Another IT White Elephant!It seems that almost every day we read in the newspapers about another hideously over budget IT project that doesn't achieve its expected benefits. The ones we read about are usually major multi-million pound projects in the public sector, however this is only the tip of the... Read More
A recent Washington Post article, described the life of temporary employees working at an automobile plant in Kentucky. Working at a fraction of what permanent employees make at the plant, some employees had been working as temps for extended periods, as long as three or four years, when early indications... Read More
Fast Relief for Sarbanes Oxley Section 404 ComplianceSection 404 of the Sarbanes-Oxley Act requires management to confirm the effectiveness of their IT and financial controls in an "internal control report", which is contained within the annual report (10-K) issued to the public. But what exactly is an internal control report,... Read More
This article relates to the Manager/Supervisor competency, commonly evaluated in employee satisfaction surveys. This competency evaluates an employee's feelings regarding their direct manager or supervisor. The manager/supervisor competency covers topics like clarity of goals, manager support, coaching and feedback, and regular reviews of performance. The old adage that "people leave... Read More
In the fitness room the other day, I caught a glimpse of a movie trailer on television. A father spoke very open-heartedly with his son about his work as a fireman. He acknowledged the fear that welled up in him when he looked into a small, dark room filled with... Read More
Consequences of Not Giving Effective FeedbackLet's take a look at some typical examples of what goes on in work environments when managers don't give good feedback.Example #1: John has been working at his new job for one month. On his first day at work, Wilma, his boss, showed him what... Read More
Employees are the often-neglected stakeholders in the success or failure of a CRM (Customer Relationship Management) initiative. But employees don't always resist new ways of doing business. If you factor in relationship management practices that engage people in the change process, you can circumvent significant resistance and actually speed up... Read More
Living in the 21st Century is truly marvelous, isn't it? We live in a world of instant communications where everything we need to know is right at our fingertips. The moment anything of significance occurs it is instantly transferred around the globe making us the most well informed generation in... Read More
Managers often ask, usually with exasperation, "How can I keep my employees motivated? I pay them decently. What else is there?"Offering competitive salaries is certainly important. But a paycheck is what helps people get to sleep at night, not what gets them going in the morning.What keeps them committed to... Read More
MSDS SHEETSMSDS stands for Material Safety Data Sheets. MSDS sheets contain nine sections. These sections are:I. General InformationII. IngredientsIII. Physical DataIV. Fire and Explosion Hazard DataV. Health Hazard InformationVI. Reactivity DataVII. Spill, Leak and Disposal Procedures VIII. Special Handling InformationIX. User's ResponsibilityAt the top of each sheet is a square... Read More
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What you say to other people can make or break... Read More
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This article relates to the Coworkers competency, commonly evaluated in... Read More
Succession Planning provides many valuable assets to your business. Yet... Read More
This article relates to the Culture & Climate competency, commonly... Read More
In part one of this article I told you about... Read More
One of the most difficult tasks you will face as... Read More
Q: One of my former employees has launched an online... Read More
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IBM, which registered 3248 patents last year, has decided that... Read More
Creativity can be defined as problem identification and idea generation... Read More
Workplace violence has become a tragic reality today. From minor... Read More
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Positive versus Negative WorkplacesWe have all worked in places where... Read More
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The candy box is a container for all your favourite... Read More
INTERNAL PUBLIC RELATIONS: Never overlook an opportunity to do internal... Read More
Are you trying to hire dozens of hourly workers or... Read More
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One of the things that most impacts people's productivity is... Read More
Business Management |