Increasing Employee Retention Through Employee Engagement

You've seen it happen many times. An organization that provides top wages and benefits loses a great employee to a competitor for no apparent reason. Of course, some employee turnover is to be expected, but if your company is truly engaging your employees, there is no good reason for the... Read More

How To Jump Start Your Profits and Keep Your Profits Rolling

There are so many ways to jump start your prifits and keep your profit rolling. These top 20 ways are essential if you want to run a successful business. 1. Offer to write exclusive articles (that means you only submit them to one place) for high traffic web sites... Read More

Challenge of ERP Implementation: Q and A with Rick Maurer

Question: ERPs seem like a good idea, so why is return on investment so low?Answer: Resistance often kills many of these new systems. Even though the promise of what an ERP can do is high, the planners often fail to look at how the users are likely to view this... Read More

Hiring Tip -- Picking The Best Candidates

I often hear leaders from all types of organizations ask questions about hiring the right person. Their questions usually sound like these:? What if their resume looks great but they have a bad attitude?? What if they put on a good act and then don't work hard?? How can I... Read More

Creativity Management ? Quality from Quantity

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of... Read More

Creativity and Innovation Directors, Consultants and Managers

Creativity and Innovation is essential for competitive advantage, yet the role of Creativity and Innovation Manager is often not viewed as essential. Organizations without such a role will simply not perform as competitively as their rivals.People within and outside of an organization see problems all the time, but rarely are... Read More

Effective Ways to Give Performance Feedback

Consequences of Not Giving Effective FeedbackLet's take a look at some typical examples of what goes on in work environments when managers don't give good feedback.Example #1: John has been working at his new job for one month. On his first day at work, Wilma, his boss, showed him what... Read More

Saying ?No? Gracefully to Customers and Colleagues

Envision the scenario: You've just been asked at the last minute by Chris, the organizer of your local networking group, to replace the scheduled speaker at next month's meeting. You already have too many commitments on your plate. Imagine your response:You: "Well, I don't think I'd have enough time to... Read More

Future Business Success - What Does Good Look Like?

When you know you need to shift up a gear, in any area of your business (or your life for that matter), it's really important to have a vivid representation of what you are seeking.Some call these "Goals", others "Visions" and yet more describe it as a "Mission". But there... Read More

Telephone Techniques: Boost Your Productivity With Effective Phoning

One of the things that most impacts people's productivity is not being able to focus on completing one task at a time ? we are so overloaded with tasks and interruptions that it requires great discipline to avoid spending the entire day responding to other people's agendas. Telephone calls, both... Read More

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Muggers in Our Midst - When Rumour and Gossip Pay You a Visit

'I heard it on the grapevine' the old song goes.... Read More

Oasis in a Cash Flow Desert - Four Resources That Increase Small Business Capital Streams

For small business owners, an enthusiastic vision for smooth, steady... Read More

Train Me -- But Follow Through

My mechanic has me trained. When I take my car... Read More

Effective Meetings Begin With a Real Agenda

Everyone knows that an agenda is the key to an... Read More

Dealing with Difficult People

You know, this would be a great business if it... Read More

Manage Your Business from the Rockies, not the Prairies

The day job as a manager is all about managing... Read More

Delegation for Business Leaders - How Letting Go Works

A leader's role is to focus on those areas of... Read More

Appraisal Interviews: What To Say & How To Say It

STEPS TOWARDS A GOOD APPRAISAL INTERVIEW:Don't say: "You just don't... Read More

Behavioral Interview Questions You Can Use Monday Morning

If past behavior is the best way to determine future... Read More

Agendas Make Meetings Productive

Having an agenda template that works well for you, week... Read More

Dont Let Your Measurements Mislead You

Don't Let Your Measurements Mislead You ... Read More

3 Tests To Hire The Best

Question: What's the easiest, cheapest and quickest way to have... Read More

Competion or Cooperation?

It has been said, there is no better way to... Read More

Creativity Management ? Quality from Quantity

Creativity can be defined as problem identification and idea generation... Read More

How to Overcome Your Fear of Firing

OVERCOMING FEAR OF FIRING "It was obvious that this employee... Read More

Travel the World - for Free!

I have been very fortunate to travel to several countries... Read More

Uncommon Common Sense ? Know What is the Most Important Thing in Your Business

Over 3 of my meetings with 3 business owners last... Read More

Is ISO 9001 2000 Right For My Business?

Firstly you should decide your own reasoning behind considering ISO... Read More

Whatever it Takes!

I have a sign on my office door. It pretty... Read More

Online Business Peace of Mind

Is your online business disaster-proof? Online businesses face a unique... Read More

Dialogue: the Four Dialogic Principles For Successful Communication

"But you don't understand!" exclaimed the manager, "this new initiative... Read More

Are You in AWE of Your Employees?

Employers have become so concerned about seeming "unfair" or worse... Read More

Rapid Culture Change is Possible

Purpose: Show how immersion leadership training makes strategic initiative success... Read More

Managing Client Relationships

Managing Client Relationships: Even the best run organizations occasionally run... Read More

Why and How to Work with a Consultant

A good consultant provides specialist abilities and experience, innovative ideas,... Read More

Inspiring Loyalty and Contentment in Your Workforce

One of the first things I look at when I... Read More

How Managers Can Help Retain Their Best Employees

A major problem for employers today is attracting the best... Read More

Managing After Downsizing

So, you survived the downsizing. Your company did something that... Read More

What to Do When Trust is Low

Trust is essential. You can't run a business without it.... Read More

Delegate Tasks to the Right Person

SELECTING THE RIGHT PERSON: To whom should tasks be delegated?... Read More

Help Your Employees Prepare for a Performance Appraisal

PREPARING EMPLOYEES FOR THE PERFORMANCE APPRAISAL INTERVIEWS: Remind employees to... Read More

I Cant Use This Approach Unless My Boss Does - Power, Accountability, and Consequences

People who work with us often struggle with this dilemma:... Read More

How to Approach Group Decision Making

GROUP DECISION MAKING -- IDENTIFY THE PROBLEM: Tell specifically what... Read More