The 5 Things Great Managers Sense about their People, Every Day

Using all of your senses, to help you test how your people are feeling in your business, is a learned skill. Once you start to use it, your abilities to notice become refined and you have a background sensor working for you, day after day.As a precursor to having the... Read More

A Management Strategy

I witnessed some interesting behaviour from one of our premier management schools this summer. A behaviour that I have since discovered is not uncommon.This summer I met the PA of an emminent professor at a business school.I had met her on several occassions before and knew her to be a... Read More

The Four Key Steps In Hiring And Keeping Top People

"When you hire the best, the rest is easy!" We have heard this phrase many times, but how do we put this concept into action? We know that hiring the best people is vital to the success of your business, especially for fast growing businesses. And certainly, your customers have... Read More

Five Problem-Solving Success Tips

The ability to solve complicated problems quickly is more important than ever in today's tough economy.From the time we're little kids, we're taught to solve problems by trial and error. That's fine if the problem is as simple as a burned out light bulb. When the problem is a muddle... Read More

Uncovering the Secrets to Effective Performance Management

In many ways there are no secrets to implementing effective performance management. Performance Management is a process and a process which if implemented effectively should ensure that both employees and managers remain both productive and motivated.The actual process itself should hold no secrets. There are simply a number of steps... Read More

How to use NLP for Business?

What is Neuro-Linguistic Programming?Neuro-Linguistic programme is nothing but the study of human excellence. It is an art. It teaches you to be at the very best. It can change your life once for all. Neuro refers to your nervous system, the mental bridge of senses through which you feel, taste,... Read More

Stop Waste, Fraud and Abuse

Each year, businesses write-off six percent of revenue to waste, fraud and abuse. But why would managers throw all that hard-earned money away when there is a reliable way to eliminate waste, fraud and abuse using accounting policies & procedures to create internal controls.Internal controls eliminate uncollectible receivables; prevent theft... Read More

Take Control of Your Paper in 3 Easy Steps

Do you have piles of paper on your desk. Many do and don't know how to deal with them. They have no working system to deal with the day to day influx of paper, email, magazines and other information. Worse yet, after a while that pile on your desk gets... Read More

Profound Knowledge

We all are on a quest for knowledge. Whether its information that will make our lives easier or just small packets of data that in a trivial way allows us to sort out "why things are the way they are on this planet." As intelligent beings we are constantly receiving... Read More

Setting Direction Within an Organization

FINDING DIRECTION: An organization can't succeed without direction. Direction means having clear goals and guidelines; set goals and guidelines for staff to follow. When staff direction is needed, you must provide effective procedures for everyone to follow. Have guidelines and goals firmly set to keep the gray areas to the... Read More

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Lateral Thinking, Logical Thinking, Applied Creativity

Certain processes enhance creative output and others enhance innovative output.... Read More

Middle Managers Behaving Badly ? How To Stop This Damaging Your Results

More and more I hear and read about a looming... Read More

Customer Focus - Just 5 SimpleThings You Need to Think About

You can boil down the difference between successful businesses and... Read More

What We Have Here Is A Failure To Communicate

Today's successful organizations are the ones which carry on open... Read More

Effective Meetings - Quick Survey

Here's an easy quiz to check the health of your... Read More

Teaching Large Companies To Think Like The Little Guys

Q: I am an executive at a large company and... Read More

Strategies for Planning and Conducting Effective Meetings

Did you know that business executives spend about half their... Read More

Déjà Vu MCI to Qwest International Inc: Can this Corporate Marriage Survive?

Current Situation:As of this writing, the MCI Board of Governors... Read More

Can A Business Still Be Profitable When People Skills Are Absent?

In our current world of rapid and amazing technological advances,... Read More

How to Make a Difference Every Day

Every day, everyone can make the world a better place.... Read More

Can What Someone Does Off-hours Affect Your Business?

Q: How much do I have to worry about what... Read More

Stop Going to Meetings - 10 Questions to Ask Before Attending a Meeting - Get More Productive

We get invited to attend so many "meetings" but do... Read More

Retaining An Expert -- What Every Business Owner Needs To Know

As an entrepreneur, hiring an expert can be one of... Read More

Creativity Management and Behaviour

What behaviour maximises the chances of thinking of great ideas?... Read More

Success in Business Means Managing Negative Emotions

You may have the MBA but if an internal critic... Read More

The Do?s and Don?ts of Giving Feedback

Being able to give effective feedback is not just a... Read More

3 Tests To Hire The Best

Question: What's the easiest, cheapest and quickest way to have... Read More

Seven Cs to Avoid Procedure Writing Errors

You do your best to make sure your organization is... Read More

Strategic Clarity for Communication Management

Over the past few weeks I've been developing plans for... Read More

Keep The Faith - Transform The Fear

FEAR! To what extent does fear rule your life? How... Read More

3 Simple Things the Best Managers Do - And You Can Too!

If it's so simple, why don't managers all over the... Read More

Creativity and Innovation Management: Goal Setting

Creativity can be defined as problem identification and idea generation... Read More

Five Ways to Increase Profitability By Doing The Right Thing

1. Base your business in the Magic Triangle. Honesty, integrity,... Read More

Procrastination and JDI!

In a management role procrastination can seriously hold back progress... Read More

Dividing The Loot

It is when the going gets better, that the going... Read More

Cold Water Comments - What They Are and How to Manage Them!

Cold Water Comments - What They Are and How to... Read More

Management Training: Are You Satisfied With The Results?

If you're not satfied with the results of your management... Read More

Business Knowledge Management

In the last few years a lot has been written... Read More

5 Steps to Identify Core Processes

Part Two of Creating Well-Defined Processes SeriesNext Week: ImplementationLast week,... Read More

Learn About Commercial Collections Agencies Fees

As with any other service, there are good and bad... Read More

I Said Pareto Chart? Not Potato Chart!

Does this sound familiar? You were hired for the new... Read More

Choices in Appointing International Managers

Globalization is requiring companies to make important choices about how... Read More

Time-Wasting Problems - One Question to Move You Forward

In any organisation, progress is frequently impaired by the time... Read More