Performance Evaluations Can Be Beneficial
THE PERFORMANCE REVIEW MEETING: It's a fact - most supervisors and employees have negative feelings toward performance appraisals and appraisal interviews. It's often necessary to shift people's thinking from the perception that the interview is a time of judgment to the perspective that supervisors can provide support and direction to... Read More
10 Ways To Maintain Profits In A Slow Economy
1. Sell more back end products to your existing customer base. You already created rapport, trust and proved your credibility to them.2. Make it a practice to up sell to new and existing customers. After they decide to buy one product, offer them another product.3. Cross promote your products and... Read More
Setting Direction Within an Organization
FINDING DIRECTION: An organization can't succeed without direction. Direction means having clear goals and guidelines; set goals and guidelines for staff to follow. When staff direction is needed, you must provide effective procedures for everyone to follow. Have guidelines and goals firmly set to keep the gray areas to the... Read More
Lead to Succeed: The Seven Essential Steps to Work Leader Success
In my book "You're In Charge?What Now?" I use a mnemonic to describe the seven essential steps to work leader success. The mnemonic is "L.E.A.D.E.R.S" and each of these letters represents an essential step. While I have simplified the elements of leadership into seven words, the essence of my message... Read More
Budgets that Damage - The Downsides of Making the Numbers
In my organisational career, I had budgets from the age of 22 to 47. I lived and breathed them and many times, budgets, the gospel that they were, caused havoc, albeit within the corporate retailer framework that I worked.Here are two examples of the damage caused.Example OneTypically budgets were initially... Read More
Demise of the Lone Ranger Manager: A Lesson in Management Communication Style
When executives see themselves as solely responsible for the overall success of their enterprise, subordinates can hardly be blamed for acting according to predictions.Let's look at a familiar scene in classical American - if I may use the word - mythology.Panic and terror have brought all normal activity to a... Read More
Book Summary: Mind Your Own Business
A maverick is an independent person who will not go along with the other members of a group (Oxford ESL Dictionary). This book provides priceless stories and insights from a maverick of the business world; an exemplary business leader who prefers not to follow orthodox beliefs in business, nor be... Read More
The New Economy
This technological revolution has organization, efficiency and productivity requirements well above what was needed in the past. And although all three of these have always been important, they are now considered crucial in the growth and maintenance of businesses worldwide. Technology's power gives us the tools to reduce routine tasking... Read More
Partnering for Performance
"The difference between a boss and a leader: a boss says, 'Go!' ? a leader says, 'Let's go!'" -E. M. Kelly* Are you a boss or a leader?* Do your employees see you as part of the team or as looking over it?* How would your team members define your... Read More
Ten Top Ways for Managers to Motivate Their People
So to help start the ball rolling, here are ten top ways to get your people motivated. Ten small steps for you to start with. Recognise themRecognise your people as people, by saying 'Good Morning', checking that they're OK and taking a little time with them. Challenge themPeople need stimulation... Read More
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Know the Source of Business
One of the first questions we ask a prospect or... Read More
Are You Managing to Lead?
For many people, the terms "manager" and "leader" are synonymous.... Read More
Communication, Feedback, and Participation: Three Easy Tidbits For Smarter Business
On communication: One of the biggest strains on the communication... Read More
The Higher You Go
The higher you go, the cooler it becomes. Really? Let... Read More
Intercultural Management
The role of a manager is evolving in response to... Read More
Popular Business Misconceptions Cost You Money!
Faulty information costs you money! Which of these popular business... Read More
Ten Secrets of Super Successful Meeting Planners
Whoever said that being a meeting planner was easy, lied!... Read More
Presenteeism: The Hidden Costs of Business
(prez.un.TEE.iz.um) nPresenteeism, a relatively unknown concept, is the complement of... Read More
Ten Steps to Take the Work out of Work ? Replicate Yourself!
They say that management can be a lonely place. A... Read More
Industry Analysis Section of Your business plan
Writing a Business Plan for your next entrepreneurial endeavor is... Read More
So, You Want to be in Management? Five Essential Factors that Will Determine Your Chances
The following information is based upon over 500 interviews with... Read More
Miracle Max On Market Breakthroughs
Successful enterprise building requires seven elements. These are:1. People, who... Read More
Think Time... Its Now Or Never
I recently read an article published in the June, 2005... Read More
Once Upon a Conflict
Once upon a time there lived an innocent, hardworking manager.... Read More
Getting Information From Prospects
You're at a networking function and you've made that all-important... Read More
Innovation Management ? Innovation or Profit?
