ISO 9001 the Process Approach to Quality Assurance
What is the Process Approach to Quality?The ISO 9001 2000 standard is designed to manage and improve organizations processes. There is a great deal of misunderstanding and misinterpretation of the meaning of the process approach to Quality.If you have at all been involved with quality assurance I am sure that... Read More
Project Management - Preventing Project Slips
Can Project Managers prevent projects from slipping?Ask a techie to come up with a schedule for a specific list of activities, and more often than not, he/she will present a fairly accurate estimate. Some activities might be underestimated, others overestimated, but overall, the plan will be fairly accurate.However, something happens... Read More
Focus Leads To Nonprofit Success: Is Your Organization Rowing or Drifting
Picture yourself standing on the bank of a river watching a rowing competition. Carefully watch the crews. Crewmembers dip the oars and bring them to the surface again and again in a carefully orchestrated rhythm. Crewmembers are working together to realize their common vision of a first place finish. Every... Read More
Boost Your Leadership Skills By Disciplining Yourself In The Way Of The Question Mark
I'm often asked to come in to organizations and give a motivational speech to their employees. I reply that I'm not a motivational speaker. Never have been. Never will be. Don't want to be. I do something else. I teach their people how to become motivational leaders. That's a far... Read More
How to Create an Operations Manual
An operations manual can act as a tool for training employees and empowers them to your business running smoothly when you are out of the office. Though it may seem like a lot of work, the effort put into your operations manual can save you money that could otherwise be... Read More
Are You A B.O.S.S. -- Boisterous, Omnipotent, Self Indulgent, Sociopath
Boisterous, Omnipotent, Self- indulgent Sociopath. Avoid the B.O.S.S. syndrome with five leadership principles that translate academic leadership theory to real world, 21st century application.There are many academic theories published on leadership. Some of these theories include:Participative LeadershipPatricia McLagan & Christo Nel state that, "leadership is about breaking new ground, going... Read More
How Your Business Can Pick A Software Developer
Eventually, your business is going to need to have some software development. Your business is unique - you can't rely on a huge, faceless corporation to handle your unique needs with a shrinkwrapped, mass produced, production-line solution. You need custom software, and to get it, you'll need to pick an... Read More
Re-Discovery Procedures for Building Effective Management Systems: Phase V
Now we turn the corner to our final phase: Re-Discovery.Last year marked the 200th anniversary of the expedition of Lewis & Clark, and much has been written about their remarkable journey up the Missouri River and on to the Pacific. This band of explorers was aptly named The Corps of... Read More
Knowledge Management - Learning Whilst Doing - Facilitating an After Action Review
Introducing a learning culture into organisations can be difficult at times, particularly if the effort required it great and the benefits aren't quickly identifiable.After Action Reviews (known as AARs) are one of the simplest knowledge management techniques, and have been used to great effect in organisations ranging from the US... Read More
Creating a Team Working Environment
TEAM DECISION MAKING: Managers who invite participation believe that people directly affected by a decision should be involved in making that decision. The effort is toward joint, cooperative decision making. The aim is to give employees a chance to have a say about things that affect them. This means giving... Read More
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Growing Profits is Easy!
Everyone involved in running a business from the smallest start-up... Read More
Communicating CEOs
I see a PR firm has done a survey on... Read More
Employee Retention: Its a Changing Game
As a management consultant, I have seen some poorly conceived... Read More
Print Buying Consultant
Ten Money Saving Tips for Print ManagersDespite their stated desire... Read More
Managing Client Relationships
Managing Client Relationships: Even the best run organizations occasionally run... Read More
Five Steps to Successful Business Succession
The great majority of family businesses in North America are... Read More
Innovation Management ? Selecting Good Ideas
Creativity can be defined as problem identification and idea generation... Read More
Business Innovation ? the Value of Work Processes
Creativity can be defined as problem identification and idea generation... Read More
Knowledge Management - Keys to Successful Communities of Practice (Networks)
How can I make my community of practice truly effective?How... Read More
The Diamond Cutter
Geshe Michael Roach is a Princeton graduate and a Buddhist... Read More
How You Can Learn to be a Better Manager
When you first take over a department, expectations are usually... Read More
Selecting A Collection Agency
If you run a business, you are sure to have... Read More
Million Dollar Support System For You and For Your Business
Whether you are a consultant, coach, business owner, doctor, professional,... Read More
Knowledge Mapping
This module focuses on the basics of Knowledge Mapping, its... Read More
Is this A Good Time To Sell Your Body Shop Business?
Have you ever asked yourself the question? "Is this a... Read More
Test Your Hiring IQ
The purpose of any selection process is to discriminate (albeit... Read More
The Survey Feedback Process for Organizational Development and Change
THE PURPOSE OF SURVEY FEEDBACK:In globally competitive environments, organizations are... Read More
New Leadership For A New War
Military analysts call this "asymmetrical" war (as if war has... Read More
What You Should Know if People Dont Buy From You and People Dont Visit Your Web Site
It is essential to understand what work and what do... Read More
Is Your Employee Newsletter Management Propaganda?
