Demise of the Lone Ranger Manager: A Lesson in Management Communication Style
When executives see themselves as solely responsible for the overall success of their enterprise, subordinates can hardly be blamed for acting according to predictions.Let's look at a familiar scene in classical American - if I may use the word - mythology.Panic and terror have brought all normal activity to a... Read More
Stop Going to Meetings - 10 Questions to Ask Before Attending a Meeting - Get More Productive
We get invited to attend so many "meetings" but do we need to attend them all? Use these 10 questions to assess if you should attend that next meeting invitation.What is the agenda of the meeting? Don't attend a meeting without a clear agenda otherwise you are wasting time.... Read More
Creativity and Innovation Directors, Consultants and Managers
Creativity and Innovation is essential for competitive advantage, yet the role of Creativity and Innovation Manager is often not viewed as essential. Organizations without such a role will simply not perform as competitively as their rivals.People within and outside of an organization see problems all the time, but rarely are... Read More
New UK Laws on Staff Dispute Resolution and Disciplinary Procedures
October 2004 saw the introduction of the Employment Act 2002, which has brought a new approach to staff dispute resolution.It has long been acknowledged that disputes in the workplace are disruptive, stressful, and costly – both for employers and employees. Once time and legal expenses are taken into account, the... Read More
A Journey of a Thousand Miles
You can't build a reputation on what you are "going" to do. Henry Ford Everyone procrastinates in their own way. For some, procrastination results from the belief that there is always one more bit of information that will really make the case¯or, conversely, really undo the case. They resist taking... Read More
How To Write Commercial Collections Letters
It is sometimes valuable to bring the sales manager into this step of the collection process. Information concerning the delinquency can often be obtained from the sales department. Tips for Commercial Collection Letters: When writing commercial collection letters, these points should be considered:Include all basic information.The commercial collections letter should... Read More
Organisation Tips For The Mobile Executive
Despite the fact that everyone sighs "How glamorous!", the life of the business traveller can actually be hell! Fighting international datelines, jetlag, airline food, hotel pillows filled with rocks, and the constant packing can turn an efficient, organised corporate commando into a bumbling mess.The situation can be similar for those... Read More
Creativity Management and Behaviour
What behaviour maximises the chances of thinking of great ideas? What behaviour maximises the ability to nurture ideas until they begin to reveal their potential?To begin answering the above questions we will briefly explore five areas:a) Creativity versus innovation. It is correct that the above questions are separated, as they... Read More
The Top Six Reasons to Buy Rather Than Build an Inventory Management Solution
Is building your own inventory management solution really your best bet?The issues that companies face when they decide to build a solution in house are numerous: Scarce development resources, project cost overruns, delivery delays, unexpected technical issues, long-term maintenance issues.For these reasons, you should consider purchasing hosted, flexible, "out-of-the-box" vendor... Read More
A Man and His Razor
It is vain to do with more what can be done with less. William of Ockham This is Ockham's famed Razor. A shorthand version of the razor might be, "keep it simple." When complexity is added to a relationship, process or organization without good reason, the result is usually... Read More
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Communicating with Case Studies
A few weeks ago, a couple of colleagues and I... Read More
New Leadership For A New War
Military analysts call this "asymmetrical" war (as if war has... Read More
The Significance of the Mundane
This article begins with a tip of the hat to... Read More
6 Steps To Effective Management During Change
Take the pain out of gain and decrease the upheaval... Read More
Five Ways to Influence Change in Others
Because of my work as a consultant, trainer and coach... Read More
Why You Need a Business Plan
This article was originally called "Do You Need a Business... Read More
10 Fool Proof Ways To Intensify Your Profits
1. Create benefit intensifiers for your list of ad copy... Read More
Bar Charts Brought to Life: Index of Interactive Information for HTML and PDF
Bar Charts and the Information ChallengeWhether one is an unknown... Read More
Lessons From Innovative Companies
What do the companies 3M, Polaroid, and Walt Disney have... Read More
Business Fit
I have been an entrepreneur for over twenty years and... Read More
The DNA of Motivation
It really is about motivation. After all, what impels someone... Read More
Lateral Thinking, Logical Thinking, Applied Creativity
Certain processes enhance creative output and others enhance innovative output.... Read More
Make It Easy to Reply - Voice Mail That Works
If you are like most business people, voice mail has... Read More
Meetings: Don?t Just Show Up, Stand Out and Shine
Meetings, whether they're regularly scheduled routines in your company or... Read More
Can Your Business Run Without You?
If you are a business owner or a business owner... Read More
Make Change Easy - Get Involved!
There are wild variances in how much involvement organisations are... Read More
How to Make a Difference Every Day
Every day, everyone can make the world a better place.... Read More
Examining the Relationship Between Employee Satisfaction and Customer Satisfaction
Researchers have undertaken numerous studies to look at the connection... Read More
The Professor Makes A Minus Power Move
If you think the power move has costs, consider the... Read More
Do You Hear That?
