Meetings and Road Trips
Managing a meeting is like setting off on a long car trip with friends or family. You need to plan your route, pay attention to the rules of the road, consider what will keep your passengers engaged and occupied, and always remember you have to get back home at the... Read More
Creativity Management - The Value of Being Prolific
When asked his secret to success, the author Graham Green said that it was down to his always writing 500 words a day. There are real reasons why this philosophy rings true:a) The single best creative product tends to appear at that point in the career when the creator is... Read More
Problem Solving the Problem Solving Meeting
We go to meetings to share information, to report on project status, to make decisions, to get the free lunch, and because we were invited. (Sorry that I digressed). This is only a partial list ? there are many other valid reasons for holding meetings.Perhaps the most common and best... Read More
Business Relationship Germs
In management seminars I often compare debt to an infection. A reasonable amount of debt will not kill a business, but too much debt will. While most businesses carry a substantial amount of debt from time to time, it must be maintained in an acceptable relationship to stockholder's equity.Infection is... Read More
Keep Your Good Workers by Building Good Leaders
A recent report from the American Hospital Association's Commission on the Workforce asked healthcare workers key questions about the performance of their front line managers. The study concluded that an employee's decision to stay with or leave an organization is primarily based on his or her relationship with an immediate... Read More
Stomp Out Leeches In Your Company
Recently, I felt appalled to see a political candidate running on the motto of "Demand More!" That motto oozes extreme nerve, and implies some people think it is o.k., as the saying goes, to "rob Peter to pay Paul."Well, this "Demand More!" philosophy led me to thinking about "leeches." I... Read More
Procrastination and JDI!
In a management role procrastination can seriously hold back progress and demotivate individuals and teams who, full of innovation and drive to move forward, get frustrated and confused when action is held up. There are a number of steps that will help the procrastinating manager. Firstly, recognise it is a... Read More
Service Level Agreement (SLA) Boot Camp
Service Level Agreements, or "SLA's" are tricky but useful mechanisms for managing the risk of an on-going relationship with IT service providers. Unfortunately, most SLA's that show up in service contracts as worthless, cosmetic paper additions. SLA's can be extremely powerful tools to help you and your service provider get... Read More
Contract Management Software: the Solution to the Problem of Coordination
Charles Petrie, from Stanford, released a short article entitled "The Problem of Coordination," which highlights 4 categories in which businesses find it difficult to connect:InteroperabilityAgent Communication Semantic Unification CoordinationThough this article refers to a specific type of business, its principles are just as applicable to any business, especially when... Read More
Implementation the Catalyst of Change for Management to Reach that Next Level of Success
From the personal and professional experiences of other colleagues and myself, one of the more critical success factors for management is implementation. Through my observations, I have discovered that people and organization spend a great deal of resources including time, dollars and the cumulative total of the energy generated from... Read More
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Why Employees Are the Best Source of Cost-cutting Ideas
Cost cutting has become a necessary and important reality in... Read More
Why People Resist Us
There's a one-word reason most ideas never see the light... Read More
Tales from the Corporate Frontlines: The Responsibility for Job Security
This article relates to the Job Security competency, commonly evaluated... Read More
Turbo Charge Your Career With The Most Powerful Leadership Tool Of All: The Leadership Talk Part 3
To develop and deliver a great Leadership Talk, you must... Read More
Productive Meetings: How to Make Your Meetings More Productive
There's one simple secret to effective meetings: set an agenda... Read More
Learning To Let Go
If you have the entrepreneurial spirit (which clearly you have!),... Read More
You?re Hired, Now Go Home: Managing Workers at a Distance
Telecommuting or virtual work opens up a wider net of... Read More
HRM: Contributing to Well-being or Ill-being at Work?
If you were to take the people out of an... Read More
Auditing Improves Effective Planning
Speak of operations assessment, and we'll hear its significant value.... Read More
Making Assumptions - A Critical Communication Mistake In Business And In Your Personal Life!
We draw conclusions about people through observation, their behavior, past... Read More
Just The Facts
Attitudes are more important than facts. Dr. Karl Menninger... Read More
Quick Tip - Effective Meetings Have SMART Goals
The first step in planning an agenda is to identify... Read More
The Thick Line Between Buddy and Boss
Q: One of my key employees is giving me trouble.... Read More
Executive Performance -- Whos to Blame for Incompetent Managers?
A recent article in the Wall Street Journal raised the... Read More
Vampire Meetings and How To Slay Them
Meetings can be like mythical vampires ? sucking the life... Read More
Make the Most of Your Time - Focus on Strengths
Once working and focused in tune with what they do... Read More
Must Project Managers Be Technically Savvy?