It should not be. If it is an effective newsletter,... Read More
Is A Bad Attitude Permanent
Today there is great weight put on a person's attitude.... Read More
CEO: The Key To Fix ingThe Marketing/Sales Collaboration Problem
We all know that achieving better alignment, synergy and cooperation... Read More
Delegate Tasks to the Right Person
SELECTING THE RIGHT PERSON: To whom should tasks be delegated?... Read More
Creativity and Innovation Management: Goal Setting
Creativity can be defined as problem identification and idea generation... Read More
ISO 9001 Registration ? 8 Steps for Success
You've made the plans, built the quality system and conducted... Read More
Tales from the Corporate Frontlines: Employee Ideas Achieve Work Life Balance
This article relates to the Work/Life Balance competency, which investigates... Read More
Supervisor-Employee Relations: Tips For Managers
Supervisor-employee relations are a critical part of a work place... Read More
Improved Communication to Improve Results
Facilitating good communication can make the difference between a well... Read More
Innovation Management ? idea selection, development and commercialisation, what are the differences?
Creativity can be defined as problem identification and idea generation... Read More
Why We Judge
Judgment is the process of forming an opinion of something... Read More
Keep Your Good Workers by Building Good Leaders
A recent report from the American Hospital Association's Commission on... Read More
Creativity and Innovation - Large Firms Versus Small Firms
There is a pervasive assumption that small firms are more... Read More
Follow Up: It Makes A Difference
A while back the headlight switch on our minivan quit... Read More
How To Learn Great Management from Our Kids
Learning comes from many places. And one of the most... Read More
14 Ways to De-Stress Employee Vacations
Employees truly deserve paid vacations. Theystruggle through stressful jobs most... Read More
Why I always Keep my Promises
Integrity is very important to me, and I try hard... Read More
Interviewing Applicants Can Be Hazardous to Your Wealth
1st Fact: Interviewing applicants is the most common way companies... Read More
Towards Intercultural Understanding
An individual's ability to forge effective relationships across cultures is... Read More
How to Create a Trusting Manager-Employee Relationship
BUILDING TRUST AS A MANAGER: 1. Be reliable. Follow through... Read More
Enhancing the Motivational Climate of Your Workplace
It has been well documented that employees' productivity and job... Read More
Change Management
"It is not the strongest species that survives, nor the... Read More
Compensation and Six Sigma Black Belts
One of the more ambiguous elements of a Six Sigma... Read More
Power of Pinpointing Accountability
I have always said that if I were to write... Read More
The Power in Praising People
One of the keys to success is to have successful... Read More
Managing Change in the Workplace
Change is exhilarating. Change is terrifying. Change is badly needed... Read More
Top 10 Things Every Business Should Provide for Every Worker - Including the Boss!
Doing business and meeting the needs of workers is increasingly... Read More
Creativity and Innovation Management ? Feasibility
Creativity can be defined as problem identification and idea generation... Read More
Create Your Dashboard for Success
Driving down the road our eyes frequently scan the vital... Read More
Work Priorities: Where Can You Spend Your Time Most Effectively?
Understanding where you can spend time most effectively requires concentration... Read More
How To Jump Start Your Profits and Keep Your Profits Rolling
There are so many ways to jump start your prifits... Read More
Procrastination and JDI!
In a management role procrastination can seriously hold back progress... Read More
Why Your Business Needs an E-Mail Policy
Why is it imperative to have a company E-Mail Policy?... Read More
Smart Choices: How to Hire the Best
Your organization's continued growth and success depend on making smart... Read More
Business Fit
I have been an entrepreneur for over twenty years and... Read More
Managing People - Why Is It So Difficult?
Managing, supervising, being a team leader is the hardest job... Read More
Performance Appraisal Scenarios: Improve Your Communication
IMPROVING COMMUNICATION DURING THE PERFORMANCE APPRAISAL: If the employee has... Read More
Hows Your Company RQ (Reputation Quotient)?
In light of recent corporate scandals, from Enron and Global... Read More
First Things First -- Process BEFORE Technology
Here's a brief story I encountered while leaving Newark International... Read More
Six Honest Business Friends - They Guide Me In All I Do
SIX "HONEST BUSINESS FRIENDS" - THEY GUIDE ME IN ALL... Read More
Interviewing: How to Stay Out of legal Hot Water
Some interviewers ask great questions; others ask dumb questions; and,... Read More
The Thick Line Between Buddy and Boss
Q: One of my key employees is giving me trouble.... Read More
Is Your Employee Newsletter Management Propaganda?
It should not be. If it is an effective newsletter,... Read More
Passion for Profits
Business owners and managers are busier than ever. As their... Read More
In Leadership, The Critical Convergence Drives Great Results
The Leader's Fallacy lives! We subscribe to the Fallacy when... Read More
A Sense of Humor in the Workplace ... Is it Me? Or, was that not funny?
When I was first initiated into Corporate America, I had... Read More
10 Resolutions For The New Year!!
Each year many people create a list of resolutions designed... Read More
Business Management |