Increasing Employee Retention Through Employee Engagement

You've seen it happen many times. An organization that provides top wages and benefits loses a great employee to a competitor for no apparent reason. Of course, some employee turnover is to be expected, but if your company is truly engaging your employees, there is no good reason for the... Read More

Succession Planning? ... Not on My Watch!

At first blush, it would appear there is no shortage of Succession Planning Advocates convinced in theory, the importance and benefits of corporate Succession Planning. In practice, however, real succession planning - or the overt lack thereof - runs juxtaposed to principle. The important question then is, "Why?"In November 2002... Read More

Gossip And Rumors And Hearsay, Oh Why?

In the Wizard of Oz, it was "Lions and tigers and bears, oh my!" Many organizations today are singing a slightly different tune: "Gossip and rumors and hearsay, oh why?"It is estimated that gossip and rumors within a company can cut productivity by as much as 50%. Of course this... Read More

Three Business Lessons From The US Postal Service

There was a buzz in the air recently about the US Postal Service. Seems as though they were running into a budget deficit in the billions.The Postal Service claimed they must cut Saturday service to customers to stay afloat -- a service they had provided for years. And one that... Read More

My Companys Leadership Sucks!

Maybe it's the season or just a more buoyant job market; but lately I'm sure involved in a lot more discussions about leadership.I'm receiving more requests for help defining the key characteristics which make a great leader; and I'm hearing a lot of negative stuff from clients about their bosses.Most... Read More

Are Your Meetings Smart?

Soon after I finished a brief seminar on how to accomplish more in less time every day, Roger shook my hand and said, "I can use what you said. But there is one thing you didn't talk about. It is something that drives me crazy. I can't get anything done... Read More

Bullying and the Not for Profit Organisation

Where there is people there is politics! Bullying is now a major workplace issue that has invaded our not for profit organisations. Take the following example.Cheryl was the General Manager of a Not for Profit organisation in a major Australian City providing specialist supervision for young adults. She had recently... Read More

A Corporate Facelift With Sound Bytes

If Baby Boomers can get botox and tummy tucks, then why don't companies receive facelifts to improve their image as well? The telephone is the lifeblood of any business. Use it respectfully. Don't leave your clients on-hold to listen to radio static or elevator music. With digital recording and delivery... Read More

Micromanagement and Delegation

Micro-Management and Delegation Recently I had a long discussion with a friend of mine about Managers and managing. She is a former HR Manager for several major companies and was bemoaning the fact that training for managers has been cut back so... Read More

Hows Your Company RQ (Reputation Quotient)?

In light of recent corporate scandals, from Enron and Global Crossing to those of once trustworthy mutual funds, is it any wonder that more people are asking, "Can I trust this company enough to do business with them?" But the trust issue isn't just relative to the buyers of your... Read More

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What Every Manager Should Know About How to Become An Effective Executive

In his book, The Effective Executive, Peter Drucker pointed out... Read More

Quick Tips On Bringing Out The Best In People

Want to bring out the best in people?Edward W. Smith,... Read More

Doing More With Less

This is a bottom-line environment.Decreasing the downtime of revenue producing... Read More

6 Shared Factors of Successful Executives

These factors where determined by interviews with and books from... Read More

An Original Perspective on Waging Conflict as a Way to Promote and Restore Self-dignity

Conflict is a fact of life for all of us,... Read More

Performance Management - Getting The Most Out of Your Employees

Managing for Best PerformanceIn it's simplest form, performance management is... Read More

How to get an Audiences Attention

A trainer dryly discussing how to motivate people in an... Read More

What Every HR Manager Should Know About Hiring Productive Employees

The characteristics of job applicants have a strong influence on... Read More

Make Them GLAD Youre Their Boss

Criticism has the power to do good when there is... Read More

How to Get Your Procedures Project Done

Wouldn't it be nice for business owners and executives to... Read More

Lower the Bar

"Nothing great was ever achieved without enthusiasm." Ralph Waldo EmersonI'm... Read More

Five Essential Hiring Practices

Recruiting and hiring are often done in haste, leaving the... Read More

Necessary Tasks You May Want to Delegate

As a business owner, time is of the essence. Running... Read More

Behavioral Extensions and Its Implications at Workplaces

The study of Behavioral extension involves investigating the source of... Read More

Using the Six-Sigma Methodology to Improve Wafer Fab Productivity

As a result of consolidation of operations and significantly increased... Read More

Creativity and Innovation Management ? Hierarchies

Creativity can be defined as problem identification and idea generation... Read More

Delegate, Dont Abdicate

One of the key skills for the leaders of growing... Read More

Project Management, A Forgotten Perspective

Effective project managers know how to get the job done,... Read More

5 Steps to Identify Core Processes

Part Two of Creating Well-Defined Processes SeriesNext Week: ImplementationLast week,... Read More

Creativity Management - The Value of Being Prolific

When asked his secret to success, the author Graham Green... Read More

Organizational Techniques - Tickler and Chron File

One of the biggest problems we encounter in our consulting... Read More

Burger on a Bun Decision Making

When approaching any decision, it's important for individuals to maintain... Read More

Difficult Employees-Poor Performance - 10 Tips for Dealing with it in the Workplace

I personally struggle with the term 'managing people' - because... Read More

Managing Client Relationships

Managing Client Relationships: Even the best run organizations occasionally run... Read More

Creativity and Innovation Management ? Motivation and Management Layers

Creativity can be defined as problem identification and idea generation... Read More

Hiring Your First Business Personal Assistant: Some Guidelines for Successful Hiring

Hiring the first personal business assistant is an exciting time... Read More

Goodwill is an Intangible Asset

'Goodwill' is regarded as an intangible asset in a business.... Read More

Innovation Management ? Flexibility

Creativity can be defined as problem identification and idea generation... Read More

Presenteeism: The Hidden Costs of Business

(prez.un.TEE.iz.um) nPresenteeism, a relatively unknown concept, is the complement of... Read More

When Change Is In the Wind...Heads Up!

In these days of takeovers and mergers, of downsizings and... Read More

Hiring and Retaining Good Employees

Hiring good employees is not only important to business, it's... Read More

Five Steps to Successful Business Succession

The great majority of family businesses in North America are... Read More

Problem-Solving Success Tip: Measure

Measure.The first key question to answer in starting a problem-solving... Read More