How Your Feelings and Those of Your Employees Can Make The Difference
How we feel is really more important than what we know. This is because how we feel plays a bigger role in our behavior than knowing what we should or should not do. For instance, we "know" smoking is bad for us. We see research that tell us auto accident... Read More
Tales from the Corporate Frontlines: Coworkers Collaborate to Complete Successful Initiative
This short story, Coworkers Collaborate to Complete Successful Initiative, was part of EngagedMetrics's compilation, Tales From the Corporate Frontlines. It illustrates how important cooperation, collaboration, and communication are to achieving the common goals of a successful organization.Anonymous SubmissionThe company where I work specializes in resolving customer service issues. The results... Read More
Creative and Innovative Culture, Change Management ? Three Easy Tests
Creativity can be defined as problem identification and idea generation and innovation can be defined as idea selection, development and commercialisation. From this simple definition, it is clear that certain cultural characteristics ought to be prevalent if creativity and innovation are to be maximised. And maximisation of these ought to... Read More
Why You Should Hold One More Meeting
If you are completely happy with where you and your business currently are then you can stop here. If growth and change aren't something you have any interest in, there is no need for you to read any further.I'm serious. You can move on.But if you do think there are... Read More
Motivation - You Get What You Reward
There's a programme currently running on BBC Television in the UK called - "Little Angels." It's a series that offers help and advice to parents who're experiencing behaviour difficulties with their children. I'm sure there are similar programmes in other parts of the world. The children are often out of... Read More
How Managers Can Help Retain Their Best Employees
A major problem for employers today is attracting the best talent, and then retaining key employees. Research shows that the key ingredient for retention lies within the manager's ability to understand what employees really want.The survey results below first came out in 1946 in Foreman Fact, from the Labor Relations... Read More
Creativity and Innovation Management: Specialisation or Generalisation?
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of... Read More
What is Knowledge Management Anyway?
When you think of all the things companies have, you do not always consider the knowledge they have. For instance, a company is only as good as its employees, its resources, and its knowledge. But, where and what is that knowledge? How is that knowledge managed within the company?A basic... Read More
Tales from the Corporate Frontlines: Senior Management and Directional Change
This article relates to the Senior/Top Level management of an organization, and how a huge vision of directional change translates into the day-to-day operation of the company. EngagedMetrics defines senior management as the team of individuals at the highest level who have the day-to-day responsibilities of operating the organization. For... Read More
CEOs And Boards Are Locked In A Spiral Of Doom
American CEOs are dropping like flies. Boards, armed with new federal rules and stock exchange requirements coming in the wake of the corporate scandals of the past few years, are getting rid of underperforming CEOs at record rates. This trend is all the more notable because it's happening during an... Read More
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Is Your Management Style Assisting or Hurting Your Business?
Many times business owners can have significant differences in management... Read More
Resistance - How to Handle It
Do you ever meet with resistance from other people -... Read More
Lower the Bar
"Nothing great was ever achieved without enthusiasm." Ralph Waldo EmersonI'm... Read More
Unveiling the Value of Your Expertise
All of us have knowledge, expertise, and experience that others... Read More
Stomp Out Leeches In Your Company
Recently, I felt appalled to see a political candidate running... Read More
Assessing Managers for International Competence
How do you select staff for international assignments? It's an... Read More
Score the Rainbows Pot of Gold: Become the Boss That No One Wants to Leave
Leadership is lifting a person's vision to higher sights, the... Read More
Tales from the Corporate Frontlines: Providing Career Opportunity
This article relates to the Career Opportunity competency, commonly evaluated... Read More
Your Organization Is Only as Good as Your People
Let's begin by singing the jingle from an old US... Read More
What Your Employees Want You to Know (But You Might Be Afraid to Ask)
This is a challenge for every company owner and manager.... Read More
7 Steps To Hire The Best
You can use this step-by-step method to hire applicants who... Read More
What You Should Know if People Dont Buy From You and People Dont Visit Your Web Site
It is essential to understand what work and what do... Read More
Quick Tip - Effective Meetings Have a Complete Agenda
Most agendas for a meeting look like this.* Budget* Payroll*... Read More
The Challenges of Human Resource Management
IntroductionThe role of the Human Resource Manager is evolving with... Read More
Appraisal Interviews: What To Say & How To Say It
STEPS TOWARDS A GOOD APPRAISAL INTERVIEW:Don't say: "You just don't... Read More
Doing More With Less
This is a bottom-line environment.Decreasing the downtime of revenue producing... Read More
Miracle Max On Market Breakthroughs
Successful enterprise building requires seven elements. These are:1. People, who... Read More
Quality Standards with ISO 9001
Standardizing Quality SystemsThe ISO, or International Organization for Standardization, was... Read More
Attract and Retain Positively Great Employees - An Action Plan for Employee Training
Everyday a business owner, CEO, or manager somewhere is complaining... Read More
Tap Employee Passion For Business Success
Meriwether Lewis set the stage for the Corps of Discovery's... Read More
Small Business Checking Accounts
ACCOUNTING AND BILLINGCHECK BOOKSWe recommend that you maintain a business... Read More
Organizational Structure, Creativity, Innovation
Organizational structure can inhibit or foster creativity and innovation. The... Read More
Motivation - You Get What You Reward
There's a programme currently running on BBC Television in the... Read More
Five Reasons Why Leaders Fail to Create Successful Change
A bold title, don't you think? I mean, change is... Read More
Five Principles of Effective Communication
The problem with communication is the illusion that it has... Read More
Spirits in the Corporate Boardroom.......Oh, sure......
