Innovation, Idea Selection, Valuation
There is no sure fire route to commercial success, but one can maximize the chances of selecting those ideas that are most likely to succeed. Organizations short of R & D resources must implement such processes. The Economist (2003) states that 3000 bright ideas result in 100 worthwhile projects, which... Read More
Which ITIL Process Should We Implement First?
The following question is usually debated a lot amongst IT managers. "With which process should we start when implementing ITIL?" Everybody has their own views, but here are my takes on it.Some consultants sat that one must start with Service Level Management. Theoretically, it would be the perfect option, but... Read More
Lawyers With 2 Hands And Everything Else
I heard this back a few years ago. The boss yelled, "Get me a good lawyer but not the one with two hands!""Huh?" secretary was puzzled.Boss continued "...I mean don't give me a lawyer that says 'on one hand, we should do....and this. On the other hand..we do..'".It is not... Read More
Real Costs in Distribution and What it Means To Your Company
Ever feel that all the lawyers in thh Country need to give their lives up for our freedom, by exiting the planet forthwith? Yes, me too. In an article in CCJ-Commercial Carrier Journal entitled "Ticking Away" The Insurance Time Bomb. It discussed how the trucking industry is limiting their insurance... Read More
Innovation Management ? Six Crucial Steps
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of... Read More
Preparing For ISO 9001 2000 Registration
The steps need to be taken to prepare an organization for ISO 9001 2000 registration:Whilst the following text is not exhaustive in its content it should give you a reasonable idea of what's involved in setting up an ISO 9001 2000 registration within an organization.First and most importantly you should... Read More
Close the Performance Gap
One of the most difficult and emotionally draining situations you face as business owners or executives is employees not meeting your expectations. How can you handle it if they are not keeping up their end of the employee contract?Begin by taking a look at your team. Do you have the... Read More
Can Your Corporate Policy Pass the Monkeys, Bananas, and Water-spray Experiment?
Five monkeys were placed in a cage. A banana was hung on a string and a ladder was placed below it. Each time one of the monkeys started climbing the ladder, all the monkeys were sprayed with a blast of cold water. This experiment was repeated for several days. Then... Read More
How to Delegate Effectively
ACCOUNTABILITY: Delegation is not complete unless subordinates are held accountable for their work. They should be accountable to only one person-usually their immediate manager-and must understand what criteria will be used in judging their performance. They must also understand that unless the job is done successfully, they will be replaced.... Read More
Reflections in the Glass Ceiling
The recent news about one of America's most powerful woman ceo's being removed from office has raised the discussion about gender bias, again. It disappoints me that in 2005, I still hear women clients talking about "the old boys' network". They say "glass ceilings" are holding them back in terms... Read More
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Are You A B.O.S.S. -- Boisterous, Omnipotent, Self Indulgent, Sociopath
Boisterous, Omnipotent, Self- indulgent Sociopath. Avoid the B.O.S.S. syndrome with... Read More
How to Help Your Company Become a World Class Company
Most people think real change in an organization occurs as... Read More
Top 10 Things Every Business Should Provide for Every Worker - Including the Boss!
Doing business and meeting the needs of workers is increasingly... Read More
How To Manage A Difficult Employee
Having to manage a difficult employee is never fun and... Read More
Vampire Meetings and How To Slay Them
Meetings can be like mythical vampires ? sucking the life... Read More
Morale Boosters: Feed the Troops First
When economic conditions turn tough or when the heavy work... Read More
7 Strategies for Sustained Innovation
The need for constant reinvention is a given in today's... Read More
Success: A Wholistic Perspective
The world has always been mixed with the... Read More
Managing Group Meetings
MANAGING SMALL MEETINGS: Keep the size of the meeting as... Read More
Lateral Thinking, Logical Thinking, Applied Creativity
Certain processes enhance creative output and others enhance innovative output.... Read More
Employee Performance - If You Want the Best, Get Personal!
This is a story about a man and three dogs.I... Read More
Its All About The Customers, Baby
If you want to ensure a steady stream of customers... Read More
Issue Management Methodology for Tracking Project Issues
1. What is an Issue?An issue is an incident, circumstance,... Read More
Three Business Lessons From The US Postal Service
There was a buzz in the air recently about the... Read More
The Diamond Cutter
Geshe Michael Roach is a Princeton graduate and a Buddhist... Read More
Technology & Communication
A study a couple of years ago found that 63%... Read More
Commercial Collections Billing Practices Advice
Swiftness is the key to collecting past due commercial accounts... Read More
Managing People - No More Mr Tough Guy
I believe the media and our culture sends the wrong... Read More
Talent Recruitment Challenges of High Technology Companies
As a result of the dot com meltdown and the... Read More
How to Coach Your Employees - 5 Simple Steps Anyone Can Do!
