In Leadership, The Critical Convergence Drives Great Results
The Leader's Fallacy lives! We subscribe to the Fallacy when we believe our enthusiasm over a particular leadership challenge is automatically reciprocated by the people we lead.If ignorance is bliss then leaders going around blithely adhering to the Leader's Fallacy have cornered the market on happiness.The truth is, it's more... Read More
Problem-Solving Success Tip: Dont Leave Your Key Stakeholders Guessing
Communicate! Don't leave you key stakeholders guessing.We are generally not very good about keeping others informed about the progress we're making, especially if there isn't much. You're more likely to get support and understanding if you get the word out honestly about what is and isn't happening. As you start... Read More
Effective Meetings: Why Most Meetings are a Waste of Time
Whether your company holds one meeting a week or dozens of meetings a day it is essential that this time is used efficiently and effectively. Most meetings are less effective than they could be not because they are poorly managed, but because meeting managers spend all of their time focusing... Read More
When Being A Facilitator DOESNT Help
I talked with a group of internal consultants last week - they felt they had to wear too many hats in their work. They had to be consultants, facilitators, coaches and trainers - sometimes in the same one-hour session. They weren't always sure what role to be in and they... Read More
Communication: Managements Responsibility
I've just watched, again, an episode in the Back to the Floor television series, which aired on the BBC (United Kingdom) and PBS (United States). Once more, communication turned out to be a key issue, as it often does in business stories.If you're not familiar with the series, it features... Read More
Bringing Ideas to Life: Seven Principles for Pulling Together
You're so excited you're practically bouncing off the walls. This idea-your best ever-is not only going to save the company tens of thousands of dollars this year, it's eventually going to be a moneymaker. However, following your presentation, your three colleagues sit staring at you like 'hear no evil,' 'see... Read More
The Changing Boss-Secretary Relationship
THE CHANGING BOSS-SECRETARY RELATIONSHIP: Imagine a partnership at work. One member is outlining the agenda for the annual stockholders' meeting, the other is managing the logistics. The last decade has brought many changes to the traditional boss/secretary relationship. We now see powers and responsibilities delegated to "executive assistants" that only... Read More
Increasing the Return on Your Training Investment
Insightful leaders and organizations recognize that training is a valuable tool for personal and professional development and therefore set some sort of an annual training budget.Most everyone I've ever talked to has been to both excellent training (hopefully ours!) and training that was, well, not so good. In a perfect... Read More
Reprimanding Marginal Employees
THE MARGINAL PERFORMER: Every manager must, from time to time, deal with a marginal performer - an employee whose work, for the most part, is satisfactory, but who regularly fails in some specific area or areas to maintain a satisfactory level of performance. The work of the marginal performer can... Read More
Test Your Hiring IQ
The purpose of any selection process is to discriminate (albeit fairly) among job candidates. Your goal is to select the right people, with the right skills, at the right time for the right position. Have you hired anyone recently? If so, how well did you do? How many of these... Read More
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Million Dollar Support System For You and For Your Business
Whether you are a consultant, coach, business owner, doctor, professional,... Read More
Business Innovation ? Core Competency and Competitive Advantage
Creativity can be defined as problem identification and idea generation... Read More
Does Your State Like To Keep Your Workers Compensation Secrets Hidden?
Workers compensation secrets are hidden deep within piles and piles... Read More
Managing the Human Resource Project
We obtain strategic results by aligning HR mission, vision and... Read More
Innovation Management: The Quality and Quantity of the Idea Pool
Creativity can be defined as problem identification and idea generation... Read More
A Sense of Humor in the Workplace ... Is it Me? Or, was that not funny?
When I was first initiated into Corporate America, I had... Read More
Muggers in Our Midst - When Rumour and Gossip Pay You a Visit
'I heard it on the grapevine' the old song goes.... Read More
Close the Performance Gap
One of the most difficult and emotionally draining situations you... Read More
The ?Better People? Fallacy
It's easy enough to convince your own staff that better... Read More
Creative and Innovative Culture, Change Management ? Three Easy Tests
Creativity can be defined as problem identification and idea generation... Read More
Benefits of Virtual Assistance
A virtual assistant is an individual who provides business services... Read More
To Meet or Not to Meet - What are the Questions?
Meetings can be a total waste of time or a... Read More
Resolving Needs - What Your Employees Wish For!
For your people, they want to do a great job... Read More
Developing Your Management Style
One thing a lot of us don't do in sales... Read More
Tales from the Corporate Frontlines: The Best Incentives are Free
This article relates to the Recognition competency, commonly evaluated in... Read More
Creativity Management and Behaviour
What behaviour maximises the chances of thinking of great ideas?... Read More
Indiscretion Can Kill Your Business
The quickest way to cancel out all the thought, work,... Read More
Check Your Communication Skills
Use this check list to assess your communication skills.Focus* Do... Read More
Lawyers With 2 Hands And Everything Else
I heard this back a few years ago. The boss... Read More
How Businesses Can Stop Wallowing in Bad Debt and Prevent It in the Future
"Become the Squeaky Wheel", a new book just published, explains... Read More
Is ISO 9001 2000 Right For My Business?
