Prioritise Your Day - Keep Focus - Win!
Whether you run your own business or manage a team, there are times when things don't go to plan. Like:-Your key people don't show up.A deadline shifts.Your boss turns up unexpectedly.You get really busy beyond expectations....and more.How do you get clear on the priority of the day?Value it - that's... Read More
Enable Continuous Improvement of IT Services through ITIL
One of the major benefits, if not THE benefit of process orientated approaches to managing your IT services and infrastructure is that it enables continuous improvement.This means that you are never totally satisfied with the current state of affairs and that you always want to improve your services. I mean,... Read More
A Corporate Facelift With Sound Bytes
If Baby Boomers can get botox and tummy tucks, then why don't companies receive facelifts to improve their image as well? The telephone is the lifeblood of any business. Use it respectfully. Don't leave your clients on-hold to listen to radio static or elevator music. With digital recording and delivery... Read More
Problems with Group Decision Making
DECISION BY AUTHORITY RULE: Many groups start out with-or quickly set up a power structure that makes it clear that the chairman (or someone else in authority) will make the ultimate decision. The group can generate ideas and hold free discussion, but at any time the chairman can say that,... Read More
Reducing the High Cost of Absenteeism
Employers pay a high price for absenteeism, often more than they may realize, in terms of both financial and production losses and employee morale. Managers may view the tasks of finding a substitute employee as a short-term inconvenience; however, absenteeism frequently has more serious long-term effects. Employers can, nevertheless, ensure... Read More
Driving of work trucks
Each time you or one of your work crews cruises down the road, people see the vehicle. It is logo'ed and that advertising is there to be noticed. If you cut some one off, believe me they will know who did it. They'll tell their friends and you'll be sorry.... Read More
Steps to Build ISO 9001 Compliant Program
Implementing an ISO 9001 system represents a major effort. However, all of that effort can represent a significant shift for a business - from quantity to quality. And this could make sure your business gets the desired results.Shift Policy and Procedures Focus to PerformanceDeveloping, implementing and maintaining your ISO 9001... Read More
Another Use for Meetings
Every meeting is a laboratory where you can observe and learn important things about the people who attend. In fact, you can use meetings to identify people who merit being promoted into leadership positions. Watch for:Is it planned?Effective leaders always begin with clearly defined goals and then prepare plans for... Read More
Talent Recruitment Challenges of High Technology Companies
As a result of the dot com meltdown and the decline of the NASDAQ in 2001, many organizations had no alternatives but to lay off many talented IT professionals. Currently, the pool of available talent in the labour market is large. Over the long haul, the impact of shifting population... Read More
13 Comments on Bad Meetings
Bad meetings are a cultural malady that senior executives pass on to new employees.Long pointless meetings are useful in that they keep incompetent people from interfering with those who are working.An employee who needs permission to buy a box of paperclips can spend tens of thousands of dollars worth of... Read More
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How To Jump Start Your Profits and Keep Your Profits Rolling
There are so many ways to jump start your prifits... Read More
Why Management Kills Creativity
Ten or so years ago, an international consultant, specializing in... Read More
When Being A Facilitator DOESNT Help
I talked with a group of internal consultants last week... Read More
Can Your Corporate Policy Pass the Monkeys, Bananas, and Water-spray Experiment?
Five monkeys were placed in a cage. A banana was... Read More
Are You in AWE of Your Employees?
Employers have become so concerned about seeming "unfair" or worse... Read More
Innovation Management ? Eliciting Dominant Ideas
Creativity can be defined as problem identification and idea generation... Read More
Be a Change Agent ( Part 1)
Aligning business organizations to be successful in the present and... Read More
Organizational Techniques - Tickler and Chron File
One of the biggest problems we encounter in our consulting... Read More
How To Decrease Downtime and Increase Productivity
All maintenance activities of the workforce must be documented, this... Read More
Its Not Always What You Say
A major source of communication breakdowns is incongruence between the... Read More
Creativity and Innovation Management ? Psychological Reward
Creativity can be defined as problem identification and idea generation... Read More
Managing Dickheads
"We are so different and individualistic that we can't work... Read More
What is the Most Difficult Part of an Improvement Program?
Answer: Starting one.Most of us realize that there is probably... Read More
Recognition: A Quick, Low-cost Way to Motivate Employees
Recognizing good performance through praise or other positive action is... Read More
Improve Operations by Restructuring
Transitioning from Vertical Hierarchies to Decentralized / Flatter OrganizationsThe need... Read More
Coaching Champions at Work
I saw Brian Kerr (the Irish national football coach) on... Read More
Popular Business Misconceptions Cost You Money!
Faulty information costs you money! Which of these popular business... Read More
Employee Motivation - Access Their Unique Talents
Your people are invaluable to you. They are the lifeblood... Read More
You Cant Afford the Luxury of Disengaged Employees
In today's business environment with increases in staff reductions and... Read More
Can Your Business Run Without You?
