Hidden Consultants Within Your Organization

You've all heard the old joke about a consultant being someone who uses your watch to tell you the time, and then steals your watch. There's some truth to the story: consultant recommendations are often the same things that your employees or customers have been telling you all along. But... Read More

Managing the Human Resource Project

We obtain strategic results by aligning HR mission, vision and values. The following overview highlights a macro approach to project management. Seeking a stretch assignment, such as ownership of a major corporate HR initiative, we lead our organization by example. Strategic project management affords an exciting and challenging opportunity to... Read More

Knowledge Management - Capturing And Structuring Knowledge Into Reusable Assets

Many organizations have an approach for identifying and recording lessons learned, perhaps as part of a post-project review or similar process. Unfortunately, lessons learned reports have a tendency to end up on a shelf gathering dust, or lost in the un-chartered corner of a fileserver somewhere. Let's get real. How... Read More

Employee Turnover: Seven Reasons Why People Quit Their Jobs

There are many reasons why good employees quit and go to another company, perhaps even your competitor. Most of the reasons start with management and most are preventable. Good people don't leave good companies, they leave poor managers. Here are seven reasons. Are they prevalent in your organization? Management... Read More

Project Heroes

Project heroes. We've all heard of them. Some of us have even seen them. A project is in jeopardy. This guy (or gal) comes out of nowhere, analyzes the situation, tells you exactly what the problem is, and then goes on to fix it before you can even update your... Read More

Appraisal Systems - Not Living Up to Their Objectives

Almost, if not all organisations have them, they've been around for a very long time and some organisations swear by them, however on the whole the average appraisal system fails to live up to the expectations of the organisation and often they can cause more trouble than they are worth."So,... Read More

Why I always Keep my Promises

Integrity is very important to me, and I try hard to 'do unto others as I would wish them do unto me'. It hasn't always worked that way for me though.There have been times in my previous career - times that I can remember vividly even now - when promises... Read More

Five Defining Characteristics of Great CEOs

1. Personal insight. Great CEOs are great leaders. They know themselves and what they stand for. They have been called on all their lives as problem solvers because others know them to be fair and impartial. People respect their opinions and look to them for guidance. Great CEOs are mature... Read More

Your Company Without Training - Any Questions?

Okay, be honest!Are you guilty of sticking in a few boring videos and calling it training?Do you send in your department heads to deliver a few, rushed, canned presentations and call it orientation?Are you then surprised when your new employees don't live up to your expectations, and your employee turnover... Read More

Innovation Management ? what are the practical impediments?

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Whilst there is no sure fire route to... Read More

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Innovation Management: What Problem Is Being Solved?

Creativity can be defined as problem identification and idea generation... Read More

Weaknesses of Wishing

When you're starting a business, you might wish for a... Read More

Smart Staffing Practices: Don?t Confuse Activity with Results

Does your hiring process consist of proven practices or just... Read More

Avoid Outsourcing Pitfalls in the Injection Molds and Stamping Dies Markets

When looking to outsource overseas for Plastic Injection Molds or... Read More

Manage Your Time - Save Your Business.

If you work from home, chances are you already know... Read More

Productivity Through Positive Reinforcement

Most people just want to be appreciated. If you're a... Read More

No Time to Focus on the Big Picture? Try Focus Management

E-mail, voicemail, "got a minute?" interruptions, multiple projects... Read More

Take The Guesswork Out Of Problem Solving

In today's chaotic world and uncertain economic times too many... Read More

Efficiency Around The Office

Nearly every office, be it commercial or home-based, may have... Read More

ISO 9001 Registration ? 8 Steps for Success

You've made the plans, built the quality system and conducted... Read More

Business Relationship Germs

In management seminars I often compare debt to an infection.... Read More

Diversity Training: The Worst Possible Reasons to Request Executive Funding

You're on your organization's diversity committee. You have the best... Read More

The Walmart Cult

The CultBecoming a part of the Cult, consists of being... Read More

How To Use W Edwards Deming

Human beings and the way they interact are extraordinarily Complex.... Read More

Micromanagement and Delegation

Micro-Management and Delegation ... Read More

Stomp Out Leeches In Your Company

Recently, I felt appalled to see a political candidate running... Read More

Succession Planning for Your Business - 7 Key Benefits

A core activity in many successful businesses, Succession Planning is... Read More

Setting Direction Within an Organization

FINDING DIRECTION: An organization can't succeed without direction. Direction means... Read More

Bosses Are Out ? Managers As Coaches Are In

There is a new trend taking hold in business today... Read More

3 Keys to Being a Fearless Executive

In my work with business executives, I have come to... Read More

Poor Employee Performance: How to Deal

KEEP WRITTEN RECORDS: "Document !Document! Document!" Keep a record of... Read More

Delegation Obstructions

OBSTRUCTIONS: 1. Staff deficiencies. Lack of confidence in employees quite... Read More

Tales from the Corporate Frontlines: Coworkers Collaborate to Complete Successful Initiative

This short story, Coworkers Collaborate to Complete Successful Initiative, was... Read More

Qualities of a Great Manager

In the call center environment we are often only as... Read More

What Every Manager Should Know About How to Enhance the Motivational Climate of the Workplace

It has been well documented that employees' productivity and job... Read More

Is Your Brain Getting the Memory Full Message? 5 Ways to Free Up Room on Your Brains Hard Drive

Lynn was tapped to head up the project team for... Read More

ISO 9001 the Process Approach to Quality Assurance

What is the Process Approach to Quality?The ISO 9001 2000... Read More

Focus Leads To Nonprofit Success: Is Your Organization Rowing or Drifting

Picture yourself standing on the bank of a river watching... Read More

Performance Appraisals: Nightmares or Sweet Dreams

Some managers think of performance appraisal meetings and recollections of... Read More

Performance Expectations - 5 Tips and 5 Questions

People want to understand their role - they want to... Read More

Future Business Success - What Does Good Look Like?

When you know you need to shift up a gear,... Read More

Don?t Get Down ? Manage Up!

"Experience is not what happens to a man; it is... Read More

5 Ways of Increasing Business Profits

The economy may finally be turning around and showing signs... Read More