There is a growing movement in the spiritual... Read More
ISO 9001 Registration ? 8 Steps for Success
You've made the plans, built the quality system and conducted... Read More
Performance Expectations - 5 Tips and 5 Questions
People want to understand their role - they want to... Read More
Hiring and Retaining Good Employees
Hiring good employees is not only important to business, it's... Read More
The Boss Didn?t Understand Why His Staff Wasn?t Reading His Mind
Many people believe that everyone sees the world exactly the... Read More
The Myth Of Relationship Selling Revealed At Last
The second you quit being the 'best deal' for your... Read More
Measure for Measure
Can you imagine playing hockey without a goal? Basketball without... Read More
Difficult Staff - It Pays To Get To Know Them Better
It's very easy for a business owner or manager to... Read More
When Business Becomes A Battlefield
"We have to be careful it's like a minefield out... Read More
Project Management 101
Project management is a very important business concept because it... Read More
Cultural Differences: Making it Work Virtually
Working virtually adds a whole new dimension to the phrase... Read More
Tales from the Corporate Frontlines: Ideas for Everyday Training
This article relates to the Training competency, commonly evaluated in... Read More
ISO 9001 Registration ? 8 Steps for Success
You've made the plans, built the quality system and conducted... Read More
CEOs Are Great, Top CEOs Are Greater
People in leading positions are often in a dilemma: on... Read More
The Fairness of Office Politics... Integrity and Political Motivation!
I hear many complaints daily about the "unfairness" of politics... Read More
Building the Trust in Your Employees - 12 Easy Tips
In Stephen Covey's great book, "The Seven Habits of Highly... Read More
Tales from the Corporate Frontlines: Providing Career Opportunity
This article relates to the Career Opportunity competency, commonly evaluated... Read More
Ten Secrets of Super Successful Meeting Planners
Whoever said that being a meeting planner was easy, lied!... Read More
Creativity and Innovation Management ? Personality Testing
Whilst tests measuring the creative or innovative personality exist, there... Read More
Performance Appraisal Checklist: Raise Not Just Appraise Performance
It's that time again! Perhaps the most dreaded management practice... Read More
Well-Defined Processes ? How to Create
Interested in learning how to reduce development time, save money... Read More
Knowing versus Doing - Execution In The Workplace
Have you ever worked with someone who always seemed to... Read More
The Higher You Go
The higher you go, the cooler it becomes. Really? Let... Read More
Business is About Making Money
Ask most people why they are in business and they... Read More
What Every Manager Should Know About How to Conduct Successful Training Activities
Whether you are training preschoolers in the classroom or executives... Read More
Tales from the Corporate Frontlines: Workplace Ethics: Reaching the Highest Standard
This article relates to the Ethics in the Workplace competency,... Read More
What Makes A Good Media Story?
Media relations can be difficult, but also rewarding. And the... Read More
Middle-Aged Managers, the Forgotten Digital Divide
The digital divide is defined by the role computers play... Read More
Employers - Protect Yourself from Custody Battles that Hold Your Company Hostage
Child custody? How'd that get to be an employer's concern?When... Read More
In Leadership, The Critical Convergence Drives Great Results
The Leader's Fallacy lives! We subscribe to the Fallacy when... Read More
Innovation Management ? Selecting Good Ideas
Creativity can be defined as problem identification and idea generation... Read More
Are You Ready to Sell Your Business
Make Sure You Understand Your Motivation for SellingAre you thinking... Read More
3 Innovation Keys - Do Your Innovative Efforts Need More Power?
Recently, I attended a webinar with nearly 400 other Chief... Read More
10 Fool Proof Ways To Intensify Your Profits
1. Create benefit intensifiers for your list of ad copy... Read More
Are You At The Mercy Of Computer Geeks?
Many business owners are sabotaging their business without even realizing... Read More
Crisis Management Essentials - How to Communicate Effectively During a Crisis, Emergency or Disaster
A crisis, emergency or disaster can happen at anytime and... Read More
Cultural Awareness - an HR Perspective
The use of cultural awareness training has increased rapidly in... Read More
How to Hold Effective Staff Meetings
Many people believe that they conduct effective meetings, when all... Read More
Future Business Success - What Does Good Look Like?
When you know you need to shift up a gear,... Read More
Tales from the Corporate Frontlines: The Organizational Structure of Our Growing Business
This article relates to the organizational structure competency, commonly evaluated... Read More
Another Use for Meetings
Every meeting is a laboratory where you can observe and... Read More
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