If you are a business owner or a business owner... Read More
Spinning Gold from Straw: Low-Cost Employee Retention and Motivation Tools in a Changing Economy
New York, NY, February 25, 2005 ? Employee retention and... Read More
Ten Secrets of Super Successful Meeting Planners
Whoever said that being a meeting planner was easy, lied!... Read More
Getting Software Developed for Your Business
At some point, your business is going to need to... Read More
Never Wrestle with a PIG
The business books at the library and book stores fill... Read More
Managing YOUR Expectations
I sit on the board of an organization and at... Read More
Birds of a Feather May Be Turkeys
Birds of a Feather May Be TurkeysBy Gene Griessman, PhD... Read More
An Original Perspective on Waging Conflict as a Way to Promote and Restore Self-dignity
Conflict is a fact of life for all of us,... Read More
The Business Shaman: Exploring the Mystery of Success!
Note: This article was written for a internet business site.... Read More
CRM ...The Emperors New Clothes
The story of the emperor's new clothes is a fairy... Read More
What Every Manager Should Know About How to Maximize the Two People Inside
Every one of us, in reality, has two people inside:... Read More
Succession Planning? ... Not on My Watch!
At first blush, it would appear there is no shortage... Read More
Business Innovation ? Organizational Culture
Creativity can be defined as problem identification and idea generation... Read More
Are You Measuring Something Meaningful?
Avoiding inert measures that anaesthetise your performance management.INTRODUCTIONYou sit before... Read More
Conquering the Number One Problem in Business--Poor Communication
The Number One problem in business is poor communication: between... Read More
Tales From the Corporate Frontlines:The Importance of a Competitive Wage and Benefit Package
This article relates to the Compensation and Benefits competency, commonly... Read More
Creativity and Innovation Directors, Consultants and Managers
Creativity and Innovation is essential for competitive advantage, yet the... Read More
Problem Solving
When problem solving, you may recognize that you were working... Read More
Why Do Managers Create Low Morale? Or Does My Bum Look Big In This?
Why do managers create low morale as a product of... Read More
The Cheapest, Forget It !
Wouldn't it be great if we got get the cheapest... Read More
Climb out of the Box - How to Hold Effective Meetings
Out of the box thinking is a popular fad today.... Read More
30 Ways to be a Butt-Head Boss
1. Trust no one. Not your superiors and not your... Read More
Integrity... Should It Matter?
In our fast paced work culture, manned by technology savvy... Read More
The Retailers Calendar
The Julian calendar we use to pass the time every... Read More
How to Build Your Business and Still Take Time Off
We all know people who are like human dynamos. They... Read More
Implementation the Catalyst of Change for Management to Reach that Next Level of Success
From the personal and professional experiences of other colleagues and... Read More
5 Ideas To Leverage The 3 Stages Of Career Development In Your Organization
In most industrialized nations, the average age a student graduates... Read More
Look Good on Voice Mail
Your use of voice mail tells others a lot about... Read More
Difficult Staff - It Pays To Get To Know Them Better
It's very easy for a business owner or manager to... Read More
Knowledge Mapping
This module focuses on the basics of Knowledge Mapping, its... Read More
The 5 Things Great Managers Sense about their People, Every Day
Using all of your senses, to help you test how... Read More
7 Tips for Growing Your Business You Do Not Want to Ignore: Business Strategies To Easily Implement
Growing companies must always be ready for the next challenge.... Read More
The Dog That Didnt Bark
A few weeks ago, after consultations with others in an... Read More
Accountability Equals Meeting Success
Leslie was the new manager of the group. She was... Read More
Good Idea Generation ? A Process
It seems incongruous that good idea generation can be a... Read More
Objects in the Mirror are Further Than They Appear
Definition From http://www.merriamwebster.com -- "Virtual: - being such in essence... Read More
Tales from the Corporate Frontlines:Choosing an Effective Employee Recognition Program
This article relates to the Recognition competency, commonly evaluated in... Read More
Your Appraisal System Can Be Better ? Overcome These Nine Serious Failings
This article is directed at senior managers. As a senior... Read More
Satisfied Employees, A Powerful Marketing Strategy
Even in today's still uncertain economic times, there are companies... Read More
How to Keep a Good Employee: Look, Listen, Learn
Recently a client told me a wonderful story about how... Read More
Cross Cultural Solutions for International Business
Globalisation, the expansion of intercontinental trade, technological advances and the... Read More
Align The Enterprise & Make Beautiful Music Together
Q: Why is a great business like a great marching... Read More
Workplace Violence - People are Dying Going to Work
Workplace violence has become a tragic reality today. From minor... Read More
Feedback - Make it Descriptive
Have you ever heard yourself say to a team member... Read More
Innovation Management: The Time Factor
Creativity can be defined as problem identification and idea generation... Read More
Can You Sleep While The Wind Blows?
Let me repeat a story I heard many years ago... Read More
I Said Pareto Chart? Not Potato Chart!
Does this sound familiar? You were hired for the new... Read More
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