more productive employees; thereā??s no doubt about... Read More
3 Keys to Being a Fearless Executive
In my work with business executives, I have come to... Read More
Top Ten Tips About People Management
To get the best results you have to be very... Read More
Sarbanes-Oxley and Section 404: Old Dog, New Teeth
The failures we have seen in the quality and integrity... Read More
Technology & Communication
A study a couple of years ago found that 63%... Read More
Discover the Astonishing Power of Words Today!
Picture all the people you know who are dynamic, successful... Read More
Quality Hiring: Are You Doing It Right?
Quality hiring is more than running ads, screening, interviewing and... Read More
Character: Is It Necessary In Leadership? (Part One)
We know character when we see it, but what exactly... Read More
Manufacturing Capacity as a Commodity
Excess capacity in an automobile plant at Ford, Chrysler, Toyota,... Read More
Innovation Management ? Producing Great Products, Motivation
Creativity can be defined as problem identification and idea generation... Read More
Boost Your Leadership Skills By Disciplining Yourself In The Way Of The Question Mark
I'm often asked to come in to organizations and give... Read More
Tales from the Corporate Frontlines: Creating a Culture of Empowerment
This article relates to the Culture & Climate competency, commonly... Read More
Why Businesses Need to Start Nurturing Collective Wisdom
COLLECTIVE WISDOM CAN BE AN effective tool for solving the... Read More
Narcissism in the Boardroom
The perpetrators of the recent spate of financial frauds in... Read More
Enable Continuous Improvement of IT Services through ITIL
One of the major benefits, if not THE benefit of... Read More
Is Your Business Healthy?
Most business owners I work with want to grow their... Read More
Make a Difference - Sweat the Small Stuff First
My background is in retail management - yes, running stores,... Read More
Top 7 Methods to Empower Employees
How many times have you asked someone to do something... Read More
14 Ways to De-Stress Employee Vacations
Employees truly deserve paid vacations. Theystruggle through stressful jobs most... Read More
Appraisal Interviews: What To Say & How To Say It
STEPS TOWARDS A GOOD APPRAISAL INTERVIEW:Don't say: "You just don't... Read More
Employee Surveys: a Strategic Tool for Positive Change
Do you want to measure your workers' level of satisfaction?... Read More
Transform Any Business into a Go-Getting Power House by Working SMART
Probably as well known as SWOT, SMART turns goals, objectives... Read More
Tales from the Corporate Frontlines: Adapting Human Resource Functions
This article relates to the human resource functions competency, commonly... Read More
Four Ways To Make the Case For Outsourcing
How do you convert outsourcing leads into clients? You may... Read More
Don?t Get Down ? Manage Up!
"Experience is not what happens to a man; it is... Read More
What to Ask When You?re Invited to a Meeting
1) Where is the agenda? A meeting without an agenda... Read More
Process and Procedures Investments - How to Get Money Back
In September 2004, President Bush signed the $146 billion tax... Read More
Ten Top Ways for Managers to Motivate Their People
So to help start the ball rolling, here are ten... Read More
Preparation: Your Companys Best Defense in Case of Catastrophe
You've hung out your shingle and are ready for business.... Read More
Communicating CEOs
I see a PR firm has done a survey on... Read More
Five Ways to Turn Resistance into Opportunity
Resistance. It isn't something people cherish or enjoy encountering. We... Read More
Creating A Vision ? Bringing Your Dreams Into Reality
Do you have some goals you want to achieve or... Read More
ISO 9001 2000, Getting Started on The Route To Registration
ISO 9001 2000, Getting startedBefore starting the ISO 9001 2000... Read More
Passion for Profits
Business owners and managers are busier than ever. As their... Read More
Management Apathy
I recently received a most interesting phone call.When I answered... Read More
Squeezing the Blood Out of that Old Turnip
I suspect all of you out there have someone that... Read More
Morale Boosters: Feed the Troops First
When economic conditions turn tough or when the heavy work... Read More
My Companys Leadership Sucks!
Maybe it's the season or just a more buoyant job... Read More
The Measurement of Manager Training
THE MEASUREMENT OF TRAINING: Evaluation is one of the most... Read More
Solving the Problem Solving Problem
The meeting started like a hundred others before. There were... Read More
Innovation Management ? Raw brainpower versus experience
Creativity can be defined as problem identification and idea generation... Read More
Character: Is It Necessary In Leadership? (Part Two)
In the first part of this two part article, I... Read More
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