Finding Proactive Solutions: A Key to Demonstrating Your Management Fitness
In my book Talking Points: 25 Tips for Clear, Credible Communication, Tip #17 states: "Managers and professionals in positions of responsibility got there by finding solutions to problems. They didn't rely on someone else to come up with the remedy. They worked to find solutions proactively." Those of us in... Read More
Dont Let Your Measurements Mislead You
Don't Let Your Measurements Mislead You There aren't too many words that can strike as much fear and loathing into the hearts of your internal customers, and sometimes your own employees as the words "Operational Measurements". Operational Measurements often get a bad rap because of their... Read More
Mantra for Managers
What do organizations look for in a prospective employee with special reference to fresh MBA graduates? The two key assets that an organization looks for is the potential of the individual and ability to pursue his goals in all situations. Every organization expects its team of fresh recruitees to grow... Read More
Characteristics/Attributes of a Lean Operation
Fundamentals in Place? There is a designated place for everything and everything is in its place. No time is wasted while looking for things. The organization looks clean and everyone is required, encouraged and motivated to keeping it organized.? The distance traveled by operator(s) and/or a specific part is less... Read More
Never Hire Anyone Dumber Than You Are!
In a previous life I was a Navy Pilot. Great life, great people to be around. People who were all doing great things around the world flying off great big aircraft carriers. In an environment that complex and dangerous, you need to have teams of people working as one, or... Read More
The Do?s and Don?ts of Giving Feedback
Being able to give effective feedback is not just a good skill to possess in business, it is a great life skill to have. Because when you are masterful at giving feedback, not only can you help your employees to sustain continuously improving performance, you can also improve the performance... Read More
Take the Easy Route - Delegate
It was 2.30 am. It was cold and dark and I'd been in bed for just a half hour when the phone rang."Alarm Centre here, are you the keyholder at Balham Store, in a lively(!) south London suburb. Grumpily, I replied in the affirmative. My wife didn't even stir."The alarm... Read More
Credibility - A Golden Key to Becoming More Influential
You have been named a new leader in your organization, or you are a long time leader with some new people in your organization. Or maybe you aren't a formal leader but are working on an important new project. Or perhaps you are staff person with expertise that can benefit... Read More
Innovation Management ? the power of decision makers
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Whilst there is no sure fire route to... Read More
Culture Management and Creativity
Many concepts in the fields of managing creativity are very much applicable to culture management in general. The same concepts that foster creativity and innovation also maximise human capital potential, increase productivity, reduce costs and maintain competitive advantage etc. Some of the many commonalities between culture and creativity management follow.a)... Read More
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Leadership Skills
Recent studies have shown that industrial supervisors are working at... Read More
ISO 9001 the Process Approach to Quality Assurance
What is the Process Approach to Quality?The ISO 9001 2000... Read More
Is Chess Good for Management?
The game of chess has been applauded and taught in... Read More
Have You Always Thought That The Best Ideas Come From Research Or Management? Think Again
Many entrepreneurs and chief executive officers are unaware that there... Read More
How Invisible Communication Barriers Kill Productivity
Many kinds of interferences or disturbances can confuse a message.... Read More
Lawyers With 2 Hands And Everything Else
I heard this back a few years ago. The boss... Read More
Hire People For What They Do Best
I recently flew from Seattle to Atlanta, I realized, just... Read More
What Makes a Crisis a Crisis?
If you're old enough and were living in America about... Read More
5 Ways to Work More Effectively With Your Administrative Assistant
Stop hiring new administrative support staff. And learn how to... Read More
Steps in Using the Critical Incident Technique
STEPS IN USING THE CRITICAL INCIDENT TECHNIQUE:1) The incident. Read,... Read More
Terrible Meetings - Ten Ways to Spot Them!
Sometimes, better than giving advice about how to run things... Read More
Joint Accountability: Another Key for Your Effectiveness
I once was part of a group of management professors... Read More
Leadership in Troubled Times
Leadership in Troubled Times The... Read More
The New Five Truths of Employee Motivation
Motivation is a term that is so widely used, yet... Read More
Internal Control - The Why and How
Many retailers do not have good internal controls in place... Read More
Assessing Managers for International Competence
How do you select staff for international assignments? It's an... Read More
Business Innovation ? the Value of Structure
Creativity can be defined as problem identification and idea generation... Read More
Creativity and Innovation Management - Core Competencies and Competitive Advantage
Following is a brief definition of core competencies and competitive... Read More
Employee Discipline: How to Nip Problems in the Bud
Are you uncomfortable with delivering disciplinary action, even involving employees... Read More
Lets Make Training More Interesting!
Many HR managers believe that by sending their workers to... Read More
Change or Die! To Change Your Organization, Hire a Business Coach
It is a common business axiom ? change or die.... Read More
Its a Training Issue!
