Using, Choosing, and Using an educational consultant
IntroductionThe aim of this document is to provide advice and guidance in choosing a consultant in the field of education. You may be the headteacher or principal of a school or college, an officer in a local education authority (LEA) or school district, or the director of a private company... Read More
The ?Better People? Fallacy
It's easy enough to convince your own staff that better people will prevail, even against the odds. It's what they want to hear. And surely in a marketing war quality is a factor as well as quantity.It is, but superiority of force is such an overwhelming advantage that it overcomes... Read More
Lean Principles in Action
AbstractThe electrical products industry is one characterized by fierce competition, declining margins, and legislative regulations, all that have forced the majority of electrical product manufacturers to rethink their business models. This article describes a successful story from a leading electrical products manufacturer and its journey towards lean, which to date,... Read More
How to Build Your Business and Still Take Time Off
We all know people who are like human dynamos. They seem to make an art form of building their business and still enjoy quality time with friends and family. It isn't magic, you can do it too.The world of business ownership or management is inhabited by two main personality types.... Read More
Performance Evaluations Can Be Beneficial
THE PERFORMANCE REVIEW MEETING: It's a fact - most supervisors and employees have negative feelings toward performance appraisals and appraisal interviews. It's often necessary to shift people's thinking from the perception that the interview is a time of judgment to the perspective that supervisors can provide support and direction to... Read More
Travel the World - for Free!
I have been very fortunate to travel to several countries of the world while on business - countries I may have never visited on a holiday. There are pros and cons to working/doing business in a foreign country vs. visiting as a tourist but I have found it to be... Read More
Innovation Management ? Diversity Can Make All The Difference
Companies are welcoming a diverse range of employees (The Sunday Times, April 10 2005). Doh!It is incredible that this concept is getting coverage in 2005. I mean, how many new ideas, novel ideas and divergent thinking is going to come from an all male, white board!Employees tell us that when... Read More
Tales from the Corporate Frontlines: Workplace Ethics: Reaching the Highest Standard
This article relates to the Ethics in the Workplace competency, commonly evaluated in employee surveys. It gives examples of how employees and customers consider ethical behavior and sound values an integral part of your organization. This competency covers a variety of topics like customer treatment, employee professionalism, and expected/acceptable organizational... Read More
Meaningful Diversity: Creating Cultures of Inclusion
In the fitness room the other day, I caught a glimpse of a movie trailer on television. A father spoke very open-heartedly with his son about his work as a fireman. He acknowledged the fear that welled up in him when he looked into a small, dark room filled with... Read More
Organizing The Information
Putting a piece of paper in a file folder is easy; finding it again is the hard part. There are ways to make your files easier to use and your papers easier to find. Invest in a sturdy, four or five-drawer file cabinet. Spend the extra money it takes to... Read More
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Communicating with Case Studies
A few weeks ago, a couple of colleagues and I... Read More
The New Five Truths of Employee Motivation
Motivation is a term that is so widely used, yet... Read More
Driving of work trucks
Each time you or one of your work crews cruises... Read More
Leadership in Troubled Times
Leadership in Troubled Times The... Read More
How to Make the Best of it - Take Your Weather with You
I once worked in a place where there were three... Read More
6 Steps to Effective Communication
Effective leaders are known for being excellent communicators. Here's what... Read More
Great Employees = Passionate Consumers
Companies spend millions of dollars each year identifying their brand,... Read More
You?re Hired, Now Go Home: Managing Workers at a Distance
Telecommuting or virtual work opens up a wider net of... Read More
What Personal Assistants Really Want
What would happen if the personal assistants in your organisation... Read More
Resistance - How to Handle It
Do you ever meet with resistance from other people -... Read More
Are You Measuring Something Meaningful?
Avoiding inert measures that anaesthetise your performance management.INTRODUCTIONYou sit before... Read More
Its All In The Systems
Have you ever noticed french fries taste the same at... Read More
The Retailers Calendar
The Julian calendar we use to pass the time every... Read More
Delegating Responsibility
Too many managers waste both time and energy performing tasks... Read More
Balancing Power in Outsource Contract Agreements
The practice of outsourcing business processes has long been subject... Read More
Managing People - No More Mr Tough Guy
I believe the media and our culture sends the wrong... Read More
ISO 9001 the Process Approach to Quality Assurance
What is the Process Approach to Quality?The ISO 9001 2000... Read More
Goodwill is an Intangible Asset
'Goodwill' is regarded as an intangible asset in a business.... Read More
The Idol-Makers
The end of the television season in May included the... Read More
Taking on Six Sigma Programs - Guidelines for In-House and Outsourcing Decisions
Based on a wild guess by a close associate of... Read More
Lessons From Innovative Companies
What do the companies 3M, Polaroid, and Walt Disney have... Read More
Stopping The Brain Drain: How To Capture Key Business Knowledge Before It Walks Out The Door
The verdict is in: More and more baby boomers will... Read More
How To Conduct Effective Meetings
Before you call your next meeting, the FIRST step is... Read More
Encouraging Behavior That Gets Results
You're the boss, and you have every reason to feel... Read More
The Silent Assassin - What to Do When They Visit You?
