Does Your State Like To Keep Your Workers Compensation Secrets Hidden?

Workers compensation secrets are hidden deep within piles and piles of bureaucratic mumbo jumbo. They are sometimes used as high priced paper weights for over worked government workers who may or may not be totally interested in seeing that you find the exact information that you are looking for. However,... Read More

I Am Not A Number - Why Too Many Change Projects Fail

Many of you will recognise this quote from the 1960s TV show, "The Prisoner". Patrick McGoohan used the phrase to describe his frustration at not being treated as an individual, and being kept in the dark about what his superiors were up to in a very confusing environment. This experience... Read More

Directed Introspection

One of the greatest obstacles to progress can often be our awareness of past failures. If we tried something a couple of years ago and fell flat on our faces (and especially if we were ridiculed or derided as a result) we tend to be reluctant to rock the boat... Read More

Why Employees Are the Best Source of Cost-cutting Ideas

Cost cutting has become a necessary and important reality in the modern corporate world. Yet many executives do not realize that their people are actually the best source of cost reduction ideas.There are several reasons for this.For starters a highly motivated workforce that understands the bottom-line and its significance to... Read More

2 Steps For Increasing Company Profits or Performing Business Turnarounds

1. Eliminate wasteEliminate reports, habits, products, duplicate input, and processes that waste time and money. These drain labor, money and energy from the business.Two-thirds of products or services sold incur more costs to produce than they are sold for. These are a drain on profits. These losers can be reduced... Read More

Innovation Management ? some ideas are better than others

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Whilst there is no sure fire route to... Read More

Five Principles of Effective Communication

The problem with communication is the illusion that it has occurred. George Bernard ShawI'm sure this has happened to you: a colleague has just done the exact opposite of what you wanted him to do. How can that be, you ask yourself. I told him exactly what I wanted. Yes,... Read More

How to Build Your Business and Still Take Time Off

We all know people who are like human dynamos. They seem to make an art form of building their business and still enjoy quality time with friends and family. It isn't magic, you can do it too.The world of business ownership or management is inhabited by two main personality types.... Read More

Setting Direction Within an Organization

FINDING DIRECTION: An organization can't succeed without direction. Direction means having clear goals and guidelines; set goals and guidelines for staff to follow. When staff direction is needed, you must provide effective procedures for everyone to follow. Have guidelines and goals firmly set to keep the gray areas to the... Read More

Small Business Checking Accounts

ACCOUNTING AND BILLINGCHECK BOOKSWe recommend that you maintain a business checking account in addition to a small business credit card merchant account so that you can take credit cards from purchasers. This way you will know exactly how much is going into your merchant account and how much of your... Read More

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Top 7 Methods to Empower Employees

How many times have you asked someone to do something... Read More

Boost Your Leadership Skills By Disciplining Yourself In The Way Of The Question Mark

I'm often asked to come in to organizations and give... Read More

Business Innovation ? Organizational Structure

Creativity can be defined as problem identification and idea generation... Read More

Creativity and Innovation Management ? Money Doesnt Do It

Creativity can be defined as problem identification and idea generation... Read More

How to Create a Positive Work Atmosphere

Positive versus Negative WorkplacesWe have all worked in places where... Read More

Succession Planning? ... Not on My Watch!

At first blush, it would appear there is no shortage... Read More

Why Would Anyone Do That in My Meeting?

Imagine that you open a meeting by saying, "We need... Read More

Entitlement Programs Kill Productivity

In articles I've written over the years, I have used... Read More

Three Professional Services Resolutions for 2005

With client expectations higher than ever before, and the gradual... Read More

13 Comments on Bad Meetings

Bad meetings are a cultural malady that senior executives pass... Read More

What Cross-cultural Training Can Do for You

International business is more complex than ever before. Success in... Read More

Vampire Meetings and How To Slay Them

Meetings can be like mythical vampires ? sucking the life... Read More

A Journey of a Thousand Miles

You can't build a reputation on what you are "going"... Read More

Problem-Solving Success Tip: Measure

Measure.The first key question to answer in starting a problem-solving... Read More

Safety Policy Sample Outline

Writing a safety manual is a tough job and most... Read More

CEOs Role in Family Business

I first met Roland (not his real name) in 1972.... Read More

Mantra for Managers

What do organizations look for in a prospective employee with... Read More

People Literacy

Every Manager has experienced the frustration of not understanding why... Read More

Innovation Management - idea selection and valuation issues

Innovation is different and distinct from creativity in that it... Read More

Performance Appraisals: Questions for Smarties and Dummies

In numerous programs I've conducted on performance appraisals, with Human... Read More

Pitching to Employees

The senior flight attendant on the WestJet flight was starting... Read More

You Get the Behavior You Reward

On consulting assignments, here are some of the questions I... Read More

Creativity and Innovation Management :- Thought Leadership

Leadership is only sustainable when leaders consistently come up with... Read More

Manufacturing Capacity as a Commodity

Excess capacity in an automobile plant at Ford, Chrysler, Toyota,... Read More

How To Turn Business Losses Into Cash Flow

When the typical new business operator starts a business, they... Read More

Organizational Techniques - Tickler and Chron File

One of the biggest problems we encounter in our consulting... Read More

How to Set Up a Conference Call

The methods in which you set up a conference call... Read More

Why Saying Well Done Works

Encouraged by the recognition, Sarah Lewsiton went home from work... Read More

Are You Cascading Your Strategy, or Fragmenting It?

INTRODUCTIONThe typical approach executive teams use to cascade, or roll... Read More

Why Do Managers Create Low Morale? Or Does My Bum Look Big In This?

Why do managers create low morale as a product of... Read More

Great Groups! - Getting a Group to Think Like a Genius

Great Groups! - Getting a Group to Think Like a... Read More

What Personal Assistants Really Want

What would happen if the personal assistants in your organisation... Read More

Bye-Bye Boring Meetings! Make Yours Remarkable!

It's the middle of the night. You've woken up with... Read More