Your Biggest Problem in Business? Work Ethic
US Work Ethic Issues and Lack of serviceWell many of us are getting upset with the lack of service these days and no one cares and somehow we have all lowered our standards to the fact that getting good service is not to be expected, but rather a nice... Read More
Productive Meetings: How to Make Your Meetings More Productive
There's one simple secret to effective meetings: set an agenda and stick to it. The agenda drives the content and outcomes of the meeting and, where appropriate, should reflect the needs of all attendees so everyone has a buy-in and an interest in the outcomes. Follow these simple steps for... Read More
Managing Meetings
Plan/prepare - lack of purpose causes aimless meetings. Know why you're there - what the meeting is for.Unnecessary meetings waste time, and regular meetings, e.g. weekly, become habitual/traditional, regardless of need. Only have meetings when necessary, and cancel when not.Set agendas which are more than a list of headings without... Read More
The Top Six Reasons to Buy Rather Than Build an Inventory Management Solution
Is building your own inventory management solution really your best bet?The issues that companies face when they decide to build a solution in house are numerous: Scarce development resources, project cost overruns, delivery delays, unexpected technical issues, long-term maintenance issues.For these reasons, you should consider purchasing hosted, flexible, "out-of-the-box" vendor... Read More
How to Enhance Quality in Your Business
Every business must strive to provide quality products and services to customers. To achieve that objective the company must draw well thought out policies and procedures to ensure 100% achievement of the targets.Here are some tips to ensure that your business attains and enhance quality:Document Quality Objectives and ProceduresQuality management... Read More
Making a Decision to Outsource: Driving Factors
Most executives view offshore outsourcing most of all as a source of cost reducing. The greatest savings are expected to come from lower labor cost and reduced project timelines. However offshore outsourcing also creates new challenges and expenses for the organization involved. Those may include vendor selection costs, legal costs,... Read More
Offshore This! (Outsourcing Tech Support Overseas)
So I call my telephone company and someone picks up 15,000 miles away. I asked the rep where she's from. She said, "I am from Mary-Land sir. How may I give you excellent service today?" The accent was? American... in a high society 19th century ultra-polite sort of way."Mary Land?"... Read More
The Narcissist in the Workplace
To a narcissist-employer, the members of his "staff" are Secondary Sources of Narcissistic Supply. Their role is to accumulate the supply (in human speak, remember events that support the grandiose self-image of the narcissist) and to regulate the Narcissistic Supply of the narcissist during dry spells (simply put, to adulate,... Read More
Growing Profits is Easy!
Everyone involved in running a business from the smallest start-up to a major corporate dreams about how to achieve sustained profitable growth. I'm a great believer that business is simple - it's only us human beings that make it complex. If you simplify business, and that is best done in... Read More
Change Behaviors, Change Performance
Every organization is looking for the holy grail of performance enhancement, that one thing that, if it were changed even slightly, would push the productivity of a company way beyond the current level.Over the years there have been many solutions offered to the performance conundrum, from process improvement and process... Read More
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Top 5 Services Your Company?s Accounting Department Should Outsource
Accounting is one area which every company has to maintain... Read More
Quick Tip - Effective Meetings Earn a Profit
Most people treat meetings as a free resource that can... Read More
The Four Key Steps In Hiring And Keeping Top People
"When you hire the best, the rest is easy!" We... Read More
Building the Trust in Your Employees - 12 Easy Tips
In Stephen Covey's great book, "The Seven Habits of Highly... Read More
Creativity and Innovation Management ? Feasibility
Creativity can be defined as problem identification and idea generation... Read More
Bullying and the Not for Profit Organisation
Where there is people there is politics! Bullying is now... Read More
Resolve Differences
Resolving conflict doesn't come easily to too many people. Most... Read More
Problem-Solving Success Tip: Look For Sponsors And Solution Owners
Look for sponsors and solution owners rather than problem owners.Everyone... Read More
The Seven Cs: Partnership Danger Signs - The 4th C: Cumulative Money Problems
A series of articles exploring the seven critical areas that... Read More
Managing People - No One Shows You What To Do
Imagine the following scenario - you pay a visit to... Read More
Looking through the Glass Ceiling - Women in Management
Women have made tremendous contributions to society at every level;... Read More
Hiring for Success
Hiring someone new to work in your business is one... Read More
Why I always Keep my Promises
Integrity is very important to me, and I try hard... Read More
Make a Difference - Sweat the Small Stuff First
My background is in retail management - yes, running stores,... Read More
Entitlement Programs Kill Productivity
In articles I've written over the years, I have used... Read More
ISO 9001 Okay Now You Have It How Do You Market It?
Marketing ISO 9001 2000.Lately we've been seeing a lot of... Read More
Innovation Management: The Power of Emotional Attachment
Creativity can be defined as problem identification and idea generation... Read More
Change or Die! To Change Your Organization, Hire a Business Coach
It is a common business axiom ? change or die.... Read More
Einstein, The Universe, And Leadership
Every since serving a hitch in the military, I have... Read More
The Top Six Reasons to Buy Rather Than Build an Inventory Management Solution
Is building your own inventory management solution really your best... Read More
ISO 9001 2000, Getting Started on The Route To Registration
ISO 9001 2000, Getting startedBefore starting the ISO 9001 2000... Read More
Hire The Person, Not The Resume
"? [get] the right people on the bus, the right... Read More
Procrastination and JDI!