"Must Project Managers be technically savvy?" This topic always seems... Read More
What to Ask When You?re Invited to a Meeting
1) Where is the agenda? A meeting without an agenda... Read More
Strategies for Planning and Conducting Effective Meetings
Did you know that business executives spend about half their... Read More
Business Innovation ? the Value of Work Processes
Creativity can be defined as problem identification and idea generation... Read More
Communication: Managements Responsibility
I've just watched, again, an episode in the Back to... Read More
Delegation: When to Delegate, Who to Delegate to
There are some very simple guides for delegation.Most people delegate... Read More
Demise of the Lone Ranger Manager: A Lesson in Management Communication Style
When executives see themselves as solely responsible for the overall... Read More
Identifying Candidates for Leadership
A critical task in the succession planning process of any... Read More
Managing Yo-Yo Style
Does being managed by others smack more of "Survivor" than... Read More
Internal Communication: 12 Essential Elements
There are 12 essential elements of a successful internal communications... Read More
Measure for Measure
Can you imagine playing hockey without a goal? Basketball without... Read More
Can You Sleep While The Wind Blows?
Let me repeat a story I heard many years ago... Read More
No Time to Focus on the Big Picture? Try Focus Management
E-mail, voicemail, "got a minute?" interruptions, multiple projects... Read More
Creative Writing - business principles produce more quality work, faster
Maximization methodologies have long been used in business to produce... Read More
Controlling Your Cash Flow
IntroductionAre you looking for a way to gain control of... Read More
ISO 9001 2000, Getting Started on The Route To Registration
ISO 9001 2000, Getting startedBefore starting the ISO 9001 2000... Read More
Turnover is Not a Problem
"Ha!" you say. "For someone to make a statement like... Read More
How to Say No
Rejection hurts. No one likes to give it or to... Read More
How To Rebuild Trust
Here are some quick thoughts on ways to turn things... Read More
Turning a Negative Employee Into a Positive Asset
Several years ago, I took over the supervision of a... Read More
Problem-Solving Success Tip: Measure
Measure.The first key question to answer in starting a problem-solving... Read More
Provisioning/User Management System Upgrades: Part I -- Ten Reasons Why Not To Do An Upgrade
Tommy Sherman daily monitors a helpdesk-provisioning queue for a large... Read More
25 Great Ways to Find the Right People and Not Break the Bank
Are you trying to hire dozens of hourly workers or... Read More
Summertime Blues
It's hard to believe the year will be half over... Read More
Creativity and Innovation Management: Goal Setting
Creativity can be defined as problem identification and idea generation... Read More
Employee Orientation: Get New Hires Off To a Great Start
The good news is that a new hire orientation program... Read More
Create Your Methodology Based on a Standard Framework - Part One
OK. So you have decided that your organization has to... Read More
Knowledge Management - Lessons Learned and How To Identify Them
Many organisations use the term "lessons learned" to describe the... Read More
Rethinking Workplace Security: How the Rules Have Changed
The workplace has traditionally been a dangerous place. Very early... Read More
Mantra for Managers
What do organizations look for in a prospective employee with... Read More
Identifying Candidates for Leadership
A critical task in the succession planning process of any... Read More
Why You Need a Business Plan
This article was originally called "Do You Need a Business... Read More
Competion or Cooperation?
It has been said, there is no better way to... Read More
Why We Judge
Judgment is the process of forming an opinion of something... Read More
Biometrics and ?Return On Investment?
At this time of tight budgets, the mantra of business... Read More
Test Your Hiring IQ
The purpose of any selection process is to discriminate (albeit... Read More
The Thick Line Between Buddy and Boss
Q: One of my key employees is giving me trouble.... Read More
Delegate or Die!
You Can't Do It All - Learning To DelegateThere is... Read More
Effective Email Communication
Email, when used properly, can generate additional direct sales and... Read More
Creative and Innovative Culture, Change Management ? Three Easy Tests
Creativity can be defined as problem identification and idea generation... Read More
How To Conduct Effective Meetings
Before you call your next meeting, the FIRST step is... Read More
Does Your Management Style Remind People Of Something They Read In Dilbert?
With thanks to Jeff Foxworthy, the comedian who does the... Read More
Turbo Charge Your Career With The Most Powerful Leadership Tool Of All: The Leadership Talk: Part 2
In Part One, I described the Leadership Talk and how... Read More
Innovation Management ? Emotion, Habit, and Culture can be Hard to Change!
Creativity can be defined as problem identification and idea generation... Read More
Listening Strategically
Usually, we're most interested in communicating outwardly; getting our messages... Read More
The Seven Cs: Partnership Danger Signs - Conflict Becoming the Norm ? Part 1
A series of articles exploring the seven critical areas that... Read More
Business Innovation ? Status Games
Creativity can be defined as problem identification and idea generation... Read More
The ?Better People? Fallacy
It's easy enough to convince your own staff that better... Read More
Align The Enterprise & Make Beautiful Music Together
Q: Why is a great business like a great marching... Read More
Five Steps to Successful Business Succession
The great majority of family businesses in North America are... Read More
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