Never Wrestle with a PIG
The business books at the library and book stores fill many shelves. Some authors tend to run a little long at the keyboard. There is one voice that stands out from the crowd, Mark McCormack.Mark McCormack is the founder of the International Management Group (IMG) and was the guy who... Read More
25 Super-Practical Steps to Build Your Business!
For the past several weeks, we have focused on some wonderful but (to my way of thinking) rather fancy ideas about life. I wrote about motivation (I don't believe in it). I wrote about sorting out priorities (I do believe in that!). And I wrote about the 4 traits of... Read More
What is Six Sigma?
Six Sigma is a highly disciplined process focused on satisfying customers by delivering nearly perfect products and services. In today's competitive market, consistently maintaining satisfied customers is essential to growth and success. Major corporations such as GE, Motorola, Honeywell and Ford, have demonstrated significant savings and increased profits by implementing... Read More
Quick Tips On Bringing Out The Best In People
Want to bring out the best in people?Edward W. Smith, motivational speaker, author and TV show host, who specializes in quick tips on how to move your life ahead even faster, offers the following advice.First, assume that they are already the best, which will cause them to rise to the... Read More
Leadership Skill: How to Handle Difficult Conversations
A good leader has the ability to empower others. It is important that a leader develop people who want to share and help in carrying out the goals of the organization. If it is your intention to develop a company where employees feel valued and appreciated, then how you handle... Read More
When Politics Prevent Innovation - Or? Still Fighting Battles and Losing Wars
The objective is to beat the competition and make money. Everything a business organization does should be focused on that simple objective, with interpretation through various Vision and Mission Statements. However if we take a survey of how our organizations spend our energy, often that objective is lost in a... Read More
Make a Difference - Sweat the Small Stuff First
My background is in retail management - yes, running stores, from tiny ones you couldn't swing the proverbial cat around in, to huge three floor jobs. Yet there are some guiding principles which, like Giuliani did for New York, that make a difference on a smaller scale. Guiding principles which... Read More
HRM: Contributing to Well-being or Ill-being at Work?
If you were to take the people out of an organisation you would be left with some stock and machinery that would be of little value, and possibly some property. It is the people that make an organisation function, so having the people functioning to the best of their ability... Read More
5 Steps to Continuous Process Improvement
Part One of Creating Well-Defined Processes SeriesWhat if your sales increased from $100,000 to $110,000 per day and your profit increased from $10,000 to $11,000 ? did you improve by 10%? The answer might shock you...Because the answer is no. No improvement occurred. In fact, your process deteriorated. Sure, revenue... Read More
Maximizing Sales through the Ultimate Tracking Software
Every small to mid-sized business owner would love to know how to effectively keep a pulse on their marketing and customer service efforts. The common barrier that all companies run into is how to cost effectively measure and control this process.How will you keep track of the marketing and sales... Read More
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Customer Focus - Just 5 SimpleThings You Need to Think About
You can boil down the difference between successful businesses and... Read More
Selecting A Collection Agency
If you run a business, you are sure to have... Read More
What Every Manager Should Know About How to Conduct Successful Meetings
Do you announce a meeting and find either no one... Read More
Innovation Management ? smart people dont necessarily produce great ideas
Creativity can be defined as problem identification and idea generation... Read More
3 Ingredients of Highly Profitable Organizational Change
As waves of organizational change sweep across the business landscape,... Read More
Creativity and Innovation Management ? Idea Progression
Creativity can be defined as problem identification and idea generation... Read More
Keeping and Motivating the Best Employees
Keeping and Motivating the Best Employees ... Read More
Overcoming Perfectionism
Perfectionism can get in the way of building or marketing... Read More
Effective Email Communication
Email, when used properly, can generate additional direct sales and... Read More
When Politics Prevent Innovation - Or? Still Fighting Battles and Losing Wars
The objective is to beat the competition and make money.... Read More
Quality Improvement is Free
The point of a quality improvement program should not only... Read More
Performance Appraisals: Questions for Smarties and Dummies
In numerous programs I've conducted on performance appraisals, with Human... Read More
Are You in AWE of Your Employees?
Employers have become so concerned about seeming "unfair" or worse... Read More
Creativity Management ? Quality from Quantity
Creativity can be defined as problem identification and idea generation... Read More
Five Overlooked Ways To Hire Winners
Here is a true story. My dentist did a "clinical"... Read More
Innovation Management ? Eliciting Dominant Ideas
Creativity can be defined as problem identification and idea generation... Read More
How to Fire an Employee
One of the most difficult tasks you will face as... Read More
Phone Sex is Bad for Business
On August 3rd/2005, Reuters reported that a German man had... Read More
Lets Flourish and Prosper!