In a management role procrastination can seriously hold back progress... Read More
Keeping Meetings On Track
We all have been in meetings with certain people who... Read More
Ten Problem Solving Techniques
Do you ever need to find some good ideas, or... Read More
How To Decrease Downtime and Increase Productivity
All maintenance activities of the workforce must be documented, this... Read More
Setting Direction Within an Organization
FINDING DIRECTION: An organization can't succeed without direction. Direction means... Read More
Boost Your Leadership Skills Simply By Answering The Question, What Does Our Organization Really...
The difference between leaders is ears. Good leaders not only... Read More
Communication in Business
Effective communication in business is not about creating the perfect... Read More
Time Management Tips for Managers
Late last year I was presenting a workshop for the... Read More
Building Bridges of Communication
Building a 'bridge of understanding' between parties is... Read More
Sarbanes-Oxley and Section 404: Old Dog, New Teeth
The failures we have seen in the quality and integrity... Read More
Inventory Management 101
Inventory management may seem complicated to some, but if one... Read More
Hiring a Book Keeping Service
Whether you choose to do your own books and accounting... Read More
What is Data Visualization?
Data Visualization is InteractiveHave you ever booked your flight plans... Read More
Terrible Meetings - Ten Ways to Spot Them!
Sometimes, better than giving advice about how to run things... Read More
Performance Management - By Assuming Nothing
Unhappy as Jenny undoubtedly was, she held on very tightly... Read More
The Measurement of Manager Training
THE MEASUREMENT OF TRAINING: Evaluation is one of the most... Read More
Managers Who Spend PR $$ Wisely
If you are a department, division or subsidiary manager, your... Read More
The Death Spiral
Sometimes things just happen. Maybe we lose focus and take... Read More
Employee Discipline: How to Nip Problems in the Bud
Are you uncomfortable with delivering disciplinary action, even involving employees... Read More
How to Beat the Turf Mentality
Want to hear a fascinating story? Let's sit in at... Read More
Time for Change - Clearing the First Hurdle
"Here is Edward Bear, coming downstairs now, bump, bump, bump... Read More
Write Winning Proposals For Venture Capitalists
You need to secure money for your project. You visit... Read More
Why You Need a Business Plan
This article was originally called "Do You Need a Business... Read More
Innovation, Idea Selection, Valuation
There is no sure fire route to commercial success, but... Read More
The Thick Line Between Buddy and Boss
Q: One of my key employees is giving me trouble.... Read More
Group Decision Making : Are the Decisions Really Made by the Group?
GROUP DECISION-MAKING: Many managers feel they are well-versed in areas... Read More
The High Cost of Employee Turnover Among Project Managers
Imagine for a moment this scenario from a frustrated Senior... Read More
A Sense of Humor in the Workplace ... Is it Me? Or, was that not funny?
When I was first initiated into Corporate America, I had... Read More
Motivation - It Starts with Acknowledgement
Acknowledgement is about recognition or attention from another person. It... Read More
Building Shareholder Value Through Your People
Increasing shareholder value is the most important driver for organisations... Read More
Organizational Capital in Politics, War, Sports and Business
Intangible Corporate Assets such as Organizational Capital, Blue Sky and... Read More
Measure for Measure
Can you imagine playing hockey without a goal? Basketball without... Read More
Quality Standards with ISO 9001
Standardizing Quality SystemsThe ISO, or International Organization for Standardization, was... Read More
13 Comments on Bad Meetings
Bad meetings are a cultural malady that senior executives pass... Read More
Creativity and Innovation Management ? Hierarchies
Creativity can be defined as problem identification and idea generation... Read More
7 Tips for Growing Your Business You Do Not Want to Ignore: Business Strategies To Easily Implement
Growing companies must always be ready for the next challenge.... Read More
Project Management - I Want It ALL
The knee-jerk response to prioritizing requirements is to mark everything... Read More
Human Resource Employee Risk Profile - Management Risks Explained
Human Resource Employee Risk ProfileIs your business at risk? Do... Read More
Employee Motivation: Make Everyone A Cheerleader For Your Company
Do you manage by walking around? What do you see?... Read More
People Skills: Eight Essential People Skills
Being able to communicate effectively with others requires people skills,... Read More
One Thing You Cant Hide
One of the most important of all motivators at work... Read More
Innovation Management ? Eliciting Dominant Ideas
Creativity can be defined as problem identification and idea generation... Read More
How to Coach Your Emplyees and Increase Motivation
It is easy to spot the difference between a work... Read More
Turbo Charge Your Career With The Most Powerful Leadership Tool Of All: The Leadership Talk: Part 2
In Part One, I described the Leadership Talk and how... Read More
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