Successful Managing Through Delegation
Managers should avoid the tendency to constantly delegate to the same one or two capable individuals. This practice only overloads the best personnel while slighting all others.As with delegation in general, there may be occasions in which work must be divided among several individuals for example, highly technical or complex... Read More
Get Down With OCP: Evaluating DBA Job Applicants in an OCP World
Not long ago, weeding through DBA applicants with a tech interview was a straightforward process. You'd ask candidates 200 or so technical questions. If they got 100 correct answers, you knew they'd been around the block; 150 or more and you knew you were on to superior talent. But once... Read More
Group Discussion Guidelines
DISCUSSION METHODS: There are two basic types of discussion methods; the conference method and the workshop method. The conference method involves meetings of staff members, usually from the same organization, and is convened to pass on information, communicate management policies or decisions, or to solve organizational problems. These meetings are... Read More
The Leaders Fallacy May Be Howard Deans Undoing
Howard Dean's tenure as chairman of the Democratic National Committee will be fleeting unless he avoids a common leadership trap I call it, the "Leader's Fallacy".Leaders adhere to the Leader's Fallacy when they believe their enthusiasm for a particular leadership challenge is automatically reciprocated by the people they lead.However, in... Read More
Are You A B.O.S.S. -- Boisterous, Omnipotent, Self Indulgent, Sociopath
Boisterous, Omnipotent, Self- indulgent Sociopath. Avoid the B.O.S.S. syndrome with five leadership principles that translate academic leadership theory to real world, 21st century application.There are many academic theories published on leadership. Some of these theories include:Participative LeadershipPatricia McLagan & Christo Nel state that, "leadership is about breaking new ground, going... Read More
Planning For Growth
Are you planning your business or are you planning your growth? If you are like many high-performing business people, you have an annual ritual to set your plans for the coming twelve months. Some people do it in December, others at weird, miscellaneous times of the year,... Read More
Creativity and Innovation Management: The Value Of Due Diligence
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation. There are other useful definitions, for example, creativity can be measured according to the number of ideas produced, the diversity of those ideas and the novelty of those ideas.There... Read More
Hiring for Success
Hiring someone new to work in your business is one of the most critical decisions a business owner makes, although it is not always given the justice it deserves. If a position is vacant, or additional staff are needed, recruitment decisions are often driven by the pressure to get someone... Read More
Delegate Tasks to the Right Person
SELECTING THE RIGHT PERSON: To whom should tasks be delegated? Selecting the right subordinate to do the work is an evaluative process, and managers must be able to identify individuals both capable and willing to handle responsibility.DETERMINING EMPLOYEE RESPONSIBILITY: A careful review should be made of past assumptions about personnel.... Read More
New UK Laws on Staff Dispute Resolution and Disciplinary Procedures
October 2004 saw the introduction of the Employment Act 2002, which has brought a new approach to staff dispute resolution.It has long been acknowledged that disputes in the workplace are disruptive, stressful, and costly – both for employers and employees. Once time and legal expenses are taken into account, the... Read More
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Two Critical Success Factors in an ITIL Implementation
Any IT manager who wants to pursue the IT Service... Read More
Take The Guesswork Out Of Problem Solving
In today's chaotic world and uncertain economic times too many... Read More
Book Summary: Mind Your Own Business
A maverick is an independent person who will not go... Read More
Tales from the Corporate Frontlines: Senior Management and Directional Change
This article relates to the Senior/Top Level management of an... Read More
Getting Your Employees Attention Back to Work
It is 9:00 am on a Monday morning. Do you... Read More
Knowledge Management - Lessons Learned and How To Identify Them
Many organisations use the term "lessons learned" to describe the... Read More
Innovation Management: Radical Innovation
Creativity can be defined as problem identification and idea generation... Read More
Passion for Profits
Business owners and managers are busier than ever. As their... Read More
Take Your Firm to the Next Level
So you did such a good job in 2003 at... Read More
Change or Die! To Change Your Organization, Hire a Business Coach
It is a common business axiom ? change or die.... Read More
Training and ROI (Return On Investment)
Statistics consistently reinforce that the biggest challenge in today's contact... Read More
Indecent Proposal in the Workplace ? An Overview of Workplace Harassment & Employer Liability
An allegation of harassment in the workplace is a growing... Read More
Coaching Champions at Work
I saw Brian Kerr (the Irish national football coach) on... Read More
Involving People Gave Us the Improvements We Needed
We had a problem with handling materials in a production... Read More
How to Hire the Right People
One of the biggest challenges any business owner or manager... Read More
Test Your Hiring IQ
The purpose of any selection process is to discriminate (albeit... Read More
ISO 9001, What Next?
