11 Strategies on How to Work in An Open Plan Environment

Many work environments now are open plan, with only a few senior managers having offices of their own. This style of work can have great benefits for team building ? fostering cooperation and collaboration and can be wonderful for developing the social aspects of teams, but on the flipside, it... Read More

Which ITIL Process Should We Implement First?

The following question is usually debated a lot amongst IT managers. "With which process should we start when implementing ITIL?" Everybody has their own views, but here are my takes on it.Some consultants sat that one must start with Service Level Management. Theoretically, it would be the perfect option, but... Read More

Reprimanding Marginal Employees

THE MARGINAL PERFORMER: Every manager must, from time to time, deal with a marginal performer - an employee whose work, for the most part, is satisfactory, but who regularly fails in some specific area or areas to maintain a satisfactory level of performance. The work of the marginal performer can... Read More

Smart Choices: How to Hire the Best

Your organization's continued growth and success depend on making smart choices and hiring the best. Today's economy is exploding with talent, allowing you to be selective about the staff you hire. Yet, the crucial step to filling a position is finding the right talent for your organization - someone that... Read More

Planning For Growth

Are you planning your business or are you planning your growth? If you are like many high-performing business people, you have an annual ritual to set your plans for the coming twelve months. Some people do it in December, others at weird, miscellaneous times of the year,... Read More

5 Ways of Increasing Business Profits

The economy may finally be turning around and showing signs of a rebound. Interest rates have begun to rise and the stock market is recovering from the lows it experienced in the last couple of years. Is your business ready to take advantage of these improving times? Can you translate... Read More

Performance Appraisals: Nightmares or Sweet Dreams

Some managers think of performance appraisal meetings and recollections of torn Achilles' heels or root canals immediately surface. They're sort of "been there, don't want to go again" situations. The more it can be put off, the better. Study after study shows that both managers and employees are very... Read More

Effective Multi Cultural International Business Meetings

Of the many areas in international business where cultural differences manifest is in the corporate meeting room. International meetings are an area where differences in cultural values, etiquette, interpretations of professional conduct and corporate rules are at their most visible and challenging to control.In international business meetings, cultural differences between... Read More

10 Fool Proof Ways To Intensify Your Profits

1. Create benefit intensifiers for your list of ad copy benefits. Example, The Benefit: "Save More Time", The Benefit's Intensifier: "Never Seen Before".2. Use a little humor in your ad copy. It could be the little extra motive you need to close a sale. People are usually persuaded easier if... Read More

How to Hire the Right People

One of the biggest challenges any business owner or manager has is hiring the right people. I've recently discovered a simple, inexpensive yet very effective way which will help you get it right. This week I've asked Nathan Chanesman, Managing Director of Myprofile Pty Ltd. to please explain?"Without quality employees... Read More

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Motivating For Higher Performance

Employee motivation is probably the most important single manageable factor... Read More

Ten Relationship Traits And Skills For Good Leadership

An important aspect of good leadership is the ability to... Read More

Entitlement Programs Kill Productivity

In articles I've written over the years, I have used... Read More

The Role of the Machine Metaphor in Mixed-initiative Organizational Leadership

"Can This Marriage be Saved?" So reads the title of... Read More

How Managers Can Help Retain Their Best Employees

A major problem for employers today is attracting the best... Read More

Poor Employee Performance: How to Deal

KEEP WRITTEN RECORDS: "Document !Document! Document!" Keep a record of... Read More

Using Employee Opinions Effectively When Designing HR Programs

Using Employee Opinions Effectively When Designing HR ProgramsEmployee opinion is... Read More

Management Apathy

I recently received a most interesting phone call.When I answered... Read More

Take the Easy Route - Delegate

It was 2.30 am. It was cold and dark and... Read More

Burger on a Bun Decision Making

When approaching any decision, it's important for individuals to maintain... Read More

Creativity and Innovation Management ? Psychological Reward

Creativity can be defined as problem identification and idea generation... Read More

How to Set Up a Conference Call

The methods in which you set up a conference call... Read More

Eliminate Performance Anxiety Forever

You've had many years of training in your craft as... Read More

Bullying and the Not for Profit Organisation

Where there is people there is politics! Bullying is now... Read More

Selecting Top Talent: Improve Your Batting Average

I recently gave a presentation to a group of business... Read More

Safety Policy Sample Outline

Writing a safety manual is a tough job and most... Read More

Business Innovation ? Tacit Knowledge

Creativity can be defined as problem identification and idea generation... Read More

Einstein - Definition of Insanity

Insanity in the Sign & Graphics IndustryEinstein's DefinitionAlbert Einstein once... Read More

How To Write Commercial Collections Letters

It is sometimes valuable to bring the sales manager into... Read More

Project Management - Preventing Project Slips

Can Project Managers prevent projects from slipping?Ask a techie to... Read More

An Honest Look at Your Business

There is a difference between being comfortable and being in... Read More

Six Reasons to K.I.S.S.

Six Reasons to K.I.S.S. "Very often, people confuse simple with... Read More

Beyond Management Coaching: When Things Are Getting Out of Control

Leaders and Managers often ask us, 'What do you do... Read More

Innovation Management: The Time Factor

Creativity can be defined as problem identification and idea generation... Read More

New Job, New Culture: Do You Fit In?

It seemed like a good decision at the time. A... Read More

Employee Performance - If You Want the Best, Get Personal!

This is a story about a man and three dogs.I... Read More

What Every Manager Should Know About How to Conduct Successful Meetings

Do you announce a meeting and find either no one... Read More

What Personal Assistants Really Want

What would happen if the personal assistants in your organisation... Read More

Managing Rebellious Employees

Surveys of executives reveal that many companies fall short of... Read More

Survival of the Fittest: The Road to Human Extinction

I was watching a TV program some months ago about... Read More

Dont Get Caught With Your PR Down

Why risk the embarassment when with a little basic PR... Read More

Got A Meeting Planned? Ask This Question

Meetings ? they are a fact of our business lives.... Read More

Building Bridges of Communication

Building a 'bridge of understanding' between parties is... Read More