I read a report in the Toronto Star stated that... Read More
10 Resolutions For The New Year!!
Each year many people create a list of resolutions designed... Read More
The Cheapest, Forget It !
Wouldn't it be great if we got get the cheapest... Read More
Time Management Tips for Managers
Late last year I was presenting a workshop for the... Read More
Never Hire Anyone Dumber Than You Are!
In a previous life I was a Navy Pilot. Great... Read More
ISO 9001, What Next?
The overriding goal of ISO-14000. (History 1995)As ISO-9000 becomes a... Read More
Managing the Human Resource Project
We obtain strategic results by aligning HR mission, vision and... Read More
He Hate Me: Turning Their Bad Attitude Into Your Great Results
"He Hate Me" was the nickname of Rod Smart, a... Read More
Creativity and Innovation Management in Conservative, Staid Organisations
Conservative and staid organisations generally have a harder time implementing... Read More
Creativity and Innovation Management - Turning Ideas into Action
The phrase "turning ideas into action" is a Russian doll.Managing... Read More
What Every Manager Should Know About How to Maximize the Two People Inside
Every one of us, in reality, has two people inside:... Read More
Entitlement Programs Kill Productivity
In articles I've written over the years, I have used... Read More
Survival of the Fittest: The Road to Human Extinction
I was watching a TV program some months ago about... Read More
Déjà Vu MCI to Qwest International Inc: Can this Corporate Marriage Survive?
Current Situation:As of this writing, the MCI Board of Governors... Read More
Holding Effective Meetings Can Be Easier than You Think!
I'm sure you've experienced those typical "headache" meetings! You know... Read More
The Dark Side of Help Desk SLAs
You just signed a Help Desk Service Level Agreement (SLA)... Read More
Setting a Pitiful Example: Twenty-six Warnings to Heed *
TO: All Parents [and Employers and Managers]From: Your Child and/or... Read More
Selecting Top Talent: Improve Your Batting Average
I recently gave a presentation to a group of business... Read More
Future Business Success - What Does Good Look Like?
When you know you need to shift up a gear,... Read More
You Cant Afford the Luxury of Disengaged Employees
In today's business environment with increases in staff reductions and... Read More
Conflict Resolution Training- When Personal Safety is an Issue
Conflict generally arises by having your needs, desires, perceptions and... Read More
Supplier Sees 53% Reduction in Out-of-Spec Orders Case Study
The goal of perfection is a challenge. It is often... Read More
Quality Improvement is Free
The point of a quality improvement program should not only... Read More
The Rise of Corporate Chair Massages
Employers have rapidly begun to understand the importance of stress... Read More
Passion for Profits
Business owners and managers are busier than ever. As their... Read More
Learn How To Get The Most From Your Team
Being a leader isn't easy. Every one looks to you... Read More
Business Leadership Skills - Managing the Human Being Behind the Business
Managing the Human Being Behind the Business It's... Read More
How to Overcome Your Fear of Firing
OVERCOMING FEAR OF FIRING "It was obvious that this employee... Read More
Innovation Management ? Producing Great Products, Motivation
Creativity can be defined as problem identification and idea generation... Read More
Learn About Commercial Collections Agencies Fees
As with any other service, there are good and bad... Read More
The Permissive Environment is the Suspect
The permissive and participatory conduct which most employees take for... Read More
Whadda Jerk!
If one does not understand a person, one tends to... Read More
Negative Self-talk is Too Expensive
I'm always fascinated by the people who lift huge weights,... Read More
Keeping Meetings On Track
We all have been in meetings with certain people who... Read More
Before You Head Off, Make Sure You Know Where You Are Going - The Importance of Clear Objectives.
The title of this article sounds like simple advice, but... Read More
Micromanagement and Delegation
Micro-Management and Delegation ... Read More
Is Your Brain Getting the Memory Full Message? 5 Ways to Free Up Room on Your Brains Hard Drive
Lynn was tapped to head up the project team for... Read More
Tap Employee Passion For Business Success
Meriwether Lewis set the stage for the Corps of Discovery's... Read More
Lone Rangers Suffer without Tonto
A lone ranger is someone who prefers working in solitude... Read More
Hiring a Book Keeping Service
Whether you choose to do your own books and accounting... Read More
Creating Your Own Business Upturn - Powering Business Development
We all see it . . . business markets are... Read More
Six Reasons to K.I.S.S.
Six Reasons to K.I.S.S. "Very often, people confuse simple with... Read More
Four Ways To Make the Case For Outsourcing
How do you convert outsourcing leads into clients? You may... Read More
Change or Die! To Change Your Organization, Hire a Business Coach
It is a common business axiom ? change or die.... Read More
Managing Creativity
Creativity Starts Here!The ability of an organisation to create new... Read More
Dont Take New Hires for Granted
Hiring good people is only half the battle. The other... Read More
Tales from the Corporate Frontlines: Ideas for Everyday Training
This article relates to the Training competency, commonly evaluated in... Read More
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