There's a common phrase used by Organizational Development and Human... Read More
Radical Creativity from Incremental Creativity ? large movements from small changes
Positive radical movement is the holy grail of nearly every... Read More
Avoid Outsourcing Pitfalls in the Injection Molds and Stamping Dies Markets
When looking to outsource overseas for Plastic Injection Molds or... Read More
Service Level Agreement (SLA) Boot Camp
Service Level Agreements, or "SLA's" are tricky but useful mechanisms... Read More
Knowledge Management - Creating a Sustainable Yellow Pages System
How can I "know who knows" None of us can... Read More
Creativity and Innovation Management ? Money Doesnt Do It
Creativity can be defined as problem identification and idea generation... Read More
Squeezing the Blood Out of that Old Turnip
I suspect all of you out there have someone that... Read More
Overcoming Perfectionism
Perfectionism can get in the way of building or marketing... Read More
Managing Workplace Conflicts
Kinds of Workplace ConflictsLet's start by identifying where conflicts happen.... Read More
What is Knowledge Management Anyway?
When you think of all the things companies have, you... Read More
Change Behaviors, Change Performance
Every organization is looking for the holy grail of performance... Read More
Make It Easy to Reply - Voice Mail That Works
If you are like most business people, voice mail has... Read More
Power of Pinpointing Accountability
I have always said that if I were to write... Read More
Business Intelligence & Data Warehousing in a Business Perspective
Business IntelligenceBusiness Intelligence has become a very important activity in... Read More
Take This Into Consideration Before You Write Your Mission Statement
What principles should a company keep in mind when developing... Read More
Managing Yo-Yo Style
Does being managed by others smack more of "Survivor" than... Read More
How to Build Your Business and Still Take Time Off
We all know people who are like human dynamos. They... Read More
Driving of work trucks
Each time you or one of your work crews cruises... Read More
How to Make a Difference Every Day
Every day, everyone can make the world a better place.... Read More
Presenteeism: The Hidden Costs of Business
(prez.un.TEE.iz.um) nPresenteeism, a relatively unknown concept, is the complement of... Read More
A Journey of a Thousand Miles
You can't build a reputation on what you are "going"... Read More
Executive Humor at Meetings
I don't encourage managers to wear funny hats, appear in... Read More
Identifying Potential in Ourselves and Others
If there is someone nearby as you read this look... Read More
Working with Hearing Impaired Employees - Giving Them a Fair Go
Hearing impaired people often encounter difficulty at work because their... Read More
To Thine Own Self Be True--Its Better for Business: What Arthur Andersen Would Say to His Company
As a child, you probably heard, "to thine own self... Read More
Which ITIL Process Should We Implement First?
The following question is usually debated a lot amongst IT... Read More
The Top Three Problems IT Managers Face and How to Overcome Them
Todays business environment has changed drastically from just a few... Read More
You Get the Behavior You Reward
On consulting assignments, here are some of the questions I... Read More
Getting Your Employees Attention Back to Work
It is 9:00 am on a Monday morning. Do you... Read More
Micromanagement and Delegation
Micro-Management and Delegation ... Read More
Five Ways to Increase Profitability By Doing The Right Thing
1. Base your business in the Magic Triangle. Honesty, integrity,... Read More
50 Great Ways to Motivate and Not Break the Bank
Quick, Easy, and Even Fun! 1. Smile, say "Hi! How... Read More
Islam in the Workplace
Suggested practice for HR personnelMuslims now form one of the... Read More
To Meet or Not to Meet - What are the Questions?
Meetings can be a total waste of time or a... Read More
A Checklist for Organized Executives
I could begin this article by providing a checklist of... Read More
Keep The Faith - Transform The Fear
FEAR! To what extent does fear rule your life? How... Read More
Internal Communication: 12 Essential Elements
There are 12 essential elements of a successful internal communications... Read More
Business Innovation ? Value versus Quality
Creativity can be defined as problem identification and idea generation... Read More
Innovation Management: The Quality and Quantity of the Idea Pool
Creativity can be defined as problem identification and idea generation... Read More
Performance Appraisals: Questions for Smarties and Dummies
In numerous programs I've conducted on performance appraisals, with Human... Read More
Designing Your Healthy Administration - A Management Overview
Management or Leadership?Simply stated, management ensures that things get done,... Read More
Nine Steps to Help You Develop Your Potential
Go into any bookstore and you will find a big... Read More
Tales From the Corporate Frontlines: Managerial Influence
This article relates to the Manager/Supervisor competency, commonly evaluated in... Read More
Book Summary: Mind Your Own Business
A maverick is an independent person who will not go... Read More
Top Ten Tips About People Management
To get the best results you have to be very... Read More
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