Almost, if not all organisations have them, they've been around for a very long time and some organisations swear by them, however on the whole the average appraisal system fails to live up to the expectations of the organisation and often they can cause more trouble than they are worth."So,... Read More
I'm sure you've experienced those typical "headache" meetings! You know the kind I'm talking about -- the ones where the key players are running late, no one knows exactly why the meeting was called, and there's not a single agenda in sight. Everyone's sitting around wondering, "Will this last 20... Read More
Cold Water Comments - What They Are and How to Manage Them! Cold Water Comments are those comments, phrases and ideas that are meant to discourage, disparage, discredit and generally douse your ideas! There are several things you can do to keep those comments in someone's bucket or warm them... Read More
Some people make decisions without any difficulty, while others struggle. Are you having trouble making a decision? Do you feel overwhelmed by all the choices you have, and aren't sure how to pick just one? No matter how big or small those decisions might be, I can teach you how... Read More
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of... Read More
A few weeks ago, a couple of colleagues and I discussed a new business idea. But, we had trouble expressing how this new business would provide value.And, out of our discussions came the idea of writing a case study. If you're not familiar with them, case studies are histories of... Read More
I've always been fascinated by situations where art imitates real life and right here is a perfect example, which links Christmas and business & personal development.If you want to read about a serious piece of dodgy people management (bordering on potential litigation); a man all adrift with the world and... Read More
Building a 'bridge of understanding' between parties is fundamental if your business communication is to succeed. If you are a consultant to a client, or a salesperson attempting a closer relationship with your customer, here are five techniques that help achieve just that. 1. Eliciting... Read More
Building rapport is all about creating a relationship, in the moment. And this is vital in business, education, friendships and many other areas of life. We need relationships to help us get the things we want for ourselves in our lives, like money, promotions, success, partners and above all to... Read More
Probably as well known as SWOT, SMART turns goals, objectives and tasks into concrete deliverables. If there is one key to turning busy, ineffectual organisations into models of streamlined efficiency then this is it.More accurately SMART ought to be SMARRRT. There are at least three equally valid definitions for the... Read More
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It is clear that good Corporate Governance is in the... Read More
Resistance. It isn't something people cherish or enjoy encountering. We... Read More
The workplace has traditionally been a dangerous place. Very early... Read More
Most agendas for a meeting look like this.* Budget* Payroll*... Read More
Creativity can be defined as problem identification and idea generation... Read More
As waves of organizational change sweep across the business landscape,... Read More
It is 9:00 am on a Monday morning. Do you... Read More
What is the number one way to prevent failure in... Read More
TO: All Parents [and Employers and Managers]From: Your Child and/or... Read More
Picture the scene. Anthony pops down to the guardhouse, partly... Read More
We all have psychic abilities that we use daily, although... Read More
Having an agenda template that works well for you, week... Read More
Creativity can be defined as problem identification and idea generation... Read More
The goal of perfection is a challenge. It is often... Read More
This article relates to the Culture & Climate competency, commonly... Read More
I'm often asked to come in to organizations and give... Read More
Most of us would like to be better communicators. As... Read More
Introducing new products or services, bringing new people on board,... Read More
In our experience, we have found that there are several... Read More
The digital divide is defined by the role computers play... Read More
When economic conditions turn tough or when the heavy work... Read More
Creativity can be defined as problem identification and idea generation... Read More
We all know that achieving better alignment, synergy and cooperation... Read More
Leslie was the new manager of the group. She was... Read More
I once was part of a group of management professors... Read More
Every organization is looking for the holy grail of performance... Read More
Much of the literature and advice on implementing business change... Read More
The Old Way ? Command and ControlAlthough workplaces and management... Read More
A recent article in the Wall Street Journal raised the... Read More
Creativity can be defined as problem identification and idea generation... Read More
WHAT MAKES A GOOD APPRAISAL INTERVIEW?Here is a tip for... Read More
We all complain about meetings which are a waste of... Read More
Boisterous, Omnipotent, Self- indulgent Sociopath. Avoid the B.O.S.S. syndrome with... Read More
Traditionally, in American businesses, the same person occupies the role... Read More
Your people are invaluable to you. They are the lifeblood... Read More
Meriwether Lewis set the stage for the Corps of Discovery's... Read More
Meetings can be the life-blood of an organisation or the... Read More
Consequences of Not Giving Effective FeedbackLet's take a look at... Read More
Every day, everyone can make the world a better place.... Read More
IMPROVING COMMUNICATION DURING THE PERFORMANCE APPRAISAL: If the employee has... Read More
At some point, your business is going to need to... Read More
Becoming a manager for the first time can be an... Read More
Purpose: Show how immersion leadership training makes strategic initiative success... Read More
How should you keep track of meetings?Have you ever wanted... Read More
THE CHANGING BOSS-SECRETARY RELATIONSHIP: Imagine a partnership at work. One... Read More
Learning to be assertive takes time, courage and the ability... Read More
Creativity can be defined as problem identification and idea generation... Read More
1. Eliminate wasteEliminate reports, habits, products, duplicate input, and processes... Read More
It used to be that only the largest multi-nationals needed... Read More
Creativity can be defined as problem identification and idea generation... Read More
The senior flight attendant on the WestJet flight was starting... Read More
"The best Leader is one who knows how to pick... Read More
Surveys of executives reveal that many companies fall short of... Read More
Firstly you should decide your own reasoning behind considering ISO... Read More
These factors where determined by interviews with and books from... Read More
You have been named a new leader in your organization,... Read More
Merely assigning a task with detailed instructions is not effective... Read More
For small business owners, an enthusiastic vision for smooth, steady... Read More
While it's probably not true to say that the traditional... Read More
Any IT manager who wants to pursue the IT Service... Read More
It has been well documented that employees' productivity and job... Read More
Creativity can be defined as problem identification and idea generation... Read More
How long does it take your customers, clients or patients... Read More
Bringing an HR consultant into your organisation can often be... Read More
One of the key skills for the leaders of growing... Read More
Most firms have intelligent, capable, knowledgeable managers who are very... Read More
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