IntroductionThere are a group of people in the community that... Read More
Show Me the Money!
Are you ready to raise money for your startup?Leslie Mitts,... Read More
Few Things Are More Destructive Than An Insecure Boss
Few things are more destructive to a career than a... Read More
Discover the Astonishing Power of Words Today!
Picture all the people you know who are dynamic, successful... Read More
You Didnt Use Brainstorming to Select Your Measures, Did You?
IntroductionWhen Alex Osborn invented the creativity technique called brainstorming, I... Read More
The Myth of the Management Team
Every business has problems. That is why the average life... Read More
Be a Leader - The Importance of Going Home Early!
How you run your business is, of course your business.... Read More
A Tricky Supervision Challenge
Many managers believe that treating their team members as responsible... Read More
Manage Your Time - Save Your Business.
If you work from home, chances are you already know... Read More
Crisis Management Essentials - How to Communicate Effectively During a Crisis, Emergency or Disaster
A crisis, emergency or disaster can happen at anytime and... Read More
The Seven Essentials of Business Communication
There are seven essential elements to successful business communication:StructureClarityConsistencyMediumRelevancyPrimacy/RecencyPsychological Rule... Read More
Nine Vital Lessons For Avoiding Training Fads That Waste Time, Money and Enthusiasm
Unfortunately, at least two thirds of much of the training... Read More
Dialogue: the Four Dialogic Principles For Successful Communication
"But you don't understand!" exclaimed the manager, "this new initiative... Read More
People Are Our Most Important Asset!
How many times have you heard or uttered this phrase... Read More
Assertiveness Helps Accomplish Everything
When trying to get something accomplished, assertive behavior is the... Read More
Top Ten Tips About People Management
To get the best results you have to be very... Read More
Tales from the Corporate Frontlines: The Best Incentives are Free
This article relates to the Recognition competency, commonly evaluated in... Read More
Offshore This! (Outsourcing Tech Support Overseas)
So I call my telephone company and someone picks up... Read More
Invite Self-Managed Staff
"Treat people as if they were what they ought to... Read More
You Didnt Use Brainstorming to Select Your Measures, Did You?
IntroductionWhen Alex Osborn invented the creativity technique called brainstorming, I... Read More
Catch Your Staff Doing Something Right
A long time ago, I learned something about being a... Read More
What Every Manager Should Know About How to Maximize the Two People Inside
Every one of us, in reality, has two people inside:... Read More
Why Businesses Fail - And What You Can Do About It!
Have you unintentionally set your business up for failure?No one... Read More
Communicating In Chaotic Environments
How do you, or would you, communicate in a chaotic... Read More
The Thick Line Between Buddy and Boss
Q: One of my key employees is giving me trouble.... Read More
A Rare Leadership Skill: Dealing With People Who Want Out By Offering Crowns For Convoy
As a leader, you'll inevitably be faced with people wanting... Read More
Successful Business Decision Making
Some people make decisions without any difficulty, while others struggle.... Read More
How To Learn Great Management from Our Kids
Learning comes from many places. And one of the most... Read More
Coaching Champions at Work
I saw Brian Kerr (the Irish national football coach) on... Read More
How to Create Trust
People buy from you, offer help, and grant rewards based... Read More
Is Your Brain Getting the Memory Full Message? 5 Ways to Free Up Room on Your Brains Hard Drive
Lynn was tapped to head up the project team for... Read More
Why Businesses Need to Start Nurturing Collective Wisdom
COLLECTIVE WISDOM CAN BE AN effective tool for solving the... Read More
Employee Performance - If You Want the Best, Get Personal!
This is a story about a man and three dogs.I... Read More
Innovation Management ? Rigorous data analysis
Creativity can be defined as problem identification and idea generation... Read More
Effective Meetings by Phone - Part 2, How to Hold a Teleconference
Even a well-planned teleconference can go poorly. Some people treat... Read More
Conference Calling Can Save Your Sales OrganizationTime and Money!
Conference calling can save you money. There is no doubt... Read More
Creativity and Innovation Management - Core Competencies and Competitive Advantage
Following is a brief definition of core competencies and competitive... Read More
Few Things Are More Destructive Than An Insecure Boss
Few things are more destructive to a career than a... Read More
Want to Manage Your Time? Get Real!
You know the drill - the ridiculous deadlines, the relentless... Read More
The 20/60/20 Rule Of Leadership. Dont Go Solving The Wrong Problems
Several decades ago, a passenger jet approached a Florida airport... Read More
Sweet Parting Of Ways
Why settle for bad feelings when your employee leaves the... Read More
Leadership Skills Means Turnover is Not a Problem
"Ha!" you say. "For someone to make a statement like... Read More
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