Ten Problem Solving Techniques

Do you ever need to find some good ideas, or come up with a solution for a persistent problem? Learn some simple problem solving techniques, and start applying them. Choose a few of the methods below, and get in the habit of using them in your personal life and your... Read More

What You Should Know if People Dont Buy From You and People Dont Visit Your Web Site

It is essential to understand what work and what do not work when you run business, especially through Internet. 1. You don't make people feel safe when they order. Remind people that they are ordering through a secure server. Tell them you won't sell their e-mail address and all their... Read More

Lets Flourish and Prosper!

Some say that in business as in sex: if it is good, it's great and if it is bad it's still pretty good. This does not happen to be true. If business is bad, it can get very bad. There are personnel problems, production expenses, overhead, laws, taxes, fines. Faulty... Read More

To Thine Own Self Be True--Its Better for Business: What Arthur Andersen Would Say to His Company

As a child, you probably heard, "to thine own self be true." But what does that really mean? When the newspapers are full of cheating and lying business owners, politicians, and academics, does it really make sense to maintain your integrity?To me, the answer is a clear, unwaffling YES! Without... Read More

Understand What Flows Through Your Business to Find Improvement

I remember once seeing a cartoon which showed two people working a counter. On the wall behind them was a sign which read, "Quality Work, Low Price, Fast Service ? Pick Two." In order to deliver all three, which is what customers expect, it's important to understand the flows of... Read More

Five Ways to Increase Profitability By Doing The Right Thing

1. Base your business in the Magic Triangle. Honesty, integrity, and quality are the three sides of the Magic Triangle of business success. Create the kind of company that stands for something more than the bottom line, and your bottom line will increase.2. Stop worrying about market share. The world... Read More

Training and ROI (Return On Investment)

Statistics consistently reinforce that the biggest challenge in today's contact center environment is agent training. Turnover continues to be high; new hire costs are on the rise--$6500 per agent! At the same time, losing customers because of bad call experiences negatively impacts your bottom line. What can you do? How... Read More

Tales From the Corporate Frontlines: An Unexpected Benefit

This article relates to the Compensation and Benefits competency, commonly evaluated in employee satisfaction surveys. It tells the story of a company that offered a new benefit to its employees, solved the problem of lagging productivity, and boosted morale at the same time. The Compensation and Benefits competency focuses in... Read More

Top 5 Services Your Company?s Accounting Department Should Outsource

Accounting is one area which every company has to maintain but mostly not part of their core business. It is also one of the areas that keep changing every year and the company has to aggressively keep up with the changes in the tax code. This includes managing your books... Read More

Four Ways To Make the Case For Outsourcing

How do you convert outsourcing leads into clients? You may need to make the case for outsourcing."Businesses today are kicking into survival mode," says Bill Allison, managing director for the Pacific Southwest Management Solutions & Services Group at Deloitte & Touche. "With a sluggish economy and increased competition, shrewd executives... Read More

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The Leadership Imperative: Making Your Leadership Your Life

Nearly all leaders I've encountered are underachievers. They're getting a... Read More

Does Your State Like To Keep Your Workers Compensation Secrets Hidden?

Workers compensation secrets are hidden deep within piles and piles... Read More

Focus on Outcomes to Keep Your Business On-Course

Did you know that an airplane in flight is off... Read More

Creativity and Innovation Management ? Idea Progression

Creativity can be defined as problem identification and idea generation... Read More

The Four Key Steps In Hiring And Keeping Top People

"When you hire the best, the rest is easy!" We... Read More

Problem-Solving Success Tip: Use Your Project Management Skills

Solving a big problem is a project: you're far more... Read More

Innovation Management - idea selection and valuation issues

Innovation is different and distinct from creativity in that it... Read More

Inspirational Power ( Part 1 )

The Fundamentals of Strategic Marketing, Some Key Traits for Greater... Read More

Encouraging Behavior That Gets Results

You're the boss, and you have every reason to feel... Read More

Problem-Solving Success Tip: Measure the Right Things.

Measure the right things. It's not enough just to measure-you... Read More

Management to the Vision-Contribution and the Role of Compliance

As a manager our role is to:1. Establish the vision,... Read More

An Original Perspective on Waging Conflict as a Way to Promote and Restore Self-dignity

Conflict is a fact of life for all of us,... Read More

3 Innovation Keys - Do Your Innovative Efforts Need More Power?

Recently, I attended a webinar with nearly 400 other Chief... Read More

Unravelling the Data Mining Mystery - The Key to Dramatically Higher Profits

Data mining is the art of extracting nuggets of gold... Read More

Internal Prisons: The Thief of Productivity and Quality in our Workforce

As a professional speaker, one of my biggest challenges is... Read More

Do You Need a Personal Assistant?

It's great to be multi-skilled?be able to type your own... Read More

To Thine Own Self Be True--Its Better for Business: What Arthur Andersen Would Say to His Company

As a child, you probably heard, "to thine own self... Read More

Todays Employees and Their New Needs: What You Need to Know

Today's employees are not only interested in security or in... Read More

Take Your Firm to the Next Level

So you did such a good job in 2003 at... Read More

Problem-Solving Success Tip: Dont Leave Your Key Stakeholders Guessing

Communicate! Don't leave you key stakeholders guessing.We are generally not... Read More

Stop Going to Meetings - 10 Questions to Ask Before Attending a Meeting - Get More Productive

We get invited to attend so many "meetings" but do... Read More

Project Management - The Traveling Product Manager

Various studies ? and common sense ? indicate that involving... Read More

Prepare A Winning CV

There is every chance that elements of this article may... Read More

Why We Judge

Judgment is the process of forming an opinion of something... Read More

10 Ways New Managers Become Great Leaders

"It is a terrible thing to look over your shoulder... Read More

Motivating Employees - Ten Ways to Start You Off

Yet there is a place for those external 'raft-build's', 'away... Read More

One Bad Apple

One Bad Apple I know what... Read More

Recognition: A Quick, Low-cost Way to Motivate Employees

Recognizing good performance through praise or other positive action is... Read More

Think it Over

You can't solve a problem with the... Read More

Five Essential Hiring Practices

Recruiting and hiring are often done in haste, leaving the... Read More

Steps in Using the Critical Incident Technique

STEPS IN USING THE CRITICAL INCIDENT TECHNIQUE:1) The incident. Read,... Read More

Three Professional Services Resolutions for 2005

With client expectations higher than ever before, and the gradual... Read More

How To Hire Superstars

Can a person's behavior and values really determine if they... Read More