Allan Kempert Discovers That Truly All You Gotta Do Is Ask

A year or so ago, I met Allan Kempert. Allan was the Quality Assurance Supervisor for a metal stamping company in Ontario, and just completed Norman Bodek's book, The Idea Generator, Quick and Easy Kaizen. As Allan explains, he couldn't put the book down because it was such a simple... Read More

Is Your Business A Dysfunctional Family?

The other day I brought my mother into an appliance store to purchase a television. By the time we left with her new television, she was completely disgusted. Unlike most of us, she comes from an older generation that actually expects salespeople and store employees to think of customers as... Read More

5 Steps to Continuous Process Improvement

Part One of Creating Well-Defined Processes SeriesWhat if your sales increased from $100,000 to $110,000 per day and your profit increased from $10,000 to $11,000 ? did you improve by 10%? The answer might shock you...Because the answer is no. No improvement occurred. In fact, your process deteriorated. Sure, revenue... Read More

Sarbanes-Oxley and Section 404: Old Dog, New Teeth

The failures we have seen in the quality and integrity of financial reporting in corporate America are clear evidence that something was awry. It is the responsibility of corporate boards, managements, public accounting firms and regulatory agencies to put confidence back into the financial statements issued by our society's most... Read More

Employee Surveys: a Strategic Tool for Positive Change

Do you want to measure your workers' level of satisfaction? Or change policies and procedures to make them more effective? Or find out if your supervisors are stuck in out-dated ways of managing? Good Idea! But how do you make sure you are getting reliable information to make sound management... Read More

Profound Knowledge

We all are on a quest for knowledge. Whether its information that will make our lives easier or just small packets of data that in a trivial way allows us to sort out "why things are the way they are on this planet." As intelligent beings we are constantly receiving... Read More

Human Resource Communication Pays Off

Human Resource Communications and Corporate Communications ? are they one in the same? Both plan and develop written communication strategies to further the understanding and perceptions of their audience. Both provide counsel and editorial support for management communications.Business communications transmits and manages messages that inform, persuade and collaborate by speaking... Read More

Rules for Running a Meeting

As an experienced manager, I can announce without a doubt that the primary reason for lack of effectiveness in the contemporary business world is that people don't follow the rules for running a meeting. Thousands meetings are conducted each day and most of the meeting chairmen have not even heard... Read More

The Higher You Go

The higher you go, the cooler it becomes. Really? Let us begin from first principles. This is a maxim we learnt in geography about the weather. Having come a long way in our professions and careers, can we really say it has been cooler over the years as we ascended... Read More

A Management Strategy

I witnessed some interesting behaviour from one of our premier management schools this summer. A behaviour that I have since discovered is not uncommon.This summer I met the PA of an emminent professor at a business school.I had met her on several occassions before and knew her to be a... Read More

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Why Would Anyone Hold a Bad Meeting?

Pssst, want a stock tip that will make you rich?... Read More

Are You Prepared for a Disaster?

Yesterday I look at my calendar and saw that my... Read More

Solve Problems Permanently - Ask WHY

As Albert Einstein said:-"The significant problems we face today, cannot... Read More

Demise of the Lone Ranger Manager: A Lesson in Management Communication Style

When executives see themselves as solely responsible for the overall... Read More

Management Consultants, Creativity, Innovation

Most firms have intelligent, capable, knowledgeable managers who are very... Read More

Finding Proactive Solutions: A Key to Demonstrating Your Management Fitness

In my book Talking Points: 25 Tips for Clear, Credible... Read More

Ten Problem Solving Techniques

Do you ever need to find some good ideas, or... Read More

Ringing Doorbells Without Howitzers

Many operations leaders have been there, done that with re-engineering.... Read More

Recruitment - Pick People Who Think

Old style management doesn't encourage personal mind control, employees aren't... Read More

The Top 10 Things They Don?t Teach You In Business School

Here are 10 subjects that academia should be teaching their... Read More

The Truth?

The pure and simple truth is rarely pure and never... Read More

One Thing You Cant Hide

One of the most important of all motivators at work... Read More

Managing Performance: Don?t Let Slackers Bring Down Your ?A? Players

As a manager, it is your job to ensure that... Read More

Quick Tip - Effective Meetings Have SMART Goals

The first step in planning an agenda is to identify... Read More

Spotlight on Productivity: How to Overcome E-Mail Overload

Do you ever feel overwhelmed by e-mail? Have you ever... Read More

Successful Business Decision Making

Some people make decisions without any difficulty, while others struggle.... Read More

Competencies for HR Professionals in Knowledge-based Industry with Reference to IT, ITES-BPOs

Introduction"High performing HR function affects bottom line nearly 10%"- A... Read More

Inspirational Power ( Part 1 )

The Fundamentals of Strategic Marketing, Some Key Traits for Greater... Read More

Time for Change - Clearing the First Hurdle

"Here is Edward Bear, coming downstairs now, bump, bump, bump... Read More

Managers Who Spend PR $$ Wisely

If you are a department, division or subsidiary manager, your... Read More

Delegation - The Basic Steps To Reducing Your Workload And Creating A Successful Team

If you have a task greater than you can handle... Read More

How to Coach Your Emplyees and Increase Motivation

It is easy to spot the difference between a work... Read More

Show Me the Money!

Are you ready to raise money for your startup?Leslie Mitts,... Read More

Change Management

"It is not the strongest species that survives, nor the... Read More

Innovation Management ? some ideas are better than others

Creativity can be defined as problem identification and idea generation... Read More

Getting the Most from Appraisals

Does your organisation have one of those annual 'occasions' that... Read More

Group Decision Making : Are the Decisions Really Made by the Group?

GROUP DECISION-MAKING: Many managers feel they are well-versed in areas... Read More

What are Your Best Practices?

Best Practices StudiesThese studies can be defined as inquiries into... Read More

How To Delegate for Fun and Profit

Ah, the wretched pain of delegation. It comes easy to... Read More

The Changing Boss-Secretary Relationship

THE CHANGING BOSS-SECRETARY RELATIONSHIP: Imagine a partnership at work. One... Read More

Marketing Miracle: Outsource Your Creative Services

The current economy is causing most companies to tighten their... Read More

What Every Manager Should Know About How to Enhance the Motivational Climate of the Workplace

It has been well documented that employees' productivity and job... Read More

Want to Manage Your Time? Get Real!

You know the drill - the ridiculous deadlines, the relentless... Read More