"We have to be careful it's like a minefield out there" "I like to lob the odd grenade into the meeting to shake things up" "You have to watch your back all the time with her" "We need to attack whilst they are in a weak position" "There was blood... Read More
However hard we try, we seem to make life more difficult for ourselves; more challenging; more complex. Yet it needn't be so. try out these five questions with a regularity; a discipline and you will reap rewards. You will certainly reap rewards. What do my customers want? Getting inside the... Read More
If you are completely happy with where you and your business currently are then you can stop here. If growth and change aren't something you have any interest in, there is no need for you to read any further.I'm serious. You can move on.But if you do think there are... Read More
Step 1Get the proper level of Six Sigma expertise at the executive level of the company. If the top leaders don't understand the advanced six sigma principles, the company has no shot to attain total quality. This will probably require a hefty budget, entailing the hiring of several high-priced consultants... Read More
ACCOUNTABILITY: Delegation is not complete unless subordinates are held accountable for their work. They should be accountable to only one person-usually their immediate manager-and must understand what criteria will be used in judging their performance. They must also understand that unless the job is done successfully, they will be replaced.... Read More
There is a saying about management that suggests some managers are so focussed on the details of a business, that when the Titanic was sinking those particular managers were still straightening chairs in the dining room. Whether we love 'em or hate 'em, managers are here to stay, and their... Read More
1. Trust no one. Not your superiors and not your employees. Especially not your employees. They're probably out to get you anyway.2. Believe that all of your people are lazy, good-for-nothing slackers. Remind them of that frequently.3. Get mad and shout a lot. This will reinforce to your "workers" that... Read More
Employee performance reviews are one of the most dreaded tasks by most managers. It is hard to win here ? you can never say enough good things, and one word of criticism is generally the only thing they will remember.Taking the easy way out and just documenting the positive will... Read More
It seems incongruous that good idea generation can be a process or that a process may lead to insight. However, if you examine the behaviour of people who regularly generate good ideas ? such as creatives in advertising - you will find that common patterns of behaviour do emerge and... Read More
An individual's ability to forge effective relationships across cultures is influenced by a very personal and highly complex mixture of emotional and cognitive processes. Anyone contemplating an overseas posting feels apprehensive about stepping into the unknown. The mere knowledge that we are leaving our own cultural comfort zone can trigger... Read More
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Keeping the cost of doing business down, yet providing a... Read More
Most people just want to be appreciated. If you're a... Read More
Faulty information costs you money! Which of these popular business... Read More
Service Level Agreements, or "SLA's" are tricky but useful mechanisms... Read More
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Conflict generally arises by having your needs, desires, perceptions and... Read More
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Like many, I watched the 134th Belmont Stakes hoping to... Read More
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February 2nd, at approximately 7:30 a.m. local time on Gobbler's... Read More
SWOT analysis is needed for all business to understand how... Read More
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The economy may finally be turning around and showing signs... Read More
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Most of us have found ourselves working on a team... Read More
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Because, like you I suspect, they have key target audiences... Read More
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Many concepts in the fields of managing creativity are very... Read More
Time To Market (TTM) is a vital concept that every... Read More
Want to get more from your people, but you don't... Read More
"His cardinal mistake is that he isolates himself, and allows... Read More
You, the Entrepreneur, are 'normally' a type-A individual. One who... Read More
"We are so different and individualistic that we can't work... Read More
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Part One of Creating Well-Defined Processes SeriesWhat if your sales... Read More
Employers pay a high price for absenteeism, often more than... Read More
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"When you hire the best, the rest is easy!" We... Read More
A few weeks ago, after consultations with others in an... Read More
Change is not simple. Why do we repeat behavior that... Read More
In the first part of this two part article, I... Read More
Several decades ago, a passenger jet approached a Florida airport... Read More
Business Management |