Motivating For Higher Performance

Employee motivation is probably the most important single manageable factor for success and profitability of all the facets of specialty store retailing. It is too vital to be handled on a hit or miss basis, depending on the whim or spirit that stirs the store owner or manager from time... Read More

Indiscretion Can Kill Your Business

The quickest way to cancel out all the thought, work, energy, time and expense you've poured into promoting your business is with indiscretions. I'm not talking about giving your clients' confidential materials to their competitors, though that certainly will kill your business ­ I'm talking about the indiscretions that leak... Read More

9 Tips for Getting the Most From Your Conference Investment

Tips for Getting the Most From Your Conference Investment All professionals attend conferences, seminars, and trade shows each year. Through my observation and person experience here are my top tips for maximizing your time and monetary investment in these events. 1. Set goals for the event. Think about what you... Read More

A Leadership Screw Driver: The 90 Day Improvement Plan

I was talking with first-line supervisors in a utility company about how to deal with poor performing employees."You've gotta put the screws to him!" suggested one supervisor to his colleague who was having trouble managing one particular poor performer."I've put so many screws to him he's dead weight!" the supervisor... Read More

A Tricky Supervision Challenge

Many managers believe that treating their team members as responsible adults will assure excellent results. The truth is that while this usually is effective, some people need much firmer limits than others to perform their jobs.Ellen, the manager of a rehabilitation hospital unit, was discussing her frustration in supervising one... Read More

What Personal Assistants Really Want

What would happen if the personal assistants in your organisation were away for a week? How would it affect the running of your business or department? How would it affect you?personally?If you are fortunate to have a personal assistant whom you heavily rely on to assist you, in most instances... Read More

Employees Commit Corporate Fraud

Imagine the following scenario; Ten years ago you decided to quit your job and start your own company. For ten years you worked hard, made sacrifices, and it paid off in the end. One of your first employees, a loyal, hard working employee has been by your side the whole... Read More

Change Management: Avoid Havoc In Very Uncertain Times

Escalating gas prices...tensions and turmoil in the Middle East...a struggling world economy. Leadership, in times of uncertainty, is not that much different from that of 'normal' times. What does differ is the degree to which basic tactics of change management are applied. In times of uncertainty, leaders must pay even... Read More

Identifying Potential in Ourselves and Others

If there is someone nearby as you read this look in their eyes. Look closely and you will see great potential inside this person regardless of how "successful" or accomplished they are. If you are alone, get up, find a mirror, and look in your own eyes. There is great... Read More

Are You Measuring Something Meaningful?

Avoiding inert measures that anaesthetise your performance management.INTRODUCTIONYou sit before the monthly report, which might be an inch or so thick, and you contemplate whether it's the best use of your time to paw through the pages to check if there's anything useful in there for you. Past experience tells... Read More

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Delegation Obstructions

OBSTRUCTIONS: 1. Staff deficiencies. Lack of confidence in employees quite... Read More

Taking on Six Sigma Programs - Guidelines for In-House and Outsourcing Decisions

Based on a wild guess by a close associate of... Read More

How to Enhance Quality in Your Business

Every business must strive to provide quality products and services... Read More

Tales from the Corporate Frontlines: Workplace Ethics: Reaching the Highest Standard

This article relates to the Ethics in the Workplace competency,... Read More

11 Strategies on How to Work in An Open Plan Environment

Many work environments now are open plan, with only a... Read More

Ten Problem Solving Techniques

Do you ever need to find some good ideas, or... Read More

Dont Take New Hires for Granted

Hiring good people is only half the battle. The other... Read More

Success in Business Means Managing Negative Emotions

You may have the MBA but if an internal critic... Read More

How to Hold Effective Staff Meetings

Many people believe that they conduct effective meetings, when all... Read More

Business Innovation ? Value versus Quality

Creativity can be defined as problem identification and idea generation... Read More

Its All In The Systems

Have you ever noticed french fries taste the same at... Read More

Management Coaching to Improve Relationships with Work Associates

As a recent employee to your job, you are becoming... Read More

Weaknesses of Wishing

When you're starting a business, you might wish for a... Read More

What Every Manager Should Know About How to Maximize the Two People Inside

Every one of us, in reality, has two people inside:... Read More

The DNA of Motivation

It really is about motivation. After all, what impels someone... Read More

The Art of Motivation and Need Fulfillment

Industrial/clinical psychology and applied psychiatry have made tremendous strides in... Read More

Diversity in the Workplace

As you look around your office, is everyone just like... Read More

Project Management - Its Just A Button

I once worked with a developer who showed up at... Read More

Management Procedures Usability ? How to Improve

Are your people consistently following your procedures? Each year, organizations... Read More

Sarbanes-Oxley and Section 404: Old Dog, New Teeth

The failures we have seen in the quality and integrity... Read More

Is this A Good Time To Sell Your Body Shop Business?

Have you ever asked yourself the question? "Is this a... Read More

Management Consultants, Creativity, Innovation

Most firms have intelligent, capable, knowledgeable managers who are very... Read More

Motivating Employees - Ten Ways to Start You Off

Yet there is a place for those external 'raft-build's', 'away... Read More

Project Heroes

Project heroes. We've all heard of them. Some of us... Read More

Time Management Tip: Stop Micro-Managing Employees

If I was a fly on the wall what would... Read More

Meetings: Don?t Just Show Up, Stand Out and Shine

Meetings, whether they're regularly scheduled routines in your company or... Read More

Medical Malpractice: Three Myths That Cost Your Hospital Millions

What's the use?Nothing you do will hold down the cost... Read More

Tales from the Corporate Frontlines: The Organizational Structure of Our Growing Business

This article relates to the organizational structure competency, commonly evaluated... Read More

Employee Surveys: a Strategic Tool for Positive Change

Do you want to measure your workers' level of satisfaction?... Read More

Listening Strategically

Usually, we're most interested in communicating outwardly; getting our messages... Read More

Innovation Management ? Six Crucial Steps

Creativity can be defined as problem identification and idea generation... Read More

Why Business Owners Need Security

The main reason is to stop any potential lawsuits from... Read More

Conference Calling Can Save Your Sales OrganizationTime and Money!

Conference calling can save you money. There is no doubt... Read More