Want to get more from your people, but you don't... Read More
The High, High Price of Distrust
A paper manufacturer with over 300 employees once announced that... Read More
Delegate or Die!
You Can't Do It All - Learning To DelegateThere is... Read More
Outsourcing Quiz: Cheap Vs. Good
Someone can say, 'Why do you oppose this?' So I'd... Read More
Tales from the Corporate Frontlines: Training is in the Eye of the Beholder
This article relates to the Training competency, commonly evaluated in... Read More
PR Still a Mystery to Some
Unfortunately, there are managers who define public relations by its... Read More
Managers? Biggest Blunders
Nobody's perfect, including the boss. Managers, we polled recently, acknowledged... Read More
Dont Hire Squirrels to be Your Top Dogs
Bad hiring decisions cost organizations, both in dollars and lost... Read More
Innovation Management ? how does the user benefit?
Creativity can be defined as problem identification and idea generation... Read More
What Your Employees Want You to Know (But You Might Be Afraid to Ask)
This is a challenge for every company owner and manager.... Read More
Taking on Six Sigma Programs - Guidelines for In-House and Outsourcing Decisions
Based on a wild guess by a close associate of... Read More
Leadership in Troubled Times
Leadership in Troubled Times The... Read More
2 Steps For Increasing Company Profits or Performing Business Turnarounds
1. Eliminate wasteEliminate reports, habits, products, duplicate input, and processes... Read More
9 Strategies for Writing Accounts Payable Procedures
The Cash to Cash Cycle Part Four of SeriesNext: Complete... Read More
Align The Enterprise & Make Beautiful Music Together
Q: Why is a great business like a great marching... Read More
The Dark Side of Help Desk SLAs
You just signed a Help Desk Service Level Agreement (SLA)... Read More
Humor in Business
With the advancement of computer simulators, anybody can repeat all... Read More
Are you NICE or do you CARE?
Are you NICE or do you CARE? ... Read More
Human Resources: The Misidentified Subject
Interest in the field of human resources has exploded in... Read More
New Job, New Culture: Do You Fit In?
It seemed like a good decision at the time. A... Read More
Collaboration: 3 Keys to Keeping Your Documents from Getting Lost in the Shuffle
Often, collaborating documents in a team or in a business... Read More
Juggling Demands in an Organization
JUGGLING DEMANDS: All leaders constantly juggle a multifarious array of... Read More
Enable Continuous Improvement of IT Services through ITIL
One of the major benefits, if not THE benefit of... Read More
Rapport - How to Build it with Your Team
I've often heard managers say - "My door is always... Read More
The Email Trap
If you sit at a computer for most of the... Read More
Indiscretion Can Kill Your Business
The quickest way to cancel out all the thought, work,... Read More
Uncommon Common Sense ? Know What is the Most Important Thing in Your Business
Over 3 of my meetings with 3 business owners last... Read More
Business Knowledge Management
In the last few years a lot has been written... Read More
You Cant Afford the Luxury of Disengaged Employees
In today's business environment with increases in staff reductions and... Read More
How to Overcome Your Fear of Firing
OVERCOMING FEAR OF FIRING "It was obvious that this employee... Read More
Focus and Shoot
One of my earliest childhood memories is watching Lew Alcindor... Read More
Turbo Charge Your Career With The Most Powerful Leadership Tool Of All: The Leadership Talk Part 3
To develop and deliver a great Leadership Talk, you must... Read More
How To Turn Business Losses Into Cash Flow
When the typical new business operator starts a business, they... Read More
30 Ways to be a Butt-Head Boss
1. Trust no one. Not your superiors and not your... Read More
How to Find the Right Virtual Assistant for You
If you search on Google for "virtual assistant", you'll find... Read More
Status Quo Pep Talks That Can Threaten Your Leadership
Organizations live and die by results. Yet most organizations get... Read More
Forget The Sandwich Technique
Do you remember being told to use the "sandwich" technique... Read More
Creativity and Innovation Management ? Hierarchies
Creativity can be defined as problem identification and idea generation... Read More
Five Steps to Increase the People Power in Your Business
Take some bold steps and help your employees and business... Read More
Big Company Intelligence on a Small Company Budget
Information is the lifeblood of the economy. That's especially true... Read More
Build Your Business (On A Shoestring): Hire a College Intern
Starting up a new venture or business can be one... Read More
The Power of Positive Communication
Communication is the key to your success at work, at... Read More
How To Learn Great Management from Our Kids
Learning comes from many places. And one of the most... Read More
Let the Professionals Help You Out - Outsource
As your website grows in terms of attracting more footfalls,... Read More
Lower the Bar
"Nothing great was ever achieved without enthusiasm." Ralph Waldo EmersonI'm... Read More
Managing Employees Is A Little Like Herding Cats
Q: I started my small business about a year ago... Read More
The New Economy
This technological revolution has organization, efficiency and productivity requirements well... Read More
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