Why and How to Work with a Consultant

A good consultant provides specialist abilities and experience, innovative ideas, second opinions (reality checks), unbiased appraisals, and new approaches.A good consultant will leave you with tools, plans, and materials, and will transfer knowledge and resources to help you use them.Avoid making mistakes and wasting time and resources. A small investment... Read More

Tales from the Corporate Frontlines: A New Managers Tale

This article relates to the Manager/Supervisor competency, commonly evaluated in employee satisfaction surveys. This competency evaluates an employee's feelings regarding their direct manager or supervisor. The manager/supervisor competency covers topics like clarity of goals, manager support, coaching and feedback, and regular reviews of performance. The old adage that "people leave... Read More

Why Businesses Fail - And What You Can Do About It!

Have you unintentionally set your business up for failure?No one sets out to fail! Most business owners read all the statistics (maybe more than once) before they open their doors. Many know the reasons why businesses fail. But some businesses operate under this paradigm: "failure can never happen to me... Read More

10 Ways To Work Through A Business Slowdown

In running any kind of business, it's inevitable that sometimes business will slow down. This might occur due to an upcoming holiday, seasonal variations, or uncontrollable circumstances. As a small-business owner, you have a choice in terms of how you view the slowdown - it can either be a time... Read More

How to Find the Right Virtual Assistant for You

If you search on Google for "virtual assistant", you'll find a ton of listings. You can search through those, check out their services and do some interviews. I'd take a shorter route.Find some other people you trust and ask them who they use and recommend. Then go from there. You'll... Read More

Creating A Vision ? Bringing Your Dreams Into Reality

Do you have some goals you want to achieve or dreams you want to fulfill? A useful tool in reaching the outcomes you desire is the creation of a vision, which can be short or long-term. I recommend writing down specifics to add clarity and focus.What is a vision?Here's one... Read More

Leadership Skills Means Turnover is Not a Problem

"Ha!" you say. "For someone to make a statement like that, they obviously haven't worked in the real world and certainly have never had to run a company." Well, let me assure you. In my past I've not only run companies, but spent many years in one of the most... Read More

Performance Appraisal Checklist: Raise Not Just Appraise Performance

It's that time again! Perhaps the most dreaded management practice is the annual performance review. Whenever the subject comes up, out comes the groans from both managers and staff no matter what industry or type of company. Many say appraisals are like having a root canal ? only more painful.... Read More

Why People Resist Us

There's a one-word reason most ideas never see the light of day: Resistance.Resistance is often behind the glassy-eyed stares you get following a presentation, the sarcastic put-downs you have to put up with when you describe your vision for a new product or service, and other people's abrupt departure from... Read More

Reducing the High Cost of Absenteeism

Employers pay a high price for absenteeism, often more than they may realize, in terms of both financial and production losses and employee morale. Managers may view the tasks of finding a substitute employee as a short-term inconvenience; however, absenteeism frequently has more serious long-term effects. Employers can, nevertheless, ensure... Read More

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5 Tips For Creating Great Jobs

1) Create A Powerful "Mission Statement"-When your business mission is... Read More

Management Consultants, Creativity, Innovation

Most firms have intelligent, capable, knowledgeable managers who are very... Read More

Sexual Harassment Policy Guidelines Part II

SEXUAL HARASSMENT COMPLAINT INVESTIGATION PROCEDUREEvery complaint will be thoroughly investigated.... Read More

What Makes A Good Media Story?

Media relations can be difficult, but also rewarding. And the... Read More

Ten Relationship Traits And Skills For Good Leadership

An important aspect of good leadership is the ability to... Read More

Meetings: Don?t Just Show Up, Stand Out and Shine

Meetings, whether they're regularly scheduled routines in your company or... Read More

Business Innovation ? Status Games

Creativity can be defined as problem identification and idea generation... Read More

Hows Your Company RQ (Reputation Quotient)?

In light of recent corporate scandals, from Enron and Global... Read More

How To Conduct Effective Meetings

Before you call your next meeting, the FIRST step is... Read More

Managing YOUR Expectations

I sit on the board of an organization and at... Read More

Tales from the Corporate Frontlines: Ideas for Everyday Training

This article relates to the Training competency, commonly evaluated in... Read More

Delegating Responsibility

Too many managers waste both time and energy performing tasks... Read More

Make Them GLAD Youre Their Boss

Criticism has the power to do good when there is... Read More

What Every Manager Should Know About How to Reduce the High Cost of Employee Absenteeism

Employers pay a high price for absenteeism, often more than... Read More

The Dark Side of Help Desk SLAs

You just signed a Help Desk Service Level Agreement (SLA)... Read More

Influencing Change - A Guide for Sellers, Coaches, and Supervisors

When people or groups make a decision to purchase something,... Read More

Five Steps to Better Employee Management

Hiring employees is a huge responsibility. Before hiring anyone, be... Read More

Make the Most of Your Time - Focus on Strengths

Once working and focused in tune with what they do... Read More

Learning To Let Go

If you have the entrepreneurial spirit (which clearly you have!),... Read More

How To Use Outsourcing To Beat Your Competition

Outsourcing is when you hire outside professionals or services to... Read More

Tales From the Corporate Frontlines: Diversity in the Workplace: Ethnic Considerations

This article relates to the Diversity in the Workplace Competency,... Read More

How to Hire the Right People

One of the biggest challenges any business owner or manager... Read More

Making Powerful Requests That Launch People Into Action

Do you ever wonder why people do not simply do... Read More

Project Management - I Want It ALL

The knee-jerk response to prioritizing requirements is to mark everything... Read More

Seven Cs to Avoid Procedure Writing Errors

You do your best to make sure your organization is... Read More

Employee Retention: Five Leadership Fundamentals

Are your management practices on the right track? Retaining your... Read More

Appraisal Interviews: What To Say & How To Say It

STEPS TOWARDS A GOOD APPRAISAL INTERVIEW:Don't say: "You just don't... Read More

Balancing Power in Outsource Contract Agreements

The practice of outsourcing business processes has long been subject... Read More

6 Shared Factors of Successful Executives

These factors where determined by interviews with and books from... Read More

How Your Business Can Pick A Software Developer

Eventually, your business is going to need to have some... Read More

Squeezing the Blood Out of that Old Turnip

I suspect all of you out there have someone that... Read More

The Top Three Problems IT Managers Face and How to Overcome Them

Todays business environment has changed drastically from just a few... Read More

Organizational Culture and Creative Blocks ? the Similarities

Few Decision makers see the link between between creativity and... Read More