Accountability Equals Meeting Success
Leslie was the new manager of the group. She was replacing Tom, a well respected manager who was retiring. Once she arrived, she made it one of her first priorities to sit down with everyone on the team and get to know them.Beyond pleasantries though she wanted to get to... Read More
Writing and Revising Your Life Story
Change is not simple. Why do we repeat behavior that doesn't work? Those actions that lead to stifling debt, disappointing careers, or stuck relationships? Then do it harder, yet expect a different result? Why is it not obvious that trying to exit an old story by simply writing a "better... Read More
Stomp Out Leeches In Your Company
Recently, I felt appalled to see a political candidate running on the motto of "Demand More!" That motto oozes extreme nerve, and implies some people think it is o.k., as the saying goes, to "rob Peter to pay Paul."Well, this "Demand More!" philosophy led me to thinking about "leeches." I... Read More
Competencies for HR Professionals in Knowledge-based Industry with Reference to IT, ITES-BPOs
Introduction"High performing HR function affects bottom line nearly 10%"- A surveyCompetencies have become integral part of HR field. In the last 25+ years, the competency approach has emerged from being a specialized and narrow application to being a leading method for diagnosing, framing and improving most aspects of Human Resource... Read More
Safety Policy Sample Outline
Writing a safety manual is a tough job and most larger corporations outsource such jobs or they have someone on staff with the proper credentials in risk management. Imagine writing the safety manuals for NASA? I had the opportunity to be in the unique position of being able to imagine... Read More
Dont Sweat the Small Stuff with Your Credit Policy
Do you know how many customers you have that are past due right now? How many bad checks are sitting on your desk that you don't know what to do with? How many dunning letters do you send out a month?How would you like to answer those questions with none,... Read More
Passion for Profits
Business owners and managers are busier than ever. As their businesses grow and become more complex, they find that they don't have the time to be all things to all people. In the early stages of a business, the owner or manager waits on customers, does the buying, collects past... Read More
7 Steps To Hire The Best
You can use this step-by-step method to hire applicants who are likely to be "superstar" employees:- highly productive- low-turnoverImportant: Focus on hiring applicants you rate positively on all seven prediction methods.1st Prediction Method = Brief Initial Screening InterviewIf an applicant's application looks suitable, then conduct BISI, a customized 15-30 minute... Read More
Don?t Get Down ? Manage Up!
"Experience is not what happens to a man; it is what a man does with what happens to him." - Aldous HuxleyEver have one of those supervisors that just didn't quite get it?Perhaps you even wondered from time to time how in the world this person ever became a manager... Read More
Sharing the Reins: 10 Reasons To Sell Your Company To Your Employees
In 1987 I sold my business, South Mountain Company, to my employees (and myself). My sole proprietorship became an employee-owned cooperative corporation. It was a hinge point in the history of the company. Ownership has become available to all employees, enabling people to own and guide their workplace. The responsibility,... Read More
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Minimising Conflict With Effective Communication
Did you know there are 5 types of... Read More
Managing Performance: Don?t Let Slackers Bring Down Your ?A? Players
As a manager, it is your job to ensure that... Read More
Tales from the Corporate Frontlines: Employee Ideas Achieve Work Life Balance
This article relates to the Work/Life Balance competency, which investigates... Read More
Dialogue: the Four Dialogic Principles For Successful Communication
"But you don't understand!" exclaimed the manager, "this new initiative... Read More
Satisfied Employees, A Powerful Marketing Strategy
Even in today's still uncertain economic times, there are companies... Read More
Inventory Management 101
Inventory management may seem complicated to some, but if one... Read More
Are You Ready to Sell Your Business
Make Sure You Understand Your Motivation for SellingAre you thinking... Read More
Get More Impact From Your Annual Conference
How can you get more attention for your conference and... Read More
Lone Rangers Suffer without Tonto
A lone ranger is someone who prefers working in solitude... Read More
Want to Manage Your Time? Get Real!
You know the drill - the ridiculous deadlines, the relentless... Read More
Lawyers With 2 Hands And Everything Else
I heard this back a few years ago. The boss... Read More
Why and How to Work with a Consultant
A good consultant provides specialist abilities and experience, innovative ideas,... Read More
How To Decrease Profits Without Really Trying
Hurting your sales efforts can be accomplished easily with the... Read More
Get Down With OCP: Evaluating DBA Job Applicants in an OCP World
Not long ago, weeding through DBA applicants with a tech... Read More
How to Approach Group Decision Making
GROUP DECISION MAKING -- IDENTIFY THE PROBLEM: Tell specifically what... Read More
Gift Giving for Business a Major Headache
Corporate gifting is a big headache for most business owners;... Read More
Identifying Potential in Ourselves and Others
If there is someone nearby as you read this look... Read More
What Every Manager Should Know About How to Enhance the Motivational Climate of the Workplace
It has been well documented that employees' productivity and job... Read More
Are You Managing to Lead?