The overriding goal of ISO-14000. (History 1995)As ISO-9000 becomes a... Read More
What Every Manager Should Know About How to Reduce the High Cost of Employee Absenteeism
Employers pay a high price for absenteeism, often more than... Read More
Strategies for Planning and Conducting Effective Meetings
Did you know that business executives spend about half their... Read More
Creativity Management and Behaviour
What behaviour maximises the chances of thinking of great ideas?... Read More
The Idol-Makers
The end of the television season in May included the... Read More
When Code Freeze Turns To Code Slush
Time To Market (TTM) is a vital concept that every... Read More
Innovation, Idea Selection, Valuation
There is no sure fire route to commercial success, but... Read More
Optimizing Your Cash Flow With Proper Accounts Receivable Management
Businesses miss on growth opportunities and even close their doors... Read More
What You Should Know if People Dont Buy From You and People Dont Visit Your Web Site
It is essential to understand what work and what do... Read More
Smart Staffing Practices: Don?t Confuse Activity with Results
Does your hiring process consist of proven practices or just... Read More
Is Your Business A Dysfunctional Family?
The other day I brought my mother into an appliance... Read More
Three Business Lessons From The US Postal Service
There was a buzz in the air recently about the... Read More
7 Steps To Hire The Best
You can use this step-by-step method to hire applicants who... Read More
Manufacturing Capacity as a Commodity
Excess capacity in an automobile plant at Ford, Chrysler, Toyota,... Read More
I Cant Use This Approach Unless My Boss Does - Power, Accountability, and Consequences
People who work with us often struggle with this dilemma:... Read More
Are You Using the Right Form of Energy?
As we near the end of summer, here is a... Read More
Getting Software Developed for Your Business
At some point, your business is going to need to... Read More
50 Great Ways to Motivate and Not Break the Bank
Quick, Easy, and Even Fun! 1. Smile, say "Hi! How... Read More
How to Help Your Company Become a World Class Company
Most people think real change in an organization occurs as... Read More
Writing and Revising Your Life Story
Change is not simple. Why do we repeat behavior that... Read More
Allowing Employees Responsibility
Merely assigning a task with detailed instructions is not effective... Read More
Great Employees = Passionate Consumers
Companies spend millions of dollars each year identifying their brand,... Read More
Meeting Your Meeting Expectations
"To get something done a meeting should consist of no... Read More
Must Project Managers Be Technically Savvy?
"Must Project Managers be technically savvy?" This topic always seems... Read More
Enhancing the Motivational Climate of Your Workplace
It has been well documented that employees' productivity and job... Read More
What To Do When Your IT Project Is Late, Over Budget, and Looks Like It?s Never Going To Work
Here's a scary statistic. According to four prominent research firms,... Read More
Improving Your Inter-Company Communications At No Cost
It's all very well having a flashy (and expensive) advertising... Read More
The Seven Cs: Partnership Danger Signs - Competitive, Not Complementary Action
A series of articles exploring the seven critical areas that... Read More
Delegation for Business Leaders - How Letting Go Works
A leader's role is to focus on those areas of... Read More
What Every Manager Should Know About How to Overcome Boredom
Do you find yourself easily becoming bored or tired at... Read More
How to Hire the Right People
One of the biggest challenges any business owner or manager... Read More
How to Create a Trusting Manager-Employee Relationship
BUILDING TRUST AS A MANAGER: 1. Be reliable. Follow through... Read More
Oasis in a Cash Flow Desert - Four Resources That Increase Small Business Capital Streams
For small business owners, an enthusiastic vision for smooth, steady... Read More
Thoughts on Empowerment
People are empowered when they are given the authority and... Read More
Objects in the Mirror are Further Than They Appear
Definition From http://www.merriamwebster.com -- "Virtual: - being such in essence... Read More
Challenge of ERP Implementation: Q and A with Rick Maurer
Question: ERPs seem like a good idea, so why is... Read More
Collaboration: 3 Keys to Keeping Your Documents from Getting Lost in the Shuffle
Often, collaborating documents in a team or in a business... Read More
Learn to Assert Yourself
Pinpoint your own blocks to assertiveness: fear of disapproval, need... Read More
3 Reasons Why CRM Strategies Fail
Customer relationship management (CRM) is one of the most effective... Read More
Action Learning: Its More Than OJT
For centuries companies have used on-the-job training (OJT). OJT works... Read More
Innovation Management ? Time to Market or Time to Success?
Creativity can be defined as problem identification and idea generation... Read More
Managing Group Meetings
MANAGING SMALL MEETINGS: Keep the size of the meeting as... Read More
Measure for Measure
Can you imagine playing hockey without a goal? Basketball without... Read More
Communicating with Case Studies
A few weeks ago, a couple of colleagues and I... Read More
Change or Die! To Change Your Organization, Hire a Business Coach
It is a common business axiom ? change or die.... Read More
What to do When You receive a Bad Check
As a small business operator, personal checks may be one... Read More
Leadership Skills
Recent studies have shown that industrial supervisors are working at... Read More
The Paradox of Job Enrichment
Ellen was a clerk working for a large insurance company.... Read More
A Management Strategy
I witnessed some interesting behaviour from one of our premier... Read More
7 Steps To Hire The Best
You can use this step-by-step method to hire applicants who... Read More
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