Change Management: Getting Everyone on Board the Change Train
How do you get everyone on board the change train that is gaining speed and heading out of the station? How do you get your people to, not only go through the motions, but also actually "buy into" the changes that are necessary? People's resistance to change is not entirely... Read More
Change Management
"It is not the strongest species that survives, nor the most intelligent, but the most responsive to change". -Charles DarwinThe world today is changing faster than ever before. Technological developments, financial constraints, expanding markets, restructure and mergers, new philosophies and government legislation are all putting pressure on organizations to change.... Read More
The DNA of Motivation
It really is about motivation. After all, what impels someone to climb a mountain, or go to college, or save for a car, or learn a new language or anything of a thousand things? What is it that moves someone to action from a position of comfortable stasis? The answer... Read More
Top Ten Tips for Outstanding Customer Service
Remember the 80:20 rule? You may not get everything perfectly right, but getting most right will be much, much better than the majority of your competition. These Top Ten Tips for Customer Service will get you well on the way.Be Your Customer Live the life of your customer and experience... Read More
Tales from the Corporate Frontlines: The Organizational Structure of Our Growing Business
This article relates to the organizational structure competency, commonly evaluated in employee satisfaction surveys. It shows how structural concerns can affect the typical employee workday, as well as feelings towards your organization's management hierarchy and reporting structure. A healthy organizational structure is one that arranges the activities of the enterprise... Read More
Effective Multi Cultural International Business Meetings
Of the many areas in international business where cultural differences manifest is in the corporate meeting room. International meetings are an area where differences in cultural values, etiquette, interpretations of professional conduct and corporate rules are at their most visible and challenging to control.In international business meetings, cultural differences between... Read More
Competion or Cooperation?
It has been said, there is no better way to hone your skills and improve your performance, than competition. Competing with others, or even with your self, fosters continued improvement, striving for even higher goals, and an ongoing sense of achievement. Competition in the world of business is natural and... Read More
Creativity Management ? Quality from Quantity
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of... Read More
Rules for Running a Meeting
As an experienced manager, I can announce without a doubt that the primary reason for lack of effectiveness in the contemporary business world is that people don't follow the rules for running a meeting. Thousands meetings are conducted each day and most of the meeting chairmen have not even heard... Read More
Is It Worth To Outsource? How One Can Outsource Wisely
Recent trends in software development market show that it is no longer the most efficient way to work onshore. Competition is too high and in some particular cases, US or European IT people even go farming rather than admit the situation and adapt themselves. This article is mainly for those... Read More
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Make the Most of Your Time - Focus on Strengths
Once working and focused in tune with what they do... Read More
Islam in the Workplace
Suggested practice for HR personnelMuslims now form one of the... Read More
A Comprehensive Sarbanes Oxley Act Summary
Individual and corporate security stand in the center of the... Read More
Identifying Potential in Ourselves and Others
If there is someone nearby as you read this look... Read More
Four Ways To Make the Case For Outsourcing
How do you convert outsourcing leads into clients? You may... Read More
Medical Collection. How Organized is Your Office?
At one time or another, all of us have experienced... Read More
Presenteeism: The Hidden Costs of Business
(prez.un.TEE.iz.um) nPresenteeism, a relatively unknown concept, is the complement of... Read More
Your Blueprint For Business Success
Before you start your own business one of the first... Read More
The Challenges of Human Resource Management
IntroductionThe role of the Human Resource Manager is evolving with... Read More
Hiring and Retaining Good Employees
Hiring good employees is not only important to business, it's... Read More
Effective Meetings: Why Most Meetings are a Waste of Time
Whether your company holds one meeting a week or dozens... Read More
Executive ESP: A Pathway to Success!
We all have psychic abilities that we use daily, although... Read More
Project Management - The Traveling Product Manager
Various studies ? and common sense ? indicate that involving... Read More
You Didnt Use Brainstorming to Select Your Measures, Did You?
IntroductionWhen Alex Osborn invented the creativity technique called brainstorming, I... Read More
Managing After Downsizing
So, you survived the downsizing. Your company did something that... Read More
Leaders Versus Cheerleaders
Everyone wants to describe themselves as a leader. Everyday, new... Read More
The 6 Steps to Six Sigma
Step 1Get the proper level of Six Sigma expertise at... Read More
Business Innovation ? Core Competency and Competitive Advantage
Creativity can be defined as problem identification and idea generation... Read More
The 20/60/20 Rule Of Leadership. Dont Go Solving The Wrong Problems
Several decades ago, a passenger jet approached a Florida airport... Read More
How Your Business Can Pick A Software Developer
Eventually, your business is going to need to have some... Read More
Time Management Tips for Managers
Late last year I was presenting a workshop for the... Read More
Success: A Wholistic Perspective
The world has always been mixed with the... Read More
Passion for Profits
Business owners and managers are busier than ever. As their... Read More
The Seven Cs: Partnership Danger Signs - The 6th C: Changing Vision
A series of articles exploring the seven critical areas that... Read More
Align The Enterprise & Make Beautiful Music Together
Q: Why is a great business like a great marching... Read More
Drafting an Employee Manual Sample Outline
One of the hardest things I had discovered running my... Read More
Cultural Differences: Making it Work Virtually
Working virtually adds a whole new dimension to the phrase... Read More
What Every Manager Should Know About How to Overcome Boredom
Do you find yourself easily becoming bored or tired at... Read More
Work Life a Balancing Act
Australians are loosing their laidback, carefree reputation, as we continue... Read More
