Lawyers With 2 Hands And Everything Else
I heard this back a few years ago. The boss yelled, "Get me a good lawyer but not the one with two hands!""Huh?" secretary was puzzled.Boss continued "...I mean don't give me a lawyer that says 'on one hand, we should do....and this. On the other hand..we do..'".It is not... Read More
Management & Leadership - Doing it right in the 21st Century
The Old Way ? Command and ControlAlthough workplaces and management styles have come a long way in the last decade, the command and control style of management remains common practice in many companies. This management approach basically means that employees are told exactly what to do, when to do it... Read More
Improving Your Inter-Company Communications At No Cost
It's all very well having a flashy (and expensive) advertising campaign, backed up by a wealth of positive PR, but if your staff are not all pulling in the same direction this could be the biggest leak in your plan.Want a more in-depth guide to internal and customer communications, plus... Read More
3 Ingredients of Highly Profitable Organizational Change
As waves of organizational change sweep across the business landscape, a huge question arises: What must a leader do to make sure change produces highly profitable results?To find out, I uncovered exactly what executives did who planned and implemented organizational change that produced $10-million - $1-billion in profit improvement.I discovered... Read More
Let the Professionals Help You Out - Outsource
As your website grows in terms of attracting more footfalls, generating more business, and providing more content; it will demand more time and attention from you to continue performing. As a businessperson, it is advisable that you concentrate on your core competency, which is the reason why you created the... Read More
I Said Pareto Chart? Not Potato Chart!
Does this sound familiar? You were hired for the new management position. You were tasked to turn the numbers around. You take some time reviewing the current situation. Now it's time to take a look at the current processes and get your staff together to analyze the data. You tell... Read More
Collections Management
How long does it take your customers, clients or patients to pay you for the products or services you have provided?Have you developed a consistent collection management program?Your answer to the above questions is a leading indicator as to how well you collection management is. Sending an invoice doesn't always... Read More
Partnering for Performance
"The difference between a boss and a leader: a boss says, 'Go!' ? a leader says, 'Let's go!'" -E. M. Kelly* Are you a boss or a leader?* Do your employees see you as part of the team or as looking over it?* How would your team members define your... Read More
Communicating In Chaotic Environments
How do you, or would you, communicate in a chaotic environment?That question was put to me by a reader who works in big, frantically-paced telecommunications company. Many projects operate at the same time, and many connections exist among the project teams.In this environment, teams work independently, but at the same... Read More
The Power of ?Ask?
For Call Center managers, it is not a pipe dream to improve employee moral while increasing productivity. It may even come easy to some to find fresh, new ways to reduce performance problems. Sound like an advertisement for something unattainable? Perhaps try to engage, involve, and connect employees to their... Read More
|
|
|
|
|
|
|
|
|||||
|
|
|
|||
The Rise of Corporate Chair Massages
Employers have rapidly begun to understand the importance of stress... Read More
Five Tips for Analyzing an Income Statement
In today's article, we'll be looking at the income statement,... Read More
5 Surefire Ways to Bring Your Business Objectives Full Circle with Technology
All small to mid-sized company owners want to know where... Read More
Innovation Management ? how will we make the go or kill decisions?
Creativity can be defined as problem identification and idea generation... Read More
Effective Meetings by Phone - Part 2, How to Hold a Teleconference
Even a well-planned teleconference can go poorly. Some people treat... Read More
A Facilitators Guide to Running a Stakeholder Analysis Workshop
This facilitator's guide to running a stakeholder analysis workshop is... Read More
I Am Not A Number - Why Too Many Change Projects Fail
Many of you will recognise this quote from the 1960s... Read More
What Every Manager Should Know About How to Become An Effective Executive
In his book, The Effective Executive, Peter Drucker pointed out... Read More
Christmas Carol Coaching - Help to Get Ahead at Holiday Time!
I've always been fascinated by situations where art imitates real... Read More
Creating Advisory Boards
There is no substitute for soliciting the opinions of the... Read More
ISO 9001 Registration ? 8 Steps for Success
You've made the plans, built the quality system and conducted... Read More
Business is About Making Money
Ask most people why they are in business and they... Read More
Plans & Goal Setting - Kicking winning Goals
Kicking Winning Business Goals The competition for business... Read More
What is Knowledge Management Anyway?
When you think of all the things companies have, you... Read More
10 Steps When You Need Help in Your Business
If you think ahead and plan, many nightmare panic and... Read More
First Things First -- Process BEFORE Technology
Here's a brief story I encountered while leaving Newark International... Read More
The Boss Didn?t Understand Why His Staff Wasn?t Reading His Mind
Many people believe that everyone sees the world exactly the... Read More
Creativity and Innovation Management: Specialisation or Generalisation?