Creativity can be defined as problem identification and idea generation... Read More
Why Your Business Needs an E-Mail Policy
Why is it imperative to have a company E-Mail Policy?... Read More
What Every HR Manager Should Know About Hiring Productive Employees
The characteristics of job applicants have a strong influence on... Read More
CEOs And Boards Are Locked In A Spiral Of Doom
American CEOs are dropping like flies. Boards, armed with new... Read More
Small Business Outsourcing: An Introduction
Outsourcing is the delegation of a business process to an... Read More
Lessons From Innovative Companies
What do the companies 3M, Polaroid, and Walt Disney have... Read More
Innovation Management ? Rigorous data analysis
Creativity can be defined as problem identification and idea generation... Read More
Know Your Business! - 7 Key Questions You Must Ask
You need to know all that is going on around... Read More
Boost Your Leadership Skills By Disciplining Yourself In The Way Of The Question Mark
I'm often asked to come in to organizations and give... Read More
Dont Get Caught With Your PR Down
Why risk the embarassment when with a little basic PR... Read More
Loyalty, Motivation And Work-Life Balance
Managers who aren't loyal to their people can't expect loyalty... Read More
Why Business Owners Need Security
The main reason is to stop any potential lawsuits from... Read More
Discover the Astonishing Power of Words Today!
Picture all the people you know who are dynamic, successful... Read More
How to Hold Effective Staff Meetings
Many people believe that they conduct effective meetings, when all... Read More
Biometrics and ?Return On Investment?
At this time of tight budgets, the mantra of business... Read More
How to Create Trust
People buy from you, offer help, and grant rewards based... Read More
25 Super-Practical Steps to Build Your Business!
For the past several weeks, we have focused on some... Read More
Five Principles of Effective Communication
The problem with communication is the illusion that it has... Read More
Delegate Tasks to the Right Person
SELECTING THE RIGHT PERSON: To whom should tasks be delegated?... Read More
How to Keep a Good Employee: Look, Listen, Learn
Recently a client told me a wonderful story about how... Read More
How To Turn Business Losses Into Cash Flow
When the typical new business operator starts a business, they... Read More
Performance Evaluations Can Be Beneficial
THE PERFORMANCE REVIEW MEETING: It's a fact - most supervisors... Read More
Focus on Outcomes to Keep Your Business On-Course
Did you know that an airplane in flight is off... Read More
The Power of Positive Communication
Communication is the key to your success at work, at... Read More
Five Ways to Influence Change in Others
Because of my work as a consultant, trainer and coach... Read More
Creative People, Innovative People
The title implies that some people are and others not.This... Read More
Where Businesses Fall Short
1. No vision. Successful businesses have a clear vision or... Read More
If You Build It, Investors Will Come
When you begin to write your business plan or a... Read More
Experiences of Management Coaching (Part 2)
In our experience, we have found that there are several... Read More
Planning For Growth
Are you planning your business or are you... Read More
Sharing the Reins: 10 Reasons To Sell Your Company To Your Employees
In 1987 I sold my business, South Mountain Company, to... Read More
The Retailers Calendar
The Julian calendar we use to pass the time every... Read More
Travel the World - for Free!
I have been very fortunate to travel to several countries... Read More
Spotlight on Productivity: How to Overcome E-Mail Overload
Do you ever feel overwhelmed by e-mail? Have you ever... Read More
Cultural Differences: Making it Work Virtually
Working virtually adds a whole new dimension to the phrase... Read More
Bosses Are Out ? Managers As Coaches Are In
There is a new trend taking hold in business today... Read More
Future Business Success - What Does Good Look Like?
When you know you need to shift up a gear,... Read More
Change Behaviors, Change Performance
Every organization is looking for the holy grail of performance... Read More
Management Consultants, Creativity, Innovation
Most firms have intelligent, capable, knowledgeable managers who are very... Read More
Change or Die! To Change Your Organization, Hire a Business Coach
It is a common business axiom ? change or die.... Read More
Creativity Management - The Value of Being Prolific
When asked his secret to success, the author Graham Green... Read More
Lone Rangers Suffer without Tonto
A lone ranger is someone who prefers working in solitude... Read More
Knowledge Management: More Than Just Know-how!
People sometimes interchange the terms "know-how" and "knowledge", but there's... Read More
Make a Difference - Sweat the Small Stuff First
My background is in retail management - yes, running stores,... Read More
Training Adults, Not Teaching Children
Adults are vulnerable to personal and professional embarrassment from poor... Read More
Empowering Others - Giving Them Some Control
It's been a pretty good weekend around the place -... Read More
Management Team Section of Business Plans
Writing an award winning business plan is a great skill,... Read More
Take The Guesswork Out Of Problem Solving
In today's chaotic world and uncertain economic times too many... Read More
A Leadership Lesson: Two Guys With Guns
PERMISSION TO REPUBLISH: This article may be republished in newsletters... Read More
Efficiency Around The Office
Nearly every office, be it commercial or home-based, may have... Read More
Organisation Tips For The Mobile Executive
Despite the fact that everyone sighs "How glamorous!", the life... Read More
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