1000 Managers Turned Their Plans Into Energy!
I bet you can't tell me how leadership training and... Read More
Managing People - Why Is It So Difficult?
Managing, supervising, being a team leader is the hardest job... Read More
Hiring Tip -- Picking The Best Candidates
I often hear leaders from all types of organizations ask... Read More
Six Honest Business Friends - They Guide Me In All I Do
SIX "HONEST BUSINESS FRIENDS" - THEY GUIDE ME IN ALL... Read More
Great Groups! - Getting a Group to Think Like a Genius
Great Groups! - Getting a Group to Think Like a... Read More
Poor Employee Performance: How to Deal
KEEP WRITTEN RECORDS: "Document !Document! Document!" Keep a record of... Read More
Action Learning: Its More Than OJT
For centuries companies have used on-the-job training (OJT). OJT works... Read More
The Dog That Didnt Bark
A few weeks ago, after consultations with others in an... Read More
Partnering for Performance
"The difference between a boss and a leader: a boss... Read More
Examining the Relationship Between Employee Satisfaction and Customer Satisfaction
Researchers have undertaken numerous studies to look at the connection... Read More
Avoid Outsourcing Pitfalls in the Injection Molds and Stamping Dies Markets
When looking to outsource overseas for Plastic Injection Molds or... Read More
Sharing the Reins: 10 Reasons To Sell Your Company To Your Employees
In 1987 I sold my business, South Mountain Company, to... Read More
Choosing the Right Corporate Training
According to a Gallup Poll, 80 percent of employees said... Read More
The Seven Cs: Partnership Danger Signs - Conflict Becoming the Norm ? Part 2
A series of articles exploring the seven critical areas that... Read More
Negative Self-talk is Too Expensive
I'm always fascinated by the people who lift huge weights,... Read More
Innovation Management ? forced into it!
Creativity can be defined as problem identification and idea generation... Read More
Power of Pinpointing Accountability
I have always said that if I were to write... Read More
Understand What Flows Through Your Business to Find Improvement
I remember once seeing a cartoon which showed two people... Read More
Islam in the Workplace
Suggested practice for HR personnelMuslims now form one of the... Read More
Few Things Are More Destructive Than An Insecure Boss
Few things are more destructive to a career than a... Read More
Is Your Employee Newsletter Management Propaganda?
It should not be. If it is an effective newsletter,... Read More
Business Innovation ? the Value of Structure
Creativity can be defined as problem identification and idea generation... Read More
Feedback - Make it Descriptive
Have you ever heard yourself say to a team member... Read More
The High Cost of Employee Turnover Among Project Managers
Imagine for a moment this scenario from a frustrated Senior... Read More
The 6 Steps to Six Sigma
Step 1Get the proper level of Six Sigma expertise at... Read More
Are You Using the Right Form of Energy?
As we near the end of summer, here is a... Read More
Procrastination and JDI!
In a management role procrastination can seriously hold back progress... Read More
People Skills: Eight Essential People Skills
Being able to communicate effectively with others requires people skills,... Read More
Nonprofit Performance: Outcome Measurement Can Be A Good Thing
Does the idea of program evaluation make your stomach churn?... Read More
Employee Motivation: It?s More Than A Paycheck
Managers often ask, usually with exasperation, "How can I keep... Read More
Ten Steps to Take the Work out of Work ? Replicate Yourself!
They say that management can be a lonely place. A... Read More
Allan Kempert Discovers That Truly All You Gotta Do Is Ask
A year or so ago, I met Allan Kempert. Allan... Read More
How to Approach Group Decision Making
GROUP DECISION MAKING -- IDENTIFY THE PROBLEM: Tell specifically what... Read More
Why Training Fails
Sometimes when I conduct my workshop on Effective Meetings, one... Read More
Team Motivation - Tough Enough to Care
Sir Alex Ferguson has just celebrated his 1000 game in... Read More
Do Customers Like the Feel of Your Organization?
In two recent articles "Some Evidence of How We Are... Read More
How to Find the Right Virtual Assistant for You
If you search on Google for "virtual assistant", you'll find... Read More
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