Creativity can be defined as problem identification and idea generation... Read More
How To Write Commercial Collections Letters
It is sometimes valuable to bring the sales manager into... Read More
The Top Three Problems IT Managers Face and How to Overcome Them
Todays business environment has changed drastically from just a few... Read More
Inspiring Loyalty and Contentment in Your Workforce
One of the first things I look at when I... Read More
Selecting a Business Broker or Intermediary to Help You Sell Your Business
As crazy as it seems, some people spend more time... Read More
Knowledge Management - Creating a Sustainable Yellow Pages System
How can I "know who knows" None of us can... Read More
How to get an Audiences Attention
A trainer dryly discussing how to motivate people in an... Read More
Time Management Tip: Stop Micro-Managing Employees
If I was a fly on the wall what would... Read More
Shrinkage Control
What has been your store's shrinkage experience for the last... Read More
Employees - Treat Them the Way They Expect to be Treated
When you have to deal with one of your team... Read More
Plan for Business Success - 6 Reasons to Succession Plan
Succession Planning provides many valuable assets to your business. Yet... Read More
What Every Manager Should Know About How to Conduct Successful Meetings
Do you announce a meeting and find either no one... Read More
A Tricky Supervision Challenge
Many managers believe that treating their team members as responsible... Read More
Three Foundation Stones for Building Organizational Integrity
When the stock market crashed in 1929, there were a... Read More
Communicate To The Four Main Personality Types
You probably know this already, but there are generally held... Read More
Resistance - How to Handle It
Do you ever meet with resistance from other people -... Read More
Tales from the Corporate Frontlines: Training is in the Eye of the Beholder
This article relates to the Training competency, commonly evaluated in... Read More
How to Coach Your Employees - 5 Simple Steps Anyone Can Do!
Want to get more from your people, but you don't... Read More
Relationship Building - 5 Tips and 5 Questions
And is isn't hard - it's more about focusing on... Read More
Performance Appraisals: Nightmares or Sweet Dreams
Some managers think of performance appraisal meetings and recollections of... Read More
Overcoming Resistance
Virtually any type of organizational change involves role transitions of... Read More
How Managers Can Help Retain Their Best Employees
A major problem for employers today is attracting the best... Read More
Allowing Employees Responsibility
Merely assigning a task with detailed instructions is not effective... Read More
Six Sigma Training 101 ? Better Management Basics
What is Six Sigma?Six Sigma is a quality management program... Read More
3 Keys to Being a Fearless Executive
In my work with business executives, I have come to... Read More
Teaching Large Companies To Think Like The Little Guys
Q: I am an executive at a large company and... Read More
Are You Cascading Your Strategy, or Fragmenting It?
INTRODUCTIONThe typical approach executive teams use to cascade, or roll... Read More
Tales From the Corporate Frontlines: Managerial Influence
This article relates to the Manager/Supervisor competency, commonly evaluated in... Read More
People Literacy
Every Manager has experienced the frustration of not understanding why... Read More
Is Busyness Affecting Your Business?
I'm too busy; I'd love to but I'm very busy;... Read More
Four Steps to Better Performance Reviews
Direct reports-people who need direction and leadership-rely on their leaders... Read More
The 10 Realities of Change
I've seen several articles that begin with lines like "the... Read More
Great Groups! - Getting a Group to Think Like a Genius
Great Groups! - Getting a Group to Think Like a... Read More
The New Five Truths of Employee Motivation
Motivation is a term that is so widely used, yet... Read More
Look Good on Voice Mail
Your use of voice mail tells others a lot about... Read More
Planning a Productive Retreat
What value is there in leadership or team-building retreats? Just... Read More
Character: Is It Necessary In Leadership? (Part One)
We know character when we see it, but what exactly... Read More
Leadership Skills Means Turnover is Not a Problem
"Ha!" you say. "For someone to make a statement like... Read More
Don?t Forget Where You Came from - Why the Past is Important in Implementing Business Change
Much of the literature and advice on implementing business change... Read More
Turning a Negative Employee Into a Positive Asset
Several years ago, I took over the supervision of a... Read More
How to Deal With Salespeople
If you are an executive, you may sometimes feel like... Read More
Appraisal Interviews: What To Say & How To Say It
STEPS TOWARDS A GOOD APPRAISAL INTERVIEW:Don't say: "You just don't... Read More
The Email Trap
If you sit at a computer for most of the... Read More
Innovation Management ? what are the practical impediments?
Creativity can be defined as problem identification and idea generation... Read More
Are You At The Mercy Of Computer Geeks?
Many business owners are sabotaging their business without even realizing... Read More
Minimising Conflict With Effective Communication
Did you know there are 5 types of... Read More
Let the Intern Do It - Affordable Help for Your Business
Do you have more projects than time? Help might be... Read More
How to Delegate Effectively
ACCOUNTABILITY: Delegation is not complete unless subordinates are held accountable... Read More
Towards Intercultural Understanding
An individual's ability to forge effective relationships across cultures is... Read More
Business Management |