Why Outsourcing Could Be The Best Thing You Do For Your Business

While it's probably not true to say that the traditional 9-5 job is on its way out, it IS true that more and more businesses these days are starting to see the value of outsourcing the jobs they can't cover themselves. Things like copywriting, PR, programming ? even secretarial and... Read More

Employee Turnover: Is It Eating Up Your Profits?

Keeping the cost of doing business down, yet providing a quality product or service, is one of the most critical components of success for today's leader. What many fail to realize is that employee turnover can represent a very substantial price tag to a company's productivity and its bottom line.Turnover... Read More

Performance Reviews That Actually Improve Performance

Employee performance reviews are one of the most dreaded tasks by most managers. It is hard to win here ? you can never say enough good things, and one word of criticism is generally the only thing they will remember.Taking the easy way out and just documenting the positive will... Read More

Tales from the Corporate Frontlines: Finding The Perfect Balance

This article relates to the Work/Life Balance competency, which investigates how your staff feels with regard to the balance between work and personal life. It explores issues such as priority of family and hours on the job, also covered in this competency. Organizations that enjoy a high satisfaction level in... Read More

Problem Solving

When problem solving, you may recognize that you were working on a symptom instead of the problem. An analysis of the more clearly defined problem may require an alteration to the objectives or the ideal solution. These reviews and changes are costly in terms of time and effort which emphasizes... Read More

A Sense of Humor in the Workplace ... Is it Me? Or, was that not funny?

When I was first initiated into Corporate America, I had a sense of humor that went unmatched by any mortal soul. I was quick-witted, smart, sharp, and knew every gag and joke available to humanity. Most of it, I learned in college. But, college never really did teach the fact... Read More

You Get the Behavior You Reward

On consulting assignments, here are some of the questions I frequently ask the employees I interview:1. How does your boss measure you?2. When the end of the year rolls around, how do you know if you have done a good job over the previous 12 months?3. If you wanted to... Read More

How to Keep a Good Employee: Look, Listen, Learn

Recently a client told me a wonderful story about how a change of attitude helped her to keep a valued employee.Angry and grumbling about one of the provisions in the company policy, the employee asked for a private meeting with my client, the owner of a small sales company, and... Read More

How Your Feelings and Those of Your Employees Can Make The Difference

How we feel is really more important than what we know. This is because how we feel plays a bigger role in our behavior than knowing what we should or should not do. For instance, we "know" smoking is bad for us. We see research that tell us auto accident... Read More

Lead to Succeed: The Seven Essential Steps to Work Leader Success

In my book "You're In Charge?What Now?" I use a mnemonic to describe the seven essential steps to work leader success. The mnemonic is "L.E.A.D.E.R.S" and each of these letters represents an essential step. While I have simplified the elements of leadership into seven words, the essence of my message... Read More

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Solve Problems Permanently - Ask WHY

As Albert Einstein said:-"The significant problems we face today, cannot... Read More

Sweet Parting Of Ways

Why settle for bad feelings when your employee leaves the... Read More

Using an Appraisal to Benefit Your Organization

PERFORMANCE APPRAISALS BENEFIT THE ORGANIZATION:Appraisals help spot employees with potential... Read More

Steps in Using the Critical Incident Technique

STEPS IN USING THE CRITICAL INCIDENT TECHNIQUE:1) The incident. Read,... Read More

Tales From the Corporate Frontlines: Team Dynamics and Communication

This article relates to the Team Dynamics competency, which evaluates... Read More

Learn How To Get The Most From Your Team

Being a leader isn't easy. Every one looks to you... Read More

Selecting A Collection Agency

If you run a business, you are sure to have... Read More

The 70% Solution: Practical Testing and Version Control

"What do you mean you need to push back the... Read More

How to Set Up a Conference Call

The methods in which you set up a conference call... Read More

4 Steps to Success In Life, Business, The Universe And Everything

Everyone wants to succeed in life. And no one starts... Read More

Are You Cascading Your Strategy, or Fragmenting It?

INTRODUCTIONThe typical approach executive teams use to cascade, or roll... Read More

10 Fundamentals for Effective Meeting

Here are ten fundamental concepts that characterize an effective meeting.Definition:... Read More

Learn About Commercial Collections Agencies Fees

As with any other service, there are good and bad... Read More

Executive Performance -- Whos to Blame for Incompetent Managers?

A recent article in the Wall Street Journal raised the... Read More

Management & Leadership - Doing it right in the 21st Century

The Old Way ? Command and ControlAlthough workplaces and management... Read More

Integrity... Should It Matter?

In our fast paced work culture, manned by technology savvy... Read More

How to Prepare for Your Companys Financial Future

Sooner or later, most business owners need to look for... Read More

Spirits in the Corporate Boardroom.......Oh, sure......

There is a growing movement in the spiritual... Read More

Avoid These Seven Deadly Dangers Of Outsourcing

Here are seven dangers of outsourcing your software development. They... Read More

One Bad Apple

One Bad Apple I know what... Read More

Summertime Blues

It's hard to believe the year will be half over... Read More

Create Your Methodology Based on a Standard Framework - Part One

OK. So you have decided that your organization has to... Read More

Building Bridges of Communication

Building a 'bridge of understanding' between parties is... Read More

The Gift of Gratitude

Gratitude might seem like a soft or even an obvious... Read More

Taking on Six Sigma Programs - Guidelines for In-House and Outsourcing Decisions

Based on a wild guess by a close associate of... Read More

Cold Water Comments - What They Are and How to Manage Them!

Cold Water Comments - What They Are and How to... Read More

The Supervisors 14 Essential Truths For Communicating With Direct Reports

One amazing, but sadly true, fact of today's advances in... Read More

Help Your Employees Prepare for a Performance Appraisal

PREPARING EMPLOYEES FOR THE PERFORMANCE APPRAISAL INTERVIEWS: Remind employees to... Read More

The How-Tos of Firing Incompetent Employees

CATEGORIES OF OFFENSES: Most organizations have two categories of offenses... Read More

Innovation Management ? Reducing Hierarchy

Creativity can be defined as problem identification and idea generation... Read More

Is Your Employee Newsletter Management Propaganda?

It should not be. If it is an effective newsletter,... Read More

Six Honest Business Friends - They Guide Me In All I Do

SIX "HONEST BUSINESS FRIENDS" - THEY GUIDE ME IN ALL... Read More

3 Ingredients of Highly Profitable Organizational Change

As waves of organizational change sweep across the business landscape,... Read More