Creativity and Innovation Management: Specialisation or Generalisation?

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of... Read More

Five Habits of Highly Effective Conflict Resolvers

Steven Covey had the right idea. There are discreet skills and attitudes, habits if you will, that can elevate your conflict practice to a new level. This article shares a selection of habits and attitudes that can transform a good conflict resolver into a highly effective one. By that I... Read More

A Corporate Facelift With Sound Bytes

If Baby Boomers can get botox and tummy tucks, then why don't companies receive facelifts to improve their image as well? The telephone is the lifeblood of any business. Use it respectfully. Don't leave your clients on-hold to listen to radio static or elevator music. With digital recording and delivery... Read More

Creating A Vision ? Bringing Your Dreams Into Reality

Do you have some goals you want to achieve or dreams you want to fulfill? A useful tool in reaching the outcomes you desire is the creation of a vision, which can be short or long-term. I recommend writing down specifics to add clarity and focus.What is a vision?Here's one... Read More

Build Rapport Fast! - Eight Easy Steps

Building rapport is all about creating a relationship, in the moment. And this is vital in business, education, friendships and many other areas of life. We need relationships to help us get the things we want for ourselves in our lives, like money, promotions, success, partners and above all to... Read More

Invoice Factoring for Goverment Vendors

Assignment of Claims Act of 1986"....What does this mean for you?What does this mean to you? Simply, the U.S Government encourages their vendors to seek accounts receivable factoring of their invoices in order to help them grow, improve cashflow, increase performance, and level the playing field.Access Unlimited Capital Through the... Read More

Management Procedures Usability ? How to Improve

Are your people consistently following your procedures? Each year, organizations lose thousands of dollars through common mistakes and lapses in usability. But what does that mean for business owners and executives?Ask yourself: ? Are your required actions described thoroughly and accurately, or are the details left open to interpretation?? Is... Read More

Coaching Champions at Work

I saw Brian Kerr (the Irish national football coach) on television not so long ago and it reminded me of a platform I shared with him at a Banking Institute seminar in Dublin. Whilst I was waiting for my turn I listened to Brian and experienced two emotions ? admiration... Read More

Performance Appraisals: Questions for Smarties and Dummies

In numerous programs I've conducted on performance appraisals, with Human Resource people (who are responsible for developing and implementing programs) and with line managers (who actually conduct the reviews) are often foggy about performance appraisal procedures. Here are some frequently asked questions.Questions asked by HRD Professionals:1. What are the essential... Read More

Gossip And Rumors And Hearsay, Oh Why?

In the Wizard of Oz, it was "Lions and tigers and bears, oh my!" Many organizations today are singing a slightly different tune: "Gossip and rumors and hearsay, oh why?"It is estimated that gossip and rumors within a company can cut productivity by as much as 50%. Of course this... Read More

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5 Surefire Ways to Bring Your Business Objectives Full Circle with Technology

All small to mid-sized company owners want to know where... Read More

Listening Strategically

Usually, we're most interested in communicating outwardly; getting our messages... Read More

Knowledge Mapping

This module focuses on the basics of Knowledge Mapping, its... Read More

ISO 9001 Compliant Program: Steps to Build

Implementing an ISO 9001 system represents a major effort. However,... Read More

Innovation Management ? smart people dont necessarily produce great ideas

Creativity can be defined as problem identification and idea generation... Read More

The Top Three Problems IT Managers Face and How to Overcome Them

Todays business environment has changed drastically from just a few... Read More

The Myth Of Relationship Selling Revealed At Last

The second you quit being the 'best deal' for your... Read More

Leadership Style: What Makes A Good Boss?

In today's competitive environment, companies realize that a good boss... Read More

Rapid Culture Change is Possible

Purpose: Show how immersion leadership training makes strategic initiative success... Read More

Test Your Hiring IQ

The purpose of any selection process is to discriminate (albeit... Read More

Creating a Team Working Environment

TEAM DECISION MAKING: Managers who invite participation believe that people... Read More

Employee Motivation: It?s More Than A Paycheck

Managers often ask, usually with exasperation, "How can I keep... Read More

Characteristics/Attributes of a Lean Operation

Fundamentals in Place? There is a designated place for everything... Read More

9 Strategies for Writing Accounts Payable Procedures

The Cash to Cash Cycle Part Four of SeriesNext: Complete... Read More

Tales from the Corporate Frontlines: The Responsibility for Job Security

This article relates to the Job Security competency, commonly evaluated... Read More

Organizational Capital in Politics, War, Sports and Business

Intangible Corporate Assets such as Organizational Capital, Blue Sky and... Read More

Morale Boosters: Feed the Troops First

When economic conditions turn tough or when the heavy work... Read More

Plans & Goal Setting - Kicking winning Goals

Kicking Winning Business Goals The competition for business... Read More

New Leadership For A New War

Military analysts call this "asymmetrical" war (as if war has... Read More

Creativity and Innovation Management ? Idea Progression

Creativity can be defined as problem identification and idea generation... Read More

DIVERSITY is a BIG word -- With A HUGE Business IMPACT

Second thought! Just in case. YOU or someone you personally... Read More

Print Buying Consultant

Ten Money Saving Tips for Print ManagersDespite their stated desire... Read More

Building Bridges of Communication

Building a 'bridge of understanding' between parties is... Read More

Working with Hearing Impaired Employees - Giving Them a Fair Go

Hearing impaired people often encounter difficulty at work because their... Read More

Tales from the Corporate Frontlines: Senior Management and Directional Change

This article relates to the Senior/Top Level management of an... Read More

Knowing versus Doing - Execution In The Workplace

Have you ever worked with someone who always seemed to... Read More

Minimising Conflict With Effective Communication

Did you know there are 5 types of... Read More

Motivation - It Starts with Acknowledgement

Acknowledgement is about recognition or attention from another person. It... Read More

5 Ways to Work More Effectively With Your Administrative Assistant

Stop hiring new administrative support staff. And learn how to... Read More

Magnificent Meetings - 5 Tips for Success

Your impact at meetings will determine in a big way... Read More

Writing and Revising Your Life Story

Change is not simple. Why do we repeat behavior that... Read More

Get Out Of The Stone Age: Give Leadership Talks

160 years ago, the newly invented electric telegraph carried the... Read More

Tap Employee Passion For Business Success

Meriwether Lewis set the stage for the Corps of Discovery's... Read More