Some say that in business as in sex: if it... Read More
Effective Meetings - Quick Survey
Here's an easy quiz to check the health of your... Read More
Top Ten Tips About Communicating with Your Employees Effectively
Communication is the basis of who you are as a... Read More
Productivity Through Positive Reinforcement
Most people just want to be appreciated. If you're a... Read More
Conference Calling Can Save Your Sales OrganizationTime and Money!
Conference calling can save you money. There is no doubt... Read More
Lower the Bar
"Nothing great was ever achieved without enthusiasm." Ralph Waldo EmersonI'm... Read More
You Get the Behavior You Reward
On consulting assignments, here are some of the questions I... Read More
Why You Need a Business Plan
This article was originally called "Do You Need a Business... Read More
Enable Continuous Improvement of IT Services through ITIL
One of the major benefits, if not THE benefit of... Read More
Lone Rangers Suffer without Tonto
A lone ranger is someone who prefers working in solitude... Read More
Creativity and Innovation Management: Incubation and Insight
Creativity can be defined as problem identification and idea generation... Read More
6 Steps To Effective Management During Change
Take the pain out of gain and decrease the upheaval... Read More
Better Management Performance - The Easy 3-Step Way
Managers make three mistakes when they try to run businesses.... Read More
Managing People - No One Shows You What To Do
Imagine the following scenario - you pay a visit to... Read More
The Death Spiral
Sometimes things just happen. Maybe we lose focus and take... Read More
Coaching Champions at Work
I saw Brian Kerr (the Irish national football coach) on... Read More
Internal Control - The Why and How
Many retailers do not have good internal controls in place... Read More
HRM: Contributing to Well-being or Ill-being at Work?
If you were to take the people out of an... Read More
CRM ...The Emperors New Clothes
The story of the emperor's new clothes is a fairy... Read More
Tales from the Corporate Frontlines: Senior Management and Directional Change
This article relates to the Senior/Top Level management of an... Read More
Tales from the Corporate Frontlines: Finding The Perfect Balance
This article relates to the Work/Life Balance competency, which investigates... Read More
Are You in AWE of Your Employees?
Employers have become so concerned about seeming "unfair" or worse... Read More
This Old Business
Not long ago I was asked to come out and... Read More
Coaching Employees in the Workplace
After a full week of training, you are still a... Read More
Communicate To The Four Main Personality Types
You probably know this already, but there are generally held... Read More
Squeezing the Blood Out of that Old Turnip
I suspect all of you out there have someone that... Read More
Quality Hiring: Are You Doing It Right?
Quality hiring is more than running ads, screening, interviewing and... Read More
Why All Managers Are Alike
Because, like you I suspect, they have key target audiences... Read More
Ten Top Ways for Managers to Motivate Their People
So to help start the ball rolling, here are ten... Read More
Look Good on Voice Mail
Your use of voice mail tells others a lot about... Read More
Operating on Perpetual Overload?
Check Out Your E-HabitsAnother week has ended. And, despite moving... Read More
Building the Trust in Your Employees - 12 Easy Tips
In Stephen Covey's great book, "The Seven Habits of Highly... Read More
Well-Defined Processes ? How to Create
Interested in learning how to reduce development time, save money... Read More
4 Steps to Success In Life, Business, The Universe And Everything
Everyone wants to succeed in life. And no one starts... Read More
Its All In The Systems
Have you ever noticed french fries taste the same at... Read More
Employee Turnover: Is It Eating Up Your Profits?
Keeping the cost of doing business down, yet providing a... Read More
Why Management Kills Creativity
Ten or so years ago, an international consultant, specializing in... Read More
Learning To Let Go
If you have the entrepreneurial spirit (which clearly you have!),... Read More
5 Surefire Ways to Bring Your Business Objectives Full Circle with Technology
All small to mid-sized company owners want to know where... Read More
Gossip And Rumors And Hearsay, Oh Why?
In the Wizard of Oz, it was "Lions and tigers... Read More
The Seven Cs: Partnership Danger Signs - Communication Breakdown
An ongoing series of articles exploring the seven critical areas... Read More
Business Innovation ? the Value of Work Processes
Creativity can be defined as problem identification and idea generation... Read More
Better Manager Skills - How to Learn
When you first take over a department, expectations are usually... Read More
Plan for Business Success - 6 Reasons to Succession Plan
Succession Planning provides many valuable assets to your business. Yet... Read More
Getting the Most from Appraisals
Does your organisation have one of those annual 'occasions' that... Read More
How to Make a Difference Every Day
Every day, everyone can make the world a better place.... Read More
Why Would Anyone Hold a Bad Meeting?
Pssst, want a stock tip that will make you rich?... Read More
Minimising Conflict With Effective Communication
Did you know there are 5 types of... Read More
Business Management |