Firstly you should decide your own reasoning behind considering ISO... Read More
Setting a Pitiful Example: Twenty-six Warnings to Heed *
TO: All Parents [and Employers and Managers]From: Your Child and/or... Read More
Coaching Champions at Work
I saw Brian Kerr (the Irish national football coach) on... Read More
Punctuality in Business: What it Says About You
"Nothing inspires confidence in a business man sooner than punctuality,... Read More
Team Motivation - Tough Enough to Care
Sir Alex Ferguson has just celebrated his 1000 game in... Read More
ISO 9001 Compliant Program: Steps to Build
Implementing an ISO 9001 system represents a major effort. However,... Read More
Conflict Resolution Training- When Personal Safety is an Issue
Conflict generally arises by having your needs, desires, perceptions and... Read More
Getting the Most from Appraisals
Does your organisation have one of those annual 'occasions' that... Read More
Leaders Versus Cheerleaders
Everyone wants to describe themselves as a leader. Everyday, new... Read More
3 Keys to Being a Fearless Executive
In my work with business executives, I have come to... Read More
IT Expenditure - Why Businesses Spend Huge Amounts on Ineffective IT Investments
Another IT White Elephant!It seems that almost every day we... Read More
Productive Meetings: How to Make Your Meetings More Productive
There's one simple secret to effective meetings: set an agenda... Read More
25 Super-Practical Steps to Build Your Business!
For the past several weeks, we have focused on some... Read More
Problem-Solving Success Tip: Measure the Right Things.
Measure the right things. It's not enough just to measure-you... Read More
Lessons From Innovative Companies
What do the companies 3M, Polaroid, and Walt Disney have... Read More
Check Your Communication Skills
Use this check list to assess your communication skills.Focus* Do... Read More
2 Steps For Increasing Company Profits or Performing Business Turnarounds
1. Eliminate wasteEliminate reports, habits, products, duplicate input, and processes... Read More
Bar Charts Brought to Life: Index of Interactive Information for HTML and PDF
Bar Charts and the Information ChallengeWhether one is an unknown... Read More
Knowledge Management - Leadership Behaviours Which Encourage Knowledge-Sharing
The concept of knowledge management or knowledge sharing makes intellectual... Read More
The Challenges of Human Resource Management
IntroductionThe role of the Human Resource Manager is evolving with... Read More
Taking on Six Sigma Programs - Guidelines for In-House and Outsourcing Decisions
Based on a wild guess by a close associate of... Read More
One Simple Idea to Grow Your Business
Perhaps the most common theme I've heard in working with... Read More
Five Principles of Effective Communication
The problem with communication is the illusion that it has... Read More
You Cant Not Communicate
Most of us would like to be better communicators. As... Read More
Across The Interview Table!
Job interviews are easier for the interviewer or the interviewee... Read More
How Your Feelings and Those of Your Employees Can Make The Difference
How we feel is really more important than what we... Read More
How to Create Trust
People buy from you, offer help, and grant rewards based... Read More
Its All In The Systems
Have you ever noticed french fries taste the same at... Read More
How To Own A Business... Instead Of A Job
Every business is run by someone who took on a... Read More
Hire Winners: Avoid These 10 Interview No-No?s
Have you ever hired someone who did not live up... Read More
What Makes a Crisis a Crisis?
If you're old enough and were living in America about... Read More
The New Economy
This technological revolution has organization, efficiency and productivity requirements well... Read More
Problem-Solving Success Tip: Test Your Assumptions About Everything
Test your assumptions about everything.Assumptions have a way of creeping... Read More
10 Ways To Work Through A Business Slowdown
In running any kind of business, it's inevitable that sometimes... Read More
Project Managment: Land the Plane Stop Doing and Start Succeeding
We all spend time on planning vacations. If it's not... Read More
Safety Policy Sample Outline
Writing a safety manual is a tough job and most... Read More
The Three-category Approach to Performance Management: Effort, Ability, or Environment
Performance Management is the act of managing personal or organizational... Read More
Lateral Thinking, Logical Thinking, Applied Creativity
Certain processes enhance creative output and others enhance innovative output.... Read More
Communication Mix-Up
My friend Delia is the owner of a small private... Read More
Conflict Resolution Training- When Personal Safety is an Issue
Conflict generally arises by having your needs, desires, perceptions and... Read More
Ringing Doorbells Without Howitzers
Many operations leaders have been there, done that with re-engineering.... Read More
What Is Business Sense?
What is the principal thing you need to succeed in... Read More
CEO: The Key To Fix ingThe Marketing/Sales Collaboration Problem
We all know that achieving better alignment, synergy and cooperation... Read More
I Cant Use This Approach Unless My Boss Does - Power, Accountability, and Consequences
People who work with us often struggle with this dilemma:... Read More
Tales from the Corporate Frontlines: Finding The Perfect Balance
This article relates to the Work/Life Balance competency, which investigates... Read More
Auditing Improves Effective Planning
Speak of operations assessment, and we'll hear its significant value.... Read More
Business Management |