Knowledge Management - Leadership Behaviours Which Encourage Knowledge-Sharing

The concept of knowledge management or knowledge sharing makes intellectual sense to the leadership teams in most organisations. Why wouldn't we want to learn from our successes and failures, and translate that learning into value?However, there is often a gap between the conceptual understanding, and their own behaviours as leaders... Read More

Office Politics

Office politics! It's just another way of saying: "The employees are not getting along!"When so much of a company's success depends on the employees' ability to work together as a cohesive team, it is critical that people understand and appreciate the differences in each other.Symptoms of Office Politics:ConflictStressJob DissatisfactionPoor communication... Read More

To Meet or Not to Meet - What are the Questions?

Meetings can be a total waste of time or a powerful and productive communication tool that solve problems, stimulate ideas, promote team spirit and generate action. The results lie totally in how they are run. Organized and well-managed meetings will inevitably produce effective results. Whereas, meetings that are poorly managed... Read More

Is this A Good Time To Sell Your Body Shop Business?

Have you ever asked yourself the question? "Is this a good time to sell my business?" That is a question every business owner asks himself, everytime he has a bad day. I once received e-mail from the editor of the Auto Body News, asking me that key question. "What is... Read More

Hiring a Book Keeping Service

Whether you choose to do your own books and accounting or hire those services out there are a few things you should know first.A good book keeping service will normally charge you around $200 -500 per month while you are still somewhat small and you can receive: Profit and Loss... Read More

5 Management Decision Making Lessons from a Long Shot. A Heartening Belmont Victory

Like many, I watched the 134th Belmont Stakes hoping to see the first Triple Crown in 24 years. Instead, I saw the 70-1 long shot, Sarava, appear from nowhere to win. We should take heart from this unlikely victory. As small business owners, managers, and entrepreneurs, the "big shots" often... Read More

Knowledge Management - Creating a Sustainable Yellow Pages System

How can I "know who knows" None of us can personally know more than around 250 people, yet we want our companies to be smart, learning organisations where it's easy to find the right person to talk to. This is why many organisations create "yellow pages" applications, which enable employees... Read More

5 Ways of Increasing Business Profits

The economy may finally be turning around and showing signs of a rebound. Interest rates have begun to rise and the stock market is recovering from the lows it experienced in the last couple of years. Is your business ready to take advantage of these improving times? Can you translate... Read More

Productive Meetings: How to Make Your Meetings More Productive

There's one simple secret to effective meetings: set an agenda and stick to it. The agenda drives the content and outcomes of the meeting and, where appropriate, should reflect the needs of all attendees so everyone has a buy-in and an interest in the outcomes. Follow these simple steps for... Read More

Write Winning Proposals For Venture Capitalists

You need to secure money for your project. You visit venture capitalists to see if you can get that money. A venture capitalist views your project as a pure investment. A venture capitalist has no emotional attachment unlike you. You need to write a proposal that is structured around a... Read More

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Toxic Bosses

What's everyone's favorite topic around the water cooler? Bad bosses!... Read More

Poly Bags and Pallet Shrouds - Just Get it Right

For many companies, procuring the right packaging, such as Poly... Read More

To Thine Own Self Be True--Its Better for Business: What Arthur Andersen Would Say to His Company

As a child, you probably heard, "to thine own self... Read More

Weaknesses of Wishing

When you're starting a business, you might wish for a... Read More

Employee Performance - If You Want the Best, Get Personal!

This is a story about a man and three dogs.I... Read More

3 Reasons Why CRM Strategies Fail

Customer relationship management (CRM) is one of the most effective... Read More

Don?t Forget Where You Came from - Why the Past is Important in Implementing Business Change

Much of the literature and advice on implementing business change... Read More

Managing Employees Is A Little Like Herding Cats

Q: I started my small business about a year ago... Read More

Creativity and Innovation Management ? Money Doesnt Do It

Creativity can be defined as problem identification and idea generation... Read More

Good Idea Generation ? A Process

It seems incongruous that good idea generation can be a... Read More

Managing People - Why Is It So Difficult?

Managing, supervising, being a team leader is the hardest job... Read More

Terrible Meetings - Ten Ways to Spot Them!

Sometimes, better than giving advice about how to run things... Read More

How To Hire Superstars

Can a person's behavior and values really determine if they... Read More

Hiring for Success

Hiring someone new to work in your business is one... Read More

The Silent Assassin - What to Do When They Visit You?

IntroductionThere are a group of people in the community that... Read More

Management & Leadership - Doing it right in the 21st Century

The Old Way ? Command and ControlAlthough workplaces and management... Read More

On the Road to Assertiveness

Learning to be assertive takes time, courage and the ability... Read More

The Red Phone - Management Consulting in 30 Seconds or Less

Modern business faces complex problems; management often calls upon highly-specialized... Read More

Encouraging Behavior That Gets Results

You're the boss, and you have every reason to feel... Read More

Focus Leads To Nonprofit Success: Is Your Organization Rowing or Drifting

Picture yourself standing on the bank of a river watching... Read More

An Honest Look at Your Business

There is a difference between being comfortable and being in... Read More

Setting Direction Within an Organization

FINDING DIRECTION: An organization can't succeed without direction. Direction means... Read More

Two Critical Success Factors in an ITIL Implementation

Any IT manager who wants to pursue the IT Service... Read More

Resistance - How to Handle It

Do you ever meet with resistance from other people -... Read More

Five Days to More Effective Inventory Management

The litany of headaches related to the implementation and on-going... Read More

Classifying Motivational Needs

While there exist several useful definitions of motivation, for our... Read More

Controlling Your Cash Flow

IntroductionAre you looking for a way to gain control of... Read More

Small Business Checking Accounts

ACCOUNTING AND BILLINGCHECK BOOKSWe recommend that you maintain a business... Read More

Managing Group Meetings

MANAGING SMALL MEETINGS: Keep the size of the meeting as... Read More

Finding Proactive Solutions: A Key to Demonstrating Your Management Fitness

In my book Talking Points: 25 Tips for Clear, Credible... Read More

Outsourcing Quiz: Cheap Vs. Good

Someone can say, 'Why do you oppose this?' So I'd... Read More

Smart Choices: How to Hire the Best

Your organization's continued growth and success depend on making smart... Read More

One Crazy Cookie

In order to survive, you have to be happier than... Read More