For many people, the terms "manager" and "leader" are synonymous.... Read More
Outsourcing Quiz: Cheap Vs. Good
Someone can say, 'Why do you oppose this?' So I'd... Read More
Improvements In A Large Public Electric Utility In South America
The company decided to develop and implement an improvement program.... Read More
Is Busyness Affecting Your Business?
I'm too busy; I'd love to but I'm very busy;... Read More
Forget The Sandwich Technique
Do you remember being told to use the "sandwich" technique... Read More
Is Your Management Style Assisting or Hurting Your Business?
Many times business owners can have significant differences in management... Read More
Spinning Gold from Straw: Low-Cost Employee Retention and Motivation Tools in a Changing Economy
New York, NY, February 25, 2005 ? Employee retention and... Read More
Manage or Lead ? Why the Difference Matters and What to Do About That Difference
Many books have been written about managing people, and an... Read More
Involving People Gave Us the Improvements We Needed
We had a problem with handling materials in a production... Read More
The 3rd Plan Missing from your Business
If you're like most people, you probably started with wonderful... Read More
Innovation Management ? Producing Great Products, Motivation
Creativity can be defined as problem identification and idea generation... Read More
People Skills: Eight Essential People Skills
Being able to communicate effectively with others requires people skills,... Read More
Disaster Prevention Tips For Hiring A New Manager
It happens over and over in businesses every day.Within large... Read More
Is Your Brain Getting the Memory Full Message? 5 Ways to Free Up Room on Your Brains Hard Drive
Lynn was tapped to head up the project team for... Read More
Create Your Dashboard for Success
Driving down the road our eyes frequently scan the vital... Read More
Resistance - How to Handle It
Do you ever meet with resistance from other people -... Read More
How to do SWOT Analysis for your Business
SWOT analysis is needed for all business to understand how... Read More
Time for Change - Clearing the First Hurdle
"Here is Edward Bear, coming downstairs now, bump, bump, bump... Read More
Effective Meetings: Why Most Meetings are a Waste of Time
Whether your company holds one meeting a week or dozens... Read More
Do You Hear That?
I read a report in the Toronto Star stated that... Read More
Build Your Business (On A Shoestring): Hire a College Intern
Starting up a new venture or business can be one... Read More
Preparing For ISO 9001 2000 Registration
The steps need to be taken to prepare an organization... Read More
Hire Winners: Ask the Right Questions
How do you as a manager, supervisor or team leader... Read More
Managing Group Meetings
MANAGING SMALL MEETINGS: Keep the size of the meeting as... Read More
Manage Your Time - Save Your Business.
If you work from home, chances are you already know... Read More
Creativity and Innovation Management - Core Competencies and Competitive Advantage
Following is a brief definition of core competencies and competitive... Read More
Interviewing Applicants Can Be Hazardous to Your Wealth
1st Fact: Interviewing applicants is the most common way companies... Read More
Effective Meetings by Phone - Part 1, How to Plan a Teleconference
Teleconferences can be a boon or a bust. On the... Read More
Looking through the Glass Ceiling - Women in Management
Women have made tremendous contributions to society at every level;... Read More
Building A Stellar Business One Employee At A Time
Top businesses that continually lead their industry clearly understand a... Read More
Follow Up: It Makes A Difference
A while back the headlight switch on our minivan quit... Read More
Another Use for Meetings
Every meeting is a laboratory where you can observe and... Read More
Top Ten Tips About People Management
To get the best results you have to be very... Read More
What We Have Here Is A Failure To Communicate
Today's successful organizations are the ones which carry on open... Read More
Stop Waste, Fraud and Abuse
Each year, businesses write-off six percent of revenue to waste,... Read More
Is A Bad Attitude Permanent
Today there is great weight put on a person's attitude.... Read More
Performance Appraisal Checklist: Raise Not Just Appraise Performance
It's that time again! Perhaps the most dreaded management practice... Read More
From Boring to Interesting - Making Training Effective
Being a good trainer requires experience and skill. Experience comes... Read More
Creative People, Innovative People
The title implies that some people are and others not.This... Read More
Finding the Right Way to Motivate Your Employees
Fear, Incentives and GrowthZig Ziglar says that there are three... Read More
Organizational Culture, Creativity, Innovation
It can be concluded with great certainty that certain organizational... Read More
Vampire Meetings and How To Slay Them
Meetings can be like mythical vampires ? sucking the life... Read More
A Renewed View of the Modern Business Culture
Life can sometimes be unexciting if not refreshed by the... Read More
Building the Trust in Your Employees - 12 Easy Tips
In Stephen Covey's great book, "The Seven Habits of Highly... Read More
9 Tips for Getting the Most From Your Conference Investment
Tips for Getting the Most From Your Conference Investment All... Read More
Influencing the Organisation
There is a saying about management that suggests some managers... Read More
Its Not Always What You Say
A major source of communication breakdowns is incongruence between the... Read More
Delegating Responsibility
Too many managers waste both time and energy